I am an experienced IT professional with over 9 years of progressive experience in system administration, technical support, web development, and digital tools management. My background spans healthcare, research, design, and nonprofit environments, consistently delivering reliable solutions and user support.
At TB HIV Innovations and Clinical Research Foundation, I led the ICT Department, managing cybersecurity, system operations, and web/database development. I maintained critical platforms such as Microsoft 365, REDCap, BitDefender, and ZKTeco HRIS, and developed internal tools using ----------- and SQL Server to support automation and data workflows.
Previously, I worked as Technical Support Staff at De La Salle Medical and Health Sciences Institute, where I provided hands-on IT assistance in a clinical research setting. I supported the Bizbox Hospital Information System, resolved hardware/software/network issues, maintained IT inventory, and documented daily operations, ensuring system stability and end-user satisfaction.
Earlier in my career at HRD Singapore Pte. Ltd., I handled AutoCAD drafting and office documentation, producing accurate architectural layouts and assisting in internal planning coordination. I was consistently recognized for high-quality output, perfect attendance, and performance excellence.
I bring a strong mix of technical skills, problem-solving, multitasking, and adaptability, making me well-suited for both technical and client-facing roles.
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