Hi,Hamil computer engineering graduate.I had 10 years experienced in my field.

IT Service Desk | Help Desk Technician | MSP Support

I help small businesses set up, improve, and manage their IT systems without needing a full-time internal IT team.

I have 8+ years of professional IT experience across technical support, Microsoft cloud services, endpoint management, networking, infrastructure, security, and automation.

I can help with project-based, part-time, and ongoing IT work including:

• Microsoft 365 setup and administration
• Microsoft Entra ID / Azure AD
• Microsoft Intune and device management
• Windows endpoint configuration and MDM
• User onboarding and offboarding
• Exchange Online, Teams, SharePoint, and OneDrive
• Azure configuration and cloud administration
• Identity, MFA, Conditional Access, and access management
• Domain, DNS, and business email setup
• Google Workspace setup and administration
• Website setup using WordPress and similar platforms
• Hosting, DNS, SSL, forms, and business email integration
• Workflow automation using n8n, Zapier, Power Automate, and APIs
• PowerShell scripting and repetitive IT task automation
• Networking, VPN, Wi-Fi, DNS, and connectivity troubleshooting
• IT documentation, SOPs, and technical process improvement
• Remote IT support and ongoing systems administration

I’m especially interested in helping small businesses that need someone who can handle both traditional IT and newer areas such as cloud services, device management, automation, and digital business systems.

I’m available for part-time, project-based, consulting, and ongoing support arrangements.

"I have a strong foundation in IT, with skills in programming (C++, Python, PHP, HTML, CSS), database management using MySQL, networking, and technical support including hardware and software installation. I also have hands-on experience in administrative work, social media management, and help desk support. I'm proficient in MS Office and capable of handling tasks like data encoding, inventory tracking, and virtual assistance. As a worker, I want to be known for being adaptable, hardworking, and eager to learn. I take pride in being dependable and approachable, and I aim to contribute positively to any team by bringing both technical skills and a positive attitude."

With over 11 years and 9months of experience as a Salesforce Consultant, I am confident that my background and expertise align well with the responsibilities you are looking for. I am eager to offer my help and contribute to your team.

I am 8x certified in Salesforce and actively engaged on Trailhead, with over 11 years of experience in Salesforce Administration, Configuration, Customization, and leveraging the ----------- Platform — the world’s first commercial Software-as-a-Service (SaaS) running in the cloud.

I hold Copado Fundamentals 1 and 2 certifications and have hands-on experience integrating security into the Salesforce development lifecycle. I actively foster collaboration between development, security, and operations teams to ensure a secure and efficient release process.

My expertise includes designing and creating deployment pipelines, as well as automating security processes using Copado’s quality and testing tools such as Compliance Rules, Static Code Analysis, Apex Tests, Code Scan, and PMD.
Throughout my career, I have successfully undertaken a variety of roles including Premier Support, Technical Engineer, Consultant, Senior Consultant, QA, Configurator, Developer, DevOps, and DevSecOps, which has provided me with a well-rounded skill set to address a broad range of Salesforce-related challenges.

For more details about my previous work experience, please find my resume attached. I am available for a phone or in-person interview at your convenience to further discuss how I can contribute to your team. Feel free to reach me at -----------.

I am a graduating IT student from Far Eastern

University Roosevelt with hands-on experience

in web development, data management, and

technical problem-solving.



My capstone project — a full-stack E-Commerce

and Inventory Management System built with

React.js and Supabase — gave me real experience

in database management, structured reporting,

and system organization.



I am proficient in Microsoft Excel, Google

Workspace, and Gmail. I am familiar with

Zapier automations, CRM concepts, WordPress,

and AI tools like ChatGPT and Claude. I am

currently learning Xero for invoicing support.



I am a fast learner, highly organized, and

detail-oriented — able to work independently

with minimal supervision. I thrive in remote

environments and deliver accurate, professional

results consistently.



Available full-time and ready to start

immediately!

IT professional with 6 years of experience in technical support, system administration, and network troubleshooting. Skilled in Active Directory, Microsoft 365, networking, monitoring tools, and remote support. Reliable, detail-oriented, and focused on keeping systems secure, stable, and running smoothly.

I'm an Executive & Personal Assistant with 5+ years of experience supporting founders, coaches, and business owners by creating calm, structure, and reliable support behind the scenes.

I help keep the day-to-day running smoothly through thoughtful systems, proactive communication, and dependable operational support, giving business owners more space to focus on the work that matters most.

My experience includes:
• Executive & Personal Assistance
• Inbox & Calendar Management
• Project Coordination & Administrative Support
• Systems, SOPs & Workflow Optimization
• Client Communication & Customer Support
• Bookkeeping Support (Wave, Xero, Origin)
• Research & Process Improvement
• AI-Assisted Administrative Support

With a background in Psychology, I naturally bring empathy, patience, and strong communication into the way I work. Having supported ADHD & neurodivergent entrepreneurs, I've learned how to create flexible, low-friction systems that reduce mental load and adapt to different ways of working. While that experience has shaped my approach, I enjoy supporting all kinds of purpose-driven business owners who value a thoughtful and dependable partner.

I'm proactive, detail-oriented, calm under pressure, and genuinely invested in making life a little easier for the people I support. If you're looking for someone who can think ahead, stay organized, and help carry the weight behind the scenes, I'd love to connect.

My name is Elizander Allan Dejaño, and I currently reside in General Trias, Cavite, Philippines. I am 28 years old and hold a bachelor's degree in computer science from Cavite State University, Silang Campus. I have nearly one year of L1 experience with Unisys, where we handle password resets for our clients, troubleshoot software issues, manage VPNs such as Zscaler and Cisco AnyConnect, and address problems with network and hardwired printers. Our main tools include Bomgar for remote sessions and Active Directory for managing user accounts.
I have almost two years of experience in total. As an L2 technician, I typically manage our clients' Microsoft accounts and oversee their DUO authenticators. Additionally, I have experience deploying Adobe licenses, creating group policies, and possess a strong foundation in Active Directory, along with basic knowledge of Azure Active Directory. I also have experience with Amazon WorkSpaces, including creating VDIs for users, and I utilize the Amazon WorkSpaces console as my primary tool for management.
I have advanced knowledge of network and hardwired printers, as well as software and hardware troubleshooting. I possess basic knowledge of the SonicWall firewall and experience using Cisco Umbrella for whitelisting and blacklisting websites. I also use AppRiver for Office 365 license deployment and manage MFA for our end users. I have a basic understanding of some PowerShell scripts, such as how to connect to Exchange and manage mailbox permissions.

As a highly organized and detail-oriented Admin professional, I bring a strong background in user operations, system management, and team collaboration. With experience in overseeing day-to-day operations and ensuring smooth processes, I am skilled at managing tools, troubleshooting issues, and maintaining effective communication across departments. Whether it's optimizing workflows or supporting internal systems, I excel in creating a seamless environment for users and staff alike. My goal is to contribute to a dynamic team that ensures operational efficiency and a positive user experience.

Results-driven general virtual and office-based administrative professional with 5+ years of experience in operations, scheduling, and stakeholder coordination. Proven expertise in managing complex compliance documentation, logistics, and administrative workflows across international, local and digital solutions environments.

I specialize in Information Technology Technical Support, Helpdesk, Information Security, and customer support for computer systems, including hardware, software, peripherals, and other devices. My proficiency in communication, troubleshooting, debugging, and assistance enables me to provide efficient technical support to clients, customers, and co-workers. I also handled a couple of server proprietaries and security operation center analysis from my previous internship, such as Zabbix for network topology monitoring, Wazuh SIEM for log analysis, Shuffle SOAR for workflow automation, and OpenVAS Greenbone for vulnerability assessment.

Andy is a highly driven and reliable team player who enjoys working in a diverse workplace. She seeks an environment that promotes inclusivity, growth, empathy and balance. She is also a fast learner and can adapt quickly to new environments.

Andy kickstarted her career in Learning and Development with a focus on software testing, where she developed a strong understanding of technical enablement and knowledge transfer. She has since broadened her scope to include employee engagement, resource management, and cross-functional collaboration, leveraging both analytical and people-centered approaches to support team performance and business objectives.

As a Systems Administrator specializing in AV Conferencing at TELUS, I am passionate about creating seamless communication experiences. With a proven track record of managing hundreds of hardware components, I am dedicated to ensuring that technology enhances collaboration and productivity within organizations.

My journey in the tech industry has been enriched by diverse experiences. Prior to my role at TELUS, I honed my skills as a VOIP L2 Associate at TELETECH, gaining in-depth knowledge of voice over IP systems and troubleshooting. This dual expertise allows me to approach challenges from a holistic perspective, ensuring that both hardware and software components work harmoniously to deliver exceptional results.

My commitment to staying at the forefront of technology trends and my ability to adapt to evolving industry standards make me a valuable asset to any team. I thrive on finding innovative solutions to complex technical issues, and I'm excited to collaborate with like-minded professionals to drive success in the ever-evolving world of AV conferencing and telecommunications.