Need a dependable eCommerce Creative Virtual Assistant who can organize your product catalogue, verify important details, and turn your products into engaging visual content?
I help online businesses manage their eCommerce workflows while presenting their products clearly, accurately, and professionally. My experience combines Shopify support, product research, catalogue auditing, customer service, AI-generated promotional content, graphic design, and administrative organization.
RECENT CLIENT EXPERIENCE
Ecommerce Virtual Assistant – Product Audit, Research & Creative Support
Crystal City Designs & The Room Collective | August 2026
For my most recent client project, I:
• Reviewed and documented a detailed eCommerce catalogue covering 21 products
• Worked with a 150-row, 69-column catalogue and 44 image-check items
• Checked product information using Shopify, Etsy, and Amazon references
• Reviewed titles, descriptions, variants, pricing, images, and product-source details
• Prepared audit documentation, product-correction notes, and Shopify CSV review files
• Organized digital assets, project files, backups, and client progress reports
• Supported product research and eCommerce workflow evaluation
• Used Google Sheets, Microsoft Excel, Google Drive, Shopify, Canva, Photoshop, and PhotoRoom
FASHION DROPSHIPPING CUSTOMER SUPPORT
I also have two years of previous customer-support experience with a fashion dropshipping business. My responsibilities included responding to customer emails about order tracking, refunds, complaints, replacements, and general questions. I communicated politely, maintained accurate records, and helped resolve customer concerns professionally.
HOW I CAN SUPPORT YOUR BUSINESS
• Shopify product listing and catalogue support
• Product research and source matching
• Product-information verification and catalogue audits
• Product titles, descriptions, variants, images, and pricing reviews
• Google Sheets, Excel, CSV files, trackers, and reports
• Product-image organization and creative asset management
• Canva, Photoshop, and PhotoRoom design support
• AI commercials and short-form promotional videos
• TikTok, Reels, and social-media product content
• Landing-page visuals and promotional graphics
• Brand-content and creative-design support
• Children’s book illustration, covers, and character design
• Digital products and educational-material design
• Customer email and eCommerce support
• Organized documentation and client progress updates
MY TOOLS
Shopify | Google Sheets | Microsoft Excel | Google Docs | Google Drive | Canva | Photoshop | PhotoRoom | ChatGPT | AI Image and Video Tools
WHY WORK WITH ME?
I am organized, detail-oriented, creative, and comfortable following SOPs and training videos. My teaching background has strengthened my communication, documentation, time-management, and problem-solving skills. I take instructions seriously, provide clear updates, and carefully check my work before submitting it.
I am available for project-based or long-term remote opportunities. If you need someone who can support both the operational and creative sides of your eCommerce business, I would be happy to discuss how I can help your team.