I support businesses with customer communication, follow-ups, documentation, and day-to-day administrative tasks that keep operations organized and moving smoothly.
I have 2 years of customer service experience supporting international customers through phone, email, and ticket-based workflows. My experience includes handling inquiries, tracking concerns, refunds, escalations, follow-ups, documentation, and accurate recordkeeping while maintaining clear and professional communication.
My tools include Zendesk, Microsoft 365, Excel, Outlook, Google Workspace, Gmail, and ChatGPT. I use these for customer communication, task tracking, inbox management, documentation, and daily support operations. I am comfortable working in structured systems, maintaining clean records, and making sure tasks are completed accurately and on time.
I am available for full-time remote work and can align with different business hours, including US, UK, and Australian time zones, depending on business needs. I am looking for a long-term role where I can support daily operations, provide dependable customer service, and become a reliable part of the team.
You can expect consistent communication, accurate work, strong follow-through, and a professional approach every day.
Verified
