Businesses don't need more people simply moving tasks from one list to another.
They need operational work to move accurately, consistently, and with fewer unresolved issues.
My background is in Order-to-Cash, Order Management, Supply Chain, Customer Operations, Billing, and technical operations, with experience supporting customer orders, sales teams, channel operations, transaction processing, documentation, and issue resolution.
My strongest area is the space between customer requirements and operational execution—making sure order information is accurate, issues are investigated, stakeholders have the information they need, and processes continue moving toward completion.
I have worked with:
• End-to-end Order Management
• Order-to-Cash processes
• Customer and Sales support
• Order status and transaction inquiries
• Billing and invoice investigation
• Customer data management
• Supply Chain operations
• Operational documentation and reporting
• SAP-based business processes
• Process and technical documentation
My experience includes working within SAP S/4HANA, SAP ERP, SAP P10, Microsoft Office, Google Apps, QuickBooks Online, Xero, Canva, ChatGPT, and Claude AI, along with formal training in Virtual Assistance and Freight Dispatching.
I also bring a technical foundation from earlier telecommunications engineering roles, where I handled site documentation, equipment commissioning, technical reporting, and issue analysis.
This combination allows me to support businesses that need more than routine administrative assistance—particularly where orders, customers, documentation, systems, and operational follow-through need to stay organized.
I’m particularly interested in remote opportunities involving:
Order Management | Order-to-Cash | Supply Chain | Customer Operations | Logistics Operations | Operations Support
If your business needs someone who can step into an existing process, understand how the pieces connect, and keep operational work moving, let's connect.
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