Hi, I’m Jay — a versatile and dedicated Virtual Assistant with 8+ years of experience helping businesses improve customer satisfaction, streamline operations, and achieve long-term growth.
I provide reliable support across customer service, virtual assistance, eCommerce management, sales, and property management.
My expertise includes:
Customer Service Representative
• Specialized in billing support, inbound and outbound sales, and telecommunications customer service
• Experienced handling accounts such as AT&T, T-Mobile, Microsoft, and Comcast
• Skilled in resolving customer concerns, increasing satisfaction, and supporting sales growth
Customer Service & Virtual Assistance
• Multi-channel customer support experience for eBay UK and Amazon UK
• Skilled in:
Inbound and outbound phone support (GoHighLevel, Skype)<8efe80624d780eba0c6493ec45140364
>Email management (Gmail)
eBay and Amazon messaging support
Live chat support (
Tawk.to)
eBay Virtual Assistant
• Experienced in eBay dropshipping operations and account management
• Skilled in:
Product research and market analysis
Product listing optimization
Order processing and management
• Tools: Terapeak, Zik Analytics, Skugrid, DSM Tool
Amazon Virtual Assistant
• Experienced in supporting Amazon sellers through:
Product research
Listing creation and optimization
Order management
• Familiar with sourcing products from US retailers including Best Buy, Walmart, and Bed Bath & Beyond
• Tools: Jungle Scout
Property Management
• Managed
Facebook Marketplace listings for rental and Airbnb properties
• Handled customer inquiries and provided accurate property information to potential clients
I am committed to delivering high-quality work, excellent customer service, and dependable support. I value long-term partnerships and strive to become a trusted asset that contributes to business stability and success.