Emmanuel is an IT Support professional with 5+ years of experience supporting enterprise environments across US, UK, and AU clients.
Expertise in Microsoft 365 administration, incident management, and system performance monitoring, consistently reducing downtime through proactive troubleshooting.
Skilled in Active Directory, security enforcement (MFA, phishing protection), and
enterprise tools including Connectwise Automate, IT Glue, & etc.
Delivers fast, reliable resolutions while improving user experience and operational efficiency.
