I am a results-driven professional with over 13 years of Business Process Outsourcing (BPO) experience and a Bachelor of Arts in English. I bring a unique blend of expertise in eCommerce operations, customer service, and real estate sales—with proven success in both corporate and entrepreneurial settings.Over the past 5 years, I have specialized in eCommerce support, working with platforms like Shopify, ShipStation, ShipBob, Magento, and Zendesk. My responsibilities have included everything from order fulfillment and customer service to returns management and backend system support. I am efficient, detail-oriented, and thrive in high-volume, fast-paced ----------- addition, I have built a successful real estate career as a licensed Real Estate Salesperson in the Philippines. To date, I’ve closed over PHP 200 million in property sales, including houses, condominiums, and managed rental properties. I also handle listings, coordinate showings, and manage long-term leases.Specialties:
eCommerce Support & Fulfillment (Shopify, ShipStation, ShipBob, Magento)
Customer Service & Technical Support (Zendesk, Email, Live Chat)
Real Estate Sales, Rentals & Listings (Licensed PH Salesperson)
Sales, Lead Generation & Customer Retention
Complaint Resolution & I----------- Management
Office Networking & IT Troubleshooting
Talent Sourcing & People Management
Qualifications:
13 years of BPO experience in multinational IT and customer-centric roles
5 years of eCommerce operations and support
5 years of successful real estate sales and property management
Fluent in English (written and spoken)
Highly tech-savvy, adaptable, and self-motivated
Verified
