Senior Manual QA Engineer with 10+ years of experience in Software Quality Assurance, specializing in Salesforce CRM Testing, Manual Testing, Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing (UAT), and API Testing. Experienced in designing test strategies, creating test plans and test cases, validating business requirements, executing end-to-end testing, managing defects, and supporting Agile software delivery. Proven ability to improve software quality, mentor junior QA engineers, and collaborate with cross-functional teams to deliver reliable enterprise applications.