Outstanding Operations Manager, Sr. Digital Project Manager, and Executive Assistant with a total of 12 years experience and excellent planning and problem-solving skills toward enhancing business plans and daily operations. Committed to achieving results, resilient in developing customer service, IT and Data teams while streamlining processes and increasing productivity. Possess a deep comprehension of industry trends, excellent communication skills, and a talent for spotting areas in need of improvement and I implement changes with a strategic approach.
Industry : Managed Service Provider (MSP), IT, E-commerce, Restaurant, Healthcare and Marketing
Achievements :
- Executed and completed high-ticket projects bringing in $180,000 in revenue in three months.
- Developed and launched multiple local brands that generated $1,450,00.
- Standardized development processes that helped shorten average development timeframes by 50%
- Assisted in increasing E-commerce gross sales from $50,000 to $200,00 monthly.
-Completed 1.3 million infrastructure Replacement and Cloud project for New York Police Department
Hard Skills:
- Excellent business administration and project management skills, critical thinking, decision-making skills, and unsurpassed work ethic.
- Workflow automation via Monday/ Click Up / Trello / Jira / Asana / Notion
- Proficient in AI Software and prompt generation
- Experienced in developing and launching Marketing campaigns
- Experience handling Data Analytic, Web and Software projects and teams
- Have a finance background, and adept at using Quickbook.
- Executed and completed high-ticket projects that are $50,000 and above.
- Great communication and listening skills
- Complete internal project cycle, and identify pain points and priorities in coordination.
- Delegate tasks to appropriate tea-----------mbers for completion, monitor deadlines, and quality check.
- Ability to manage multiple large and complex projects at the same time.
- Create SOPs and processes to improve operations.
- Tech-savvy and have experience in a wide range of project management and business applications.
- Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments.
- Meticulous leader and strategic planner with comprehensive managerial acumen.
- Results-driven and resilient in developing teams
Soft Skills
- Expert in calendar management and coordination
- Proficient in executive business email communication
