My name is Princess Diane Capuli, a reliable and detail-oriented General Virtual Assistant with over 13 years of professional experience in administrative support, operations, customer service, and technical support across both corporate and remote environments.
I have supported business owners and teams by managing daily operations, organizing systems, and ensuring smooth workflows. My experience includes inbox and calendar management, WordPress updates, social media support, customer communication, research, data management, and operational assistance. I help business owners stay organized and focused on growth by handling the essential day-to-day tasks behind the scenes.
In my most recent role as an Account Specialist at Global Facility Management, I coordinated service requests across multiple locations, including plumbing, electrical, HVAC, and repair services. I managed work orders, scheduled vendors, updated service platforms, and ensured timely completion of tasks. This experience strengthened my ability to manage multiple priorities in a fast-paced remote environment.
I am highly skilled in Google Workspace, Microsoft Office, WordPress, spreadsheets, and online business tools. I also have experience with Notion, ClickUp, Trello, Asana, Salesforce CRM, and Meta platforms (Facebook and Instagram). I am currently expanding my skills in GoHighLevel and continuously learning new systems to better support my clients.
In addition to administrative work, I also support clients with basic graphic design, social media posting, and website updates. I create simple marketing materials using Canva and assist with maintaining professional online presence.
I am known for being organized, proactive, dependable, and easy to work with. I take ownership of tasks, communicate clearly, and always aim to deliver high-quality work on time.
I am looking for a long-term opportunity where I can support a growing business and become a trusted part of the team.
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