Customer Service| Email Support| Lead Generation| Social Media

I’m a Customer Support Specialist with over 4 years of experience in both voice and non-voice roles, mainly in e-commerce and tech. I’m comfortable using tools like Shopify, Gorgias, Checkout Champ, and HubSpot to handle tickets, process orders, and quickly resolve customer inquiries. I focus on clear, timely communication to keep customers satisfied.

Beyond support, I’m also a versatile Virtual Assistant who helps businesses stay organized by managing emails, calendars, and social media. I’m great at adapting to what each client needs and streamlining everyday tasks so they can focus on what matters most. I’m familiar with tools like LinkedIn Sales Navigator, Outreach, Lusha, Slack, -----------, HubStaff, Google Suite, Canva, Filmora, and Kondo.