Hi! I’m Dannah Grace, a dedicated and resourceful professional with nearly 6 years of experience in customer support, administrative assistance, and digital design.
I have a strong background in handling international clients in the BPO industry, where I developed excellent communication skills, problem-solving ability, and a high standard for accuracy, efficiency, and service quality.
Alongside this, I have hands-on experience in e-commerce and digital products. I’ve created printables and learning materials using Canva, and managed product listings and operations for an Etsy shop. This allows me to combine creativity with strong organizational and administrative skills.
What I can help you with:
• Administrative Support (email management, scheduling, data entry, reports)
• Customer Support (chat, email, and phone handling)
• E-commerce Assistance (Shopify, Etsy, product listing, Canva design)
• Social Media Support (basic content creation and posting)
• Document Preparation (Google Workspace, MS Office, Canva)
• Travel Support using GDS (Sabre)
I am detail-oriented, adaptable, and a fast learner. I take initiative, follow instructions carefully, and ensure tasks are completed on time with quality. I am looking for a long-term role where I can support business operations and grow as a reliable Virtual Assistant.
