I am a results-driven professional with over a decade of experience in customer service, compliance, and business process management. Skilled in SharePoint Administration and Microsoft Power Platform (Power Apps, Power Automate, Power BI), I specialize in creating digital solutions that streamline workflows, enhance reporting, and drive operational efficiency. My background spans digital supply chain management, hardware compliance, and administrative process optimization, giving me a solid foundation in regulatory adherence and data accuracy.
I bring proven expertise in auditing records, managing CRM systems, and supporting complex administrative tasks with precision and empathy. Passionate about process improvement, I thrive on identifying opportunities for innovation and implementing solutions that improve both efficiency and customer experience.