I am currently working in a dropshipping company where I handle Amazon and Walmart accounts. I am working as a Customer Service Representative, Inventory Manager, and Order Processor. I have been working for 5 months now, and I gained a lot of knowledge with regards to e-commerce, specifically in dropshipping. My duties and responsibilities are responses to customer's inquiries, tracking orders, process returns, process refunds as well as full fill orders of the store. I also manage items at Walmart stores by making sure that all items are profitable, manage inventory to ensure its availability, buy box, or price updates to boost sales and maintain pricing competition in Walmart Market Place.
