Highly motivated and detail-oriented professional with a Bachelor of Science in Nursing. Proven track record: two years experience as a General Virtual Assistant, three years as a Data Entry Clerk, and one year as a Healthcare Customer Service Representative. Specialized training as a Medical Virtual Assistant, bringing a unique blend of healthcare expertise and administrative proficiency.
Experience:
WellCare Health Plans, USA Jan 2023 - Jan 2024
Healthcare Customer Service Representative
- Providing support to patients and handling inquiries.
- Conducted insurance verification and assisted in billing inquiries.
- Process Prescriptions and Claims
- Assist patients and providers in submitting Prior Authorization, Coverage Determination, and Appeals.
IceCarats Jewelry, CANADA Oct 2019 - Nov 2022
Data Entry Specialist
- Accurately inputted and maintained large volumes of data into databases.
- Conducted data quality checks to ensure accuracy.
- Collaborated with tea-----------mbers to streamline data entry processes.
JP Home Interiors LLC. USA June 2016 - Dec 2018
General Virtual Assistant
- Managed emails, scheduling, and calendar activities.
- Conducted research and prepared reports.
- Handled various administrative tasks to support business operations.
- Product listings and process orders
Medical Virtual Assistant (Trained - January 2024)
- Managed Electronic Health Records (EHR) focus on accuracy and confidentiality.
- Assisted in medical transcription and documentation.
- Implemented efficient systems for appointment reminders and follow-ups.
Technical Proficiency:
- Proficient in Microsoft Office Suite
- Google Suite
- Practice Fusion
- Owl Practice
Portfolio: -----------
