-TAKING IN INBOUND/OUTBOUND CALLS TO A TELCO ACCOUNT FROM THE U.S
-ASSISTING CUSTOMER REGARDING INQUIRIES ABOUT THEIR BILLS , UPDATING ACCOUNT INFORMATION , DEVICE UPGRADE , PURCHASE NEW PHONES/ACCESSORIES AND EVERYTHING THEY NEED ON THEIR TELCO SERVICE
-PITCH SALES
-BASIC TROUBLE SHOOTING
-ORDER INQUIRIES
-ESCALATION
-PROCESS PAYMENT