Hello, I'm a Virtual Assistant with a focus on Lead Generation, here to assist and boost your business.

Virtual Assistance Services:

Administrative Support: Manage emails, calendars, and everyday tasks.
Research and Data Entry: Gather and organize information.
Document Creation: Craft professional reports, presentations, and proposals.

Detail-oriented Virtual Assistant with 9 years of customer service experience and hands-on expertise in executive support, administrative coordination, lead generation, and business operations. Skilled in managing calendars, emails, client communications, research, reporting, and process organization to help business owners stay productive and focused on growth.

Experienced in supporting remote teams, handling customer inquiries, coordinating projects, maintaining accurate records, and streamlining workflows. Proficient in Google Workspace, Microsoft Office, Canva, ClickUp, Trello, Asana, HubSpot, and other business productivity tools.

I am proactive, highly organized, tech-savvy, and committed to delivering reliable support while maintaining professionalism and attention to detail.

Results-driven and detail-oriented professional with a strong background in problem-solving, communication, and teamwork. Proven ability to adapt quickly in fast-paced environments while maintaining high standards of quality and efficiency. Skilled in managing multiple tasks, meeting deadlines, and delivering consistent results. Demonstrates a proactive mindset, strong work ethic, and a commitment to continuous learning and professional growth. Seeking to contribute skills and expertise to support organizational goals and drive success.

Hi, I’m Mari Francis. A dependable Executive Assistant and Administrative VA with over 4 years of experience supporting U.S.-based businesses in construction, real estate, and service industries.

I’ve worked directly with business owners and project teams who needed someone they could trust to keep things organized behind the scenes. From managing calendars and inboxes to tracking projects and maintaining CRM records, I focus on making sure everything runs smoothly so you can focus on growing your business.

Here’s how I can support you:

• Executive calendar and inbox management
• Client communication and follow-ups
• Project and task tracking (Notion, Trello, Google Workspace)
• CRM updates and organized documentation
• SOP creation to help streamline processes
• Real estate and construction admin support
• Professional customer service (email, chat, and phone support)

In my recent role supporting a U.S.-based general contractor, I helped manage daily operations, coordinate ongoing jobs, track updates, and keep communication organized across multiple active projects. I understand how important accuracy, follow-through, and clear communication are especially when things move fast.

I’m proactive, organized, and easy to work with. I don’t just wait for instructions I pay attention, ask the right questions, and make sure tasks are completed properly.

If you’re looking for someone reliable who can bring structure, consistency, and calm to your operations, I’d love to support your business.

Let’s build systems that make your day easier.

Dedicated and customer-focused professional with extensive experience in both the insurance and healthcare sectors, as well as the real estate industry. Proven track record of providing exceptional service and support to clients, whether handling policy inquiries, claims processing, or real estate transactions. Skilled in lead generation, appointment setting, cold calling, and CRM management, with a strong focus on resolving customer concerns efficiently. Adept at maintaining compliance with industry regulations while delivering clear, helpful guidance on insurance products and real estate services. Committed to ensuring positive client experiences and contributing to the success of the team.

Real Estate ISA | Cold Caller and Appointment Setter
- Nurture new and old leads
- Familiarities with different lead sources such as Zillow, Trulia, Zbuyer, HomeLight, -----------, FastExpert, Ylopo, Fello and Zbuyer.
- Maintain a healthy and steady pipeline
- Handled various types of leads including:
- Buyer and Seller, Probate, Fix and flip, vacant lot, absentee, Rental, Residential, fixer-upper, FSBOs, Expired listings, Circle Prospecting, and Pre-foreclosure.
- High level of proficiency in different types of CRM & platforms; Podio, Zoho and Follow-up Boss, -----------
- Knowledgeable of using different dialers including Mojo, Calltools, Nextiva, Vulcan7, Leadcruncher, Ringcentral and Xencall.
- Attended the STC sales Training program by Barry Rhein

I am a dedicated and detail-oriented Virtual Assistant with experience in administrative support, customer service, technical assistance, and social media management. I help business owners stay organized, save time, and improve daily operations by handling essential tasks efficiently and professionally.

My strengths include email and calendar management, data entry, appointment scheduling, customer support, social media content management, and document preparation using Microsoft Office and Google Workspace. I am also skilled in Canva design, CRM tools, project management platforms, and online communication tools, allowing me to adapt to different business needs.

I am a fast learner, highly organised, and committed to delivering quality work with professionalism, confidentiality, and strong communication. My goal is to provide reliable support that helps businesses grow while maintaining smooth and efficient operations.

If you're looking for a dependable Virtual Assistant who can work independently, communicate clearly, and get tasks done on time, I’m ready to help.

I am a results-driven professional with solid experience in data analysis, payroll processing, order-to-cash operations, and sample coordination. Over the years, I have developed a strong understanding of handling large datasets, generating insightful reports, and supporting business decisions through accurate and timely analysis. My background as a payroll associate has equipped me with the skills to manage employee data, ensure timely salary disbursements, and maintain compliance with company and audit standards. In my role as an order-to-cash analyst, I handled end-to-end processes including order entry, invoicing, reconciliation, and customer follow-ups, all while ensuring accuracy and efficiency. I also have experience working as a sample coordinator, where I managed logistics, coordinated with suppliers and clients, and ensured timely sample deliveries—often working with high-profile accounts such as Nestlé. I am highly organized, detail-oriented, and able to communicate effectively with cross-functional teams. I take pride in being dependable, adaptable, and committed to delivering high-quality work in fast-paced and dynamic environments. I am currently seeking a long-term opportunity where I can contribute my expertise and grow with a forward-thinking team.

Hi,

I help business owners and teams stay organized by managing operations, administrative processes, reporting, and client communication.

Over the past 5+ years, I've worked in roles that required accuracy, organization, and strong attention to detail. My experience includes supporting a US healthcare account where I handled sensitive information, performed quality checks, audited data for accuracy, and ensured compliance with established processes.

I also worked as an Executive Assistant and Operations Manager for a talent management business, where I coordinated daily operations, managed client and talent communications, maintained reporting systems, and helped improve workflow efficiency.

Here are some ways I have supported previous teams:

• Conducted quality assurance reviews and data validation to reduce errors and improve accuracy

• Built reporting systems that allowed management to monitor productivity and operational performance

• Coordinated communication between clients, talents, and internal teams to ensure smooth day-to-day operations

• Managed administrative tasks, scheduling, documentation, and process tracking

• Maintained organized records and operational systems to support business growth

Tools and areas I am comfortable working with include:

• Google Workspace
• Microsoft Office
• Data Entry & Data Management
• Reporting & Documentation
• Email Management
• Administrative Support
• Executive Assistance
• Customer & Client Communication
• Operations Coordination

I take pride in being dependable, organized, and easy to work with. I learn new systems quickly, communicate clearly, and can work independently while maintaining high standards of accuracy.

If you're looking for someone who can help keep your operations organized and running smoothly, I'd love to be part of your team.

Experienced in Customer Support. Handling calls, email and chat. With basic experience in digital marketing mainly in creating content and articles sending it as a newsletter posting it to social media accounts. Generating leads via LinkedIn.

In my most recent role, I managed high-volume calls while ensuring that each customer’s needs were
addressed efficiently and accurately.I consistently documented interactions, maintained records, and
escalated complex issues when necessary, contributing to the smooth operation of the team. I have
learned the importance of attention to detail and following established protocols to maintain
high-quality service standards.
My previous experience also includes providing Tier 1 technicalsupport, troubleshooting basic account
and service issues, and assisting clients in understanding product features. In addition to my Tier 1
background, I also have Tier 11 experience, which has strengthened my ability to adapt and remain
flexible across various customer service concerns. This background has equipped me with
problem-solving skills and the ability to work collaboratively with colleagues to meet performance
goals. I take pride in being adaptable, quick to learn new processes, and focused on achieving positive
outcomes for both customers and the team.
Additionally, my education in Hospitality Management with a focus on Cruise Ship Management has
given me a strong foundation in service excellence, time management, and professionalism. It has
reinforced my commitment to providing a welcoming and efficient experience for anyone I interact
with, whether in person or over the phone.
I am eager to bring my dedication, work ethic, and customer-focused mindset to a new role where I can
continue to grow and contribute positively. I am confident that my combination of practical experience,
education, and interpersonal skills will make me a valuable member of any team. Thank you for
considering my application, and I look forward to the opportunity to contribute to a dynamic and
professional environment.

I am a dedicated professional with four years of experience in the BPO field. I've specialized in operations support, communication, and process optimization. I'm skilled a handling administrative tasks, coordinating teams, and delivering excellent service.

Hi there! I’m Precious Jel Villanueva, a Virtual Assistant with experience in vacation rental and short-term property management, supporting daily operations for multiple listings. My work involves guest communication, reservation and calendar management, coordinating with cleaners and maintenance teams, updating property listings, and maintaining accurate records and reports, and many others.

I am highly organized, detail-oriented, and comfortable working in a fast-paced environment where accuracy and timely communication are important. I regularly assist guests by providing information, handling inquiries, and ensuring smooth check-in and check-out processes. I also support administrative tasks such as data entry, invoice review for owner statements, and payment tracking. I use tools like Airbnb, VRBO, Stripe, Ring camera, Breezeway, Hostaway, and others.

I take pride in being reliable, proactive, and easy to work with. My goal is always to help property owners maintain smooth operations and provide a great experience for their guests.

Whether you need someone to take over daily management, streamline your systems, or support your growing STR business, I’m here to make everything easier for you.

What I Can Help You With:
• Guest Communication (pre-booking, during stay, post-checkout)
• Booking Management & Calendar Monitoring
• Listing Management (updates, optimization, accuracy checks)
• Airbnb/Hostaway automations & message template setup
• Cleaner Scheduling + Turnover Coordination
• Maintenance Task Management (Breezeway, Google Calendar, etc.)
• Refunds, Charges & Payment Processing (Stripe/Airbnb)
• Review Management & Maintaining 5-star Ratings
• Monitoring Ring Cameras for guest arrivals
• Monthly Statements & Owner Payout
• Tracking maintenance progress, turnovers, issues via spreadsheets
• Team Admin Tasks, Email Management, and Training Support
• Training new Virtual Assistants and assisting in onboarding processes
• Conducting interviews for new VA members and helping assess candidates

Why Clients Love Working With Me:
I’m consistent, dependable, detail-oriented, and I work with genuine care for your business. I don’t just “assist” — I manage proactively, trouble shoot/solve problems, and keep both guests and owners satisfied. My goal is to build long-term partnerships with hosts who want reliable, top-quality support.

Let’s Work Together!
If you're looking for a dedicated Vacation Rental Property Management Virtual Assistant who already handles the full operations of multiple vacation rentals — I’d love to support you.

Send me a message and let’s talk about how I can help make your hosting stress-free and efficient!

I help short-term rental businesses improve operations, guest experience, workflow organization, and daily accountability systems to ensure smooth operations and consistent 5-star guest experiences.

With 3–4 years of hands-on STR operations experience and 10+ years in hospitality leadership, I specialize in guest operations, case management, escalations, workflow coordination, operational follow-through, and systems-driven support across multiple properties.

I currently support operations for a portfolio of 200+ STR units as a Case Management & Quality Management Lead, focusing on:

• Guest support & escalations
• Workflow coordination & accountability tracking
• Dashboard monitoring & operational visibility
• Cleaner/vendor coordination
• Maintenance follow-up & operational support
• Review & reputation management
• Quality control & guest readiness checks
• SOPs, workflow structuring & process improvement

I also manage my own Airbnb property end-to-end, giving me direct experience with:
• Airbnb operations
• Guest communication
• Review management
• Booking/calendar management
• Guest recovery & service recovery
• Operational issue resolution

Systems & Tools:
• Airbnb, -----------, VRBO
• Hostfully, Guesty, Hostaway, Lodgify
• Revyoos
• ClickUp
• Turno / TurnoverBnB
• PriceLabs
• Slack, WhatsApp, Dialpad
• Google Workspace & operational dashboards

Hospitality Background:
Before transitioning into STR operations, I spent over 10 years in hospitality leadership, including Front Office Management experience in Thailand, handling guest relations, operational control, escalations, and high-pressure hotel operations.

What I Bring:
• Strong operational ownership mindset
• Guest-focused communication
• Workflow organization & accountability
• Systems-driven operational support
• Escalation handling & follow-through
• Proactive coordination & problem-solving
• Consistent focus on guest satisfaction and operational efficiency

If you need someone who can help organize operations, improve workflows, support your team, and ensure smoother daily STR operations — I’d be happy to support your business.
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Detail-oriented Virtual Assistant and Management Accounting Undergrad with experience in outbound calling, customer support, and admin management. Experienced in managing appointments, following up with clients, and ensuring efficient workflows. Strong English communication, fast learner, and highly adaptable to remote, fast-paced environments.