I am an experienced Permit and Rebate Supervisor specializing in Solar and HVAC operations, with a strong background in managing end-to-end permitting, rebate processing, and compliance across multiple jurisdictions.
I currently lead and manage offshore teams, ensuring productivity, accountability, and quality output. I design and maintain Asana trackers, dashboards, and workflows to streamline operations, improve turnaround times, and maintain transparency across departments. I also handle system integrations, process optimization, and continuous improvement initiatives.
Beyond daily operations, I:
Train and onboard new employees
Create and document SOPs, workflows, and internal processes
Handle customer concerns and escalations professionally
Support the CEO in strategic planning, process building, and scaling operations
Ensure cross-team coordination between sales, operations, and compliance
I am detail-oriented, proactive, and highly organized, with the ability to build systems from scratch, manage people effectively, and keep operations running smoothly. I thrive in fast-paced environments and take ownership of both results and team success.
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#RebateProcessing #UtilityRebates #CleanEnergyOperations #OperationsManagement #ProcessImprovement #WorkflowOptimization #SOPDevelopment #AsanaExpert #ProjectTracking #SystemsIntegration #ProcessBuilder #TeamLeadership #OffshoreTeamManagement #RemoteTeamLead #PeopleManagement #TrainingAndOnboarding