Professional Summary:With 5 years of experience in sales, I transitioned into a data analytics role as a Business Intelligence Associate. My expertise spans across various tools including Excel, SQL, Power BI, and Python.Technical Skills:ExcelSQLPower BIPythonCurrent Project:I am currently enhancing an Excel dashboard to monitor call center activities and metrics. This dashboard will classify, forecast, and visualize key metrics such as closed cases, production hours, average handling time, and revenue generation.Personal Projects:To further develop my skills, I have completed nine personal projects, including:Ecommerce Data Pipeline & Market InsightResearch Paper: Unemployment ClassificationSales Performance Analysis & RFM SegmentationUnlocking Opportunities: Door-to-door Caravan for Telecom Growth
For more details, please refer to my profile and project portfolio:Profile/CV
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Project Portfolio
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