Highly organized and adaptable professional with over 10 years of experience in customer service, administrative support, executive assistance, dispatch coordination, finance operations, e-commerce management, and social media management. Skilled in managing customer communications, handling administrative tasks, coordinating schedules, processing billing and purchasing activities, and supporting daily business operations. Experienced in using CRM, ERP, project management, and productivity tools including HubSpot, Zoho, Odoo, Trello, Google Workspace, and Microsoft 365. Recognized for strong attention to detail, excellent communication skills, problem-solving abilities, and the ability to manage multiple priorities in fast-paced environments.