Help Desk Technician at ConnectWise. ----------- ----------- is an accomplished professional with extensive experience in the BPO industry, having held positions such as Level 1 CSR, EDO, SME, and QA for over five years. In April 2022, they successfully made a transition to corporate IT as a Level 1 Help Desk Technician, consistently providing exceptional technical assistance to enhance the day-to-day operations of end-users. Their enthusiasm lies in further developing their skills and expanding their knowledge within the IT industry.
