Data Entry Specialist | Quality Assurance Analyst | Data Virtual Assistant

Professional Summary

Results-driven Virtual Assistant, Data Analyst, and Quality Assurance Specialist with 8+ years of experience in data analysis, AI quality assurance, customer support, and process improvement. Proven track record in improving data accuracy, streamlining workflows, and supporting remote teams. Skilled data validation, reporting, and training development. Highly proficient in Microsoft Office, Google Workspace, ERP systems, and AI QA platforms.
________________________________________

Core Skills

• Data Analysis & Data Validation
• Quality Assurance & Auditing
• AI Quality Assurance (AI QA)
• Virtual Assistance & Administrative Support
• Customer Support & Client Communication
• Training & Onboarding Development
• Process Improvement & Workflow Optimization
• Report Generation & Documentation
• Attention to Detail & Accuracy
________________________________________
Technical Tools & Platforms
Tools: Microsoft Excel, Word, PowerPoint, Outlook
Platforms: Google Docs, Sheets, Drive, Gmail
Software: Adobe Acrobat, Notion
Systems: ERP (Rumba, PDS Tracking), AI QA Platforms
Communication: WhatsApp, Viber, Slack