Primarily responsible for the effective and efficient administration of Payroll and Employees' Welfare and Benefits services in accordance with the organization's philosophy and policies on human resources and in compliance with the rules and regulations of the government regulatory bodies (DOLE, SSS, Philhealth, Pag-ibig, and BIR) on employment. Responsible for the integration of human resource programs and is associated with multiple projects to achieve strategic business goals and operational objectives as directed by superiors. Computer Literate Knowledge on basic functions or roles of HROD in an organization Basic knowledge in Labor Laws and other related materials pertinent to the execution of the job Advanced knowledge in spreadsheet, google docs and other Microsoft office With good analytical skills; decisive and detail oriented With above average planning and organization and communication and written skills With good interpersonal Skills Has initiative and can work with minimum supervision Confident; has high regard for integrity; has self-leadership Personable; collaborative**********************Create product listing in Amazon and Ebay PlatformsPost product comments or respond to customer's review and seller feedback. Create PPC Campaign and generate promo codes for Amazon discount percentageGenerate Amazon Sales Report, open cases on Negative FeedbackCreate Removal Order for Defective/Customer return ItemsOpen case on Warehouse Damaged and request reimbursement on Inventory DiscrepanciesCreate Shipping Label for ShipmentsCreate Variations from Parent and Child Item product Listings Search related product keywords. Know how to apply for Brand Registry Application in Amazon and brand gating applicationSearching related keywords on product listings.Knowledgeable on Tools like Merchant Words, Jungle Scout, Feedback Genius, Keywords Analyzer, Hydralister, Skugrid.Listing product in ebay manually and through Hydralister ToolProcess and issue employee paychecks and statements of earnings and deductionsCompute wages and deductions and enter data into computersCompile employee time, production, and payroll data from time sheets and other records and review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepanciesVerify attendance, hours worked, and pay adjustments, and post information onto designated records.Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records and liaising with staff and management on payroll related queriesProcessing increases and calculations of Backpays, Overtime, ND Hours & Holidays.*******************I was also an Interim Human Resource and part of my jobs were maintaining leave, sickness, overtime reports and interpreting awards/agreements and contracts in relation to overtime and shift allowances.Cover up vacancies for maternity or illness and processing of Sickness, Loans and Maternity ReimbursementsSolving problems such as disputes or crisis between our existing clients and employeesManaging through a simpler, more flexible, practical and accessible system Recruiting and interviewing applicants requested by our clients and issuance of Certification requests by employeesData Entry SkillsKnowledge on Google Applications (Docs, Spreadsheets, Forms). Plan wedding for the soon to be couple, book reservation for wedding venues, supervise wedding crews and staff, create program for Ceremony & Reception, follow-up Invitations and Decorations for the
venue.As a Customer Service Representative my responsibilities were to increase the customer experience by providing information on new products, rate plans, and services. Complete training to stay abreast of product, service and policy changes.Handled a high influx of inbound calls within a dynamic call center environment. Operate our phone system, communicate over the phone with our customers and vendors. Achieved sales metrics and performance goals by delighting each
-----------eract with customers to provide information in response to inquiries about products and services and to handle and resolve technical problems. Delivered a world-class customer service and build customer satisfaction and loyalty. Provide effective and timely resolution of a range of customer inquiries. Strike a positive and cooperative tone with both customers and coworkers.Teaching conversational English to Thai Professionals and Young students (Thailand base)TESOL (Teaching English to speakers of Other Languages) Certified
