Results-driven Virtual Assistant and WordPress Developer with over 9 years of experience in UKG (formerly Kronos) Workforce Central (WFC) and Workforce Dimensions (WFD) Payroll Support and Integrations, providing expert-level configuration, troubleshooting, and functional/technical support for global clients.
Proficient in WordPress design, development, and management, with strong expertise in creating secure, user-friendly websites and managing interactive web elements. Skilled in data management, analytics, and reporting, with advanced proficiency in Excel, SQL, and other database tools.
In addition to corporate experience, I also manage an Airbnb Philippines Superhost account, handling end-to-end guest communication, reservations, operations, and customer support—demonstrating strong organizational skills, attention to detail, and commitment to service excellence.
Dedicated, adaptable, and client-focused, I bring a combination of technical expertise, payroll system knowledge, and customer service excellence to every project.
Skills & Expertise
Virtual troubleshooting & client support
UKG (Kronos) WFC & WFD Payroll Support and Integration (9 years)
Kronos Pay Policy Configuration & Technical/Functional Support
Website development & management (WordPress, Shopify)
Database administration & management (SQL, Citrix)
On-page & off-page SEO strategies
Social media marketing & management
Data analytics & reporting (Excel, Microsoft Office Tools)
Airbnb Superhost Account Management (reservations, guest support, operations)
Agile & Waterfall Testing (Software & Mobile Applications)
Graphic design (Photoshop, Lightroom) & basic video editing
Affiliate marketing & content creation
Capabilities
*UKG/Kronos Payroll Support & Integration (WFC & WFD)
*WordPress Development & Management
*Social Media Marketing / Management
*Airbnb Superhost Operations & Guest Management
*SQL Database & Administration
*On-page & Off-page SEO (Gray-hat)
*Software QA Testing (Agile/Waterfall)
*Data Analytics & Business Reporting
*Technical & Functional Support
*Graphic Design & Multimedia Editing
*Scrum Master Experience
Top Skills
UKG/Kronos Payroll Systems (9 years) – WFC & WFD Support, Pay Policy Configuration, Integrations
WordPress (5–10 years) – Development, customization, plugins, website management
Software QA Testing (5–10 years) – Skilled in Agile and Waterfall methodologies
Shopify (1–2 years) – Store setup and customization
Other Skills
Airbnb Superhost Operations & Customer Service
Social Media Content Creation (1–2 years)
Affiliate Marketing
<8efe80624d780eba0c6493ec45140364>Email & Newsletter Management
