Hello! I'm Joshua, a CRM and Automation Specialist with several years of experience supporting businesses with their sales systems, lead management, and workflow automation.
For the past few years, I’ve worked directly with a business owner managing and optimizing their CRM operations. My role includes building pipelines, automating follow-ups, troubleshooting workflows, and ensuring sales teams have accurate data and organized systems to work with.
Recently, I completed Technical VA training focused on automation tools including Zapier, Make, n8n, and GoHighLevel. This allows me to help businesses connect their apps, automate repetitive tasks, and create more efficient backend systems.
My goal is to help business owners save time, capture more leads, and improve their sales processes through well-built CRM systems and automation.
Here are some of the things I can help with:
CRM Setup and Management
GoHighLevel pipelines, workflows, triggers, tags, and campaigns
Lead routing and assignment automation<8efe80624d780eba0c6493ec45140364>Email and SMS follow-up automation
Automation using Zapier, Make, and n8n
Sales pipeline organization and reporting
CRM data cleanup and system optimization
Troubleshooting broken workflows and automations
Process documentation and SOP creation
Tools and platforms I work with include:
GoHighLevel
Zapier
Make
n8n
HubSpot
Apollo
LinkedIn Sales Navigator
Asana
Trello
-----------
Google Workspace
If you're looking for someone who can organize your CRM, automate your workflows, and help your sales system run more smoothly, I’d be happy to support your business.