AI Automation & Operations Specialist | 8+ Years Experience | Zapier, Make, n8n, GoHighLevel
I build automated systems that remove manual, repetitive work from your business operations — and I bring 8+ year
s of real operations management experience to every build, not just technical know-how.
For 4 years, I managed daily operations for a glazing solutions company — scheduling, CRM management, client and vendor communication, and team coordination. I saw firsthand where manual work slows businesses down, and that's exactly what I now fix through automation.
What I can do for you:
Build end-to-end automations in Zapier, Make, and n8n that connect the tools you already use
Set up and manage CRM automation in GoHighLevel or HubSpot — pipelines, follow-ups, data hygiene
Implement AI tools (ChatGPT, Claude) into your workflows for content, client communication, and internal processes
Document every system I build with SOPs and Loom walkthroughs, so your team can run it without me
Handle scheduling, client coordination, and day-to-day operational support
Certifications: Zapier Automation, Make (Integromat), GoHighLevel, Prompt Engineering (TaraAI), Email Marketing (HubSpot Academy), Shopify (Alison)
Previous experience includes retail department management (team of 50-70 staff) and relationship/client management in banking.
I work independently, communicate clearly, and deliver systems that are built to last — not just quick fixes. Portfolio and case studies available on request.