With solid and comprehensive experience in the fields of customer service, training and department leading I have a thorough sight of how a business functions and works. My work made my company provide and level up with their customer service approach. The innovations and changes I proposed made their onboarding run smoothly and ensured trainees good grasp of work and process prior to delegation. These assets I am bringing to the VA industry as I aim to help and unburden my clients with tasks and specialties that I possess.