I’m a customer service and virtual support professional with 6+ years of combined experience in BPO, freelancing, and remote assistance. My background includes working with Telus International and Concentrix, where I delivered high-quality customer and technical support to global clients while following strict quality and brand guidelines.
As a Virtual Assistant and freelancer, I’ve supported businesses with email management, social media handling, ad campaign assistance (TikTok, Facebook, Snapchat), basic video editing for social media and ad creatives, and administrative tasks. These experiences have strengthened my ability to adapt quickly, manage multiple responsibilities, and produce content that aligns with business and marketing goals.
I’m highly comfortable with productivity and collaboration tools such as Google Workspace and Microsoft Office, and I also work with CapCut for video editing, handling clean cuts, captions, on-screen text, basic transitions, and audio syncing. With strong communication skills and a problem-solving mindset, I’m able to deliver reliable, efficient, and responsive support in any remote environment.
I take pride in being adaptable, dependable, and easy to work with. If you’re looking for someone who combines customer service expertise, virtual assistance experience, and video editing support for social media content, I’d be glad to connect.
I assure you that I am hardworking, reliable, and easy to collaborate with. My communication lines are always open, and I’m committed to finishing tasks with care and professionalism. If you’re looking for someone with a strong work ethic and attention to detail, I may be the one you’re looking for.
