Seasoned and results-driven professional with a comprehensive background in customer service. Proven expertise in delivering exceptional service through effective communication, active listening, and adept problem resolution. Known for displaying empathy and adaptability in addressing customer needs, with a track record of successfully navigating challenging situations.

I am a motivated Biology undergraduate student with strong communication, organization, and problem-solving skills. As a multilingual individual fluent in English and proficient in Spanish, I can effectively handle diverse tasks and interact with people from different backgrounds. My experience includes data encoding, document organization, creating PowerPoint and Excel materials, assisting in classroom and laboratory activities, and supporting administrative work. Detail-oriented, adaptable, and reliable, I aim to deliver quality results and contribute efficiently to any team or project.

Reliable and detail-oriented Virtual Assistant and Customer Service Specialist, fluent in both Spanish and English, with a strong background in delivering exceptional support to clients and customers across diverse industries. I offer a well-rounded skill set that includes multichannel customer service, email and chat support, technical assistance, and sales engagement, all executed with professionalism, empathy, and efficiency.

With extensive experience in remote work environments, I am proficient in handling a wide range of administrative tasks, including email management, customer support, and billing inquiries. My bilingual communication skills allow me to build strong relationships with Spanish and English speaking clients, contributing to increased customer satisfaction and business success.

Key Skills
- Bilingual Communication (Spanish & English)
- Customer Service Excellence
- Technical Support
- Problem Solving & Conflict Resolution
- Email Management and Chat Communication
- Sales and Cold Calling
- Remote Work Efficiency
- Time Management & Organizational Skills

Services Offered
- Phone, Email & Live Chat Customer Support
- Spanish-English Bilingual Assistance
- Technical Issue Troubleshooting
- Billing & Payment Arrangements
- Email Inbox Management & Organization
- Sales Agent Support & Lead Generation
- Administrative Support & Task Management

Project Management and Customer Support professional with 7+ years of experience in remote operations, client communication, and team coordination. Skilled in handling quotes, emails, CRM tools, and admin tasks across multiple industries. Known for being detail-oriented, organized, and proactive.

Detail-oriented Administrative Professional with experience in office operations, executive support, and academic tutoring. Skilled in managing schedules, maintaining confidential records, and improving administrative workflows to enhance efficiency. Brings strong communication, organizational, and problem-solving abilities supported by a background in Psychology.

Virtual Assistant

Your rockstar Customer Service and Executive Assistant! fluent in English and Spanish. My previous campaigns are Telecommunications, E-commerce and Real Estate Digital Marketing. My skills are customer service, data entry, lead generation, B2B/B2C, appointment setting, telemarketing/sales.

I have complete WFH set-up, internet and quiet workspace.

Availability:
10AM-4PM UK Time
8AM- 12PM EST Time

Thank you and looking forward to working with you!

I am a customer care professional with over 2 years of experience in call center and remote support roles, specializing in phone, email, and chat assistance. I recently completed a Spanish language course, enabling me to provide bilingual support in both English and Spanish.

I am passionate about helping clients resolve issues quickly and professionally, while ensuring empathy and satisfaction at every touchpoint. My bilingual skills allow me to assist international customers and expand support coverage for businesses.

Key Skills:

Bilingual communication (English & Spanish)
Customer service (email, chat, phone)
CRM tools & accurate data entry
Conflict resolution & client satisfaction
Professional, empathetic communication

What I Offer:

Reliable bilingual support for English and Spanish-speaking clients
Clear, friendly, and professional communication
Strong focus on building customer loyalty
Adaptability to different industries and client needs

Hi! I'm Khim, a Financial Accountant based in Spain with over 3 years of experience supporting various clients. My expertise includes bookkeeping, bank reconciliations, accounts payable, financial reporting, tax support, and administrative tasks. I'm proficient in English and Spanish, highly organized, detail-oriented, and always eager to learn new systems. My goal is to help businesses stay financially organized while providing reliable and efficient support.

I have 2 years Experience in Call Center as a Financial Expert, I handled Bills in (Equifax) as a Customer Service Representative and I have a total of 1 year Experience in Sales for (ATNT) and 6 Months Experience in Retail account in (Macys) and Currently I am studying Spanish Language Current level is A1

Virtual Assistant | Executive Assistant | Administrative Support | Funnel Designer

Versatile Property Management, Legal, Executive, and Administrative professional with 10+ years of combined experience across short-term rental operations, legal assistance, government administration, financial disbursement, and customer service.

Experienced in supporting 200+ short-term rental properties, managing approximately-----------guest communications and service interactions per shift/day, and coordinating 15-30 maintenance and housekeeping requests daily.

Previous experience supporting 70-100 U.S.-based rental properties. Brings 5 years of
Legal Assistant experience supporting approximately 10-20 active legal matters concurrently, complemented by a Juris Doctor degree.

Experienced in managing PHP 5 million weekly cash advances and public-fund disbursements of up to PHP 25 million under government
accounting and Commission on Audit requirements.

Skills

Executive Assistance • Administrative Support • Customer Service • Email Management • Calendar Management • Appointment Scheduling • Data Entry • Internet Research • Document Preparation • Document Management • File Management • Records Management • CRM Management • Client Communication • Property Management • Guest Communication • Reservation Management • Online Check-in Coordination • Maintenance Coordination • Vendor Coordination • Legal Administration • Recruitment Support • Interview Scheduling • Candidate Communication • Funnel Design • Landing Page Design • Lead Generation • Booking Funnel Design • Lead Capture Forms • Thank You Pages • Automation Setup • Canva • Figma • ----------- • Google Workspace • Microsoft Office • Google Docs • Google Sheets • Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Google Forms • Basic Copywriting • Process Improvement • Problem Solving • Attention to Detail • Time Management • Multitasking • Professional Communication • English (C1 Advanced) • Conversational Spanish

Reliable Virtual Assistant | Inbox Wizard & Scheduling Pro | VA Extraordinaire | Administrative & Tech-Savvy Solutions |Customer Support Shopify VA

Hi there! Let’s collaborate, establish a connection, and simplify your professional life!

**Why hire me?**

**A2 Spanish Bilingual**

**PARALEGAL / EXECUTIVE ASSISTANCE**
• Document Preparation: Draft, review, revise, and proofread legal documents with accuracy and compliance
• Docket Maintenance: Organize and maintain structured, easily accessible case files
• Client Communication: Handle inquiries, schedule appointments, and maintain professional communication
• Case Management: Monitor deadlines and ensure all records are accurate and up to date
• Legal Research: Conduct research and gather relevant information to support case strategy
• Administrative Support: Manage emails, calls, reports, and data entry efficiently
• Coordination: Assist with court filings, scheduling, and calendar management
• Confidentiality & Compliance: Safeguard sensitive information with strict adherence to policies

**PUBLIC SPEAKER**
• Conduct pre-speech research
• Outline and write speech scripts
• Deliver engaging and high-quality presentations

**TOOLS**
Microsoft 365 | Court Drive | Smokeball | Clio | Lawmatics | SharePoint | Trello | Hubstaff | 8x8 | Zoiper | Slack | Asana | ----------- | Canva | Taleo | Workday

I am a bilingual (English/Spanish) Care Coordinator and Customer Service professional with over 9 years of experience supporting US-based healthcare and home health operations remotely.
Most recently, I worked for 3+ years as a Bilingual Case Coordinator for Affinity Homecare (US client via Upwork), where I handled the full coordination cycle, from patient intake and telephone assessments to care plan documentation, caregiver scheduling, and continuity follow-ups. I am experienced with EVV platforms including HHAExchange and Mobile Caregiver.