Versatile Virtual Assistant with over 6 years of combined experience in customer service, e-commerce, and administrative support.
4 years in U.S. contact centers assisting healthcare professionals and patients with insurance and claims.
1+ year as an Amazon FBA Virtual Assistant for a UK/Europe client, focused on organization and operational efficiency.
1 year in a U.S.-based cannabis e-commerce business, handling customer service via email and market research.
6 months as a Construction Virtual Assistant, supporting bids, documentation, scheduling, and Procore updates.
