Software Engineering Analyst in Accenture for 5 years with the following skills:
- Data Analysis
- Root cause analysis
- SQL
- Data Manipuation
- Data Management
- Order Management (CRM)
- Very proficient in MS Office Applications especially Excel
- Data Extraction
- Functional testing
Main responsibility is to provide production support to clients by conducting root cause analysis on their issues, creating workaround to temporarily fix the issue. Extracts data from the database and analyze if there are discrepancies then suggest clean-up or fix. Creating reports (Metrics, Status Reports, etc.) and conducting manual end to end testing in which i have lead multiple testing items.
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