Results-driven Workforce Management and Reporting Analyst with 7 years of experience in workforce planning, performance monitoring, and operational reporting. Proficient in creating and maintaining reports and dashboards using Google Sheets to support data-driven decision-making and operational efficiency. Recognized for delivering excellent customer service, strong analytical skills, and attention to detail. A proactive and adaptable professional who is eager to learn new tools, develop expertise, and contribute to organizational growth and success.