I am an Operations and Administrative Support professional with over 5 years of experience in logistics supervision, team coordination, financial tracking, and remote virtual assistance. I have managed daily operations for 85–105 drivers in a fast-paced logistics hub while handling payroll, KPI monitoring, documentation, and customer escalations.
I am highly organized, detail-oriented, and comfortable working independently. I understand how to track tasks, follow up consistently, manage reports, and support business operations efficiently. My background in logistics has trained me to think in systems, solve problems quickly, and improve processes when needed. I am also Lean Six Sigma White and Yellow Belt Certified, with strong knowledge of workflow optimization and performance tracking.
As a Freelance Virtual Assistant, I have supported international clients with financial tracking, transaction documentation, vendor coordination, cloud file organization, and community management (----------- and WeChat). I am experienced in working across time zones and maintaining confidentiality in handling sensitive information.
I am proficient in:
- Google Workspace (Sheets, Docs, Drive)
- Microsoft Excel and reporting
- Email management (Gmail, Outlook)
- KPI monitoring and operations tracking
- Administrative and executive support
- Customer service via chat, email, and calls
I am dependable, proactive, and committed to delivering accurate and timely work. I am open to long-term opportunities where I can support executives, operations teams, or growing businesses.
