I'm Rik, a Project & Operations Mastermind and Systems & Automations Expert, your go-to business growth partner for operational clarity and revenue-generating systems.
I specialize in building bulletproof systems that do the heavy lifting so you don't have to. I'm not just the Robin to your Batman; think of me as your secret weapon for scaling smart, streamlining everything, and making your business run like a well-oiled, cash-generating machine.
I currently hold a leadership seat at an RPL managed services company, where I oversee operations, lead CRM migration and implementation, build HR infrastructure, design sales hiring pipelines, and drive marketing strategy... all while running my own consulting firm, ScaleForge, serving clients across hospitality, food service, travel, finance, and professional services.
Before stepping into operations and systems work, I built a career across training delivery, language instruction, BPO operations, account management, and SEO. That experience gave me an uncommon understanding of how teams actually work, where processes break down, and what it takes to get people performing at their best. I don't just build systems. I build systems that people can actually follow.
What I can do to scale your business:
- Business Process Development: Clear, scalable systems that improve efficiency and reduce friction. Discovery first, technology second.
- Revenue Cycle Management: Smarter cash flow strategies to strengthen your bottom line.
- CRM Implementation & Migration: GoHighLevel builds, pipeline architecture, bulk data cleaning, custom field mapping, and full platform setup.
- Process Improvement & Automation: -----------, n8n, Google Sheets, Tally, AppSheet, Zapier. I build workflows that eliminate repetitive tasks and connect your tools so they actually talk to each other.
- Team Enablement & SOPs: Structure that helps your team perform at their best, from onboarding documentation to QA frameworks to VA team management across time zones.
- Finance Management Support: Better visibility and smarter decisions around your business finances, including automated tracking systems and cash flow forecasting.
- Digital Sales & Marketing Support: Lead generation, funnel building, content strategy, SEO/AEO analysis, and social media management backed by analytics.
Tools I work with daily:
GoHighLevel, -----------, n8n, Google Workspace (Docs, Sheets, Slides, Forms), ClickUp, Airtable, AppSheet, Tally, Zapier, Canva, Zoom, Slack, WhatsApp, Outlook, QuickBooks, OptimoRoute, and more.
Industries I've worked across:
RPL, Hospitality (multi-property operations, 15+ locations), Food & Private Chef Services, Travel & Group Trip Platforms, Investment Fund Operations, Professional Services, Beverage & Logistics, and BPO.
What working with me actually looks like:
I've managed VA teams across time zones, built lead scraping pipelines from API to CRM, designed content strategies backed by real analytics, diagnosed a 92% traffic collapse and pivoted the entire acquisition strategy, created full client engagement packages from CSA to onboarding checklist, built personal finance automation systems from the ground up, and led CRM migrations involving 300+ records of data cleaning and field mapping. I use the same tools on myself that I build for clients.
My approach is process-first: understand the operation before touching the technology. I offer everything from documentation-only engagements to ground-zero infrastructure builds.
If your business needs a stronger foundation to scale, I'm here to help you build it.
Let's connect and bring your business up to the level of your vision.
Verified
