I am a Cum Laude graduate with hands-on experience in virtual assistance, specializing in product research, where I developed strong analytical, organizational, and data-management skills. In addition to my professional experience, I was an active student leader, holding key leadership roles that strengthened my abilities in communication, teamwork, problem-solving, and time management. Through balancing academic excellence, leadership responsibilities, and practical work experience, I have cultivated a strong work ethic, adaptability, and a results-driven mindset. I am eager to apply my skills, attention to detail, and commitment to excellence in a dynamic professional environment.

Hi! I’m Cathy, an Amazon Marketplace Operations Specialist and E-Commerce Operations & Customer Support professional with extensive experience supporting online brands across Amazon Seller Central and other e-commerce platforms. I help businesses improve efficiency, maintain account health, and scale operations through strong catalog management, inventory coordination, and customer-focused support.

My expertise includes Amazon Seller Central management, listing optimization, inventory forecasting and replenishment planning, stock level analysis, FBA inventory management, account health monitoring, case resolution, and SOP creation. I also have experience in team training, onboarding support, and process documentation to help build more organized and scalable operations.

I have supported a variety of product categories including Beauty & Personal Care, Home & Kitchen, Toys & Games, Mobile Phone Accessories, Camera Accessories, and other consumer goods. I am highly experienced in Microsoft Excel for inventory tracking, sales reporting, forecasting, KPI monitoring, and operational analysis using formulas, pivot tables, filters, and large datasets.

One of my key strengths is problem-solving in Amazon operations, including resolving listing issues, suppressions, and account-related concerns through careful audits, escalation management, and consistent communication with Amazon Support. I am committed to maintaining smooth operations and ensuring a strong customer experience while supporting business growth.

I enjoy working in fast-paced environments where accuracy, organization, and continuous improvement matter. My goal is always to help brands stay efficient, profitable, and well-structured through reliable operational support.

E-commerce Specialist & Virtual Assistant | eAbay Expert


Hello! I am a dedicated E-commerce Specialist with hands-on experience managing and growing online stores, specifically focusing on the eAbay platform. I specialize in streamlining backend operations, optimizing product visibility, and ensuring a seamless shopping experience for customers. From product listing and inventory tracking to order fulfillment and customer inquiries, I handle the daily operations so you can focus on scaling your brand. Let’s work together to boost your store's efficiency and revenue.

Hi! I'm Ana. With 6 years of experience in the e-commerce industry, I have honed my expertise as both an Amazon Listing Specialist and an Amazon PPC Specialist. My skill set includes creating and optimizing product listings on Amazon, as well as managing and optimizing PPC campaigns to drive traffic and boost conversion rates. I am well-versed in utilizing tools such as Helium10 for keyword research and employ data-driven strategies to achieve campaign goals.

Responsibilities as an Amazon Listing Specialist:
• Create product listings on Amazon.
• Identify and resolve root causes of listing problems to maintain accuracy and visibility.
• Submit tickets to seller support for listing-related issues.
• Optimize product detail pages and introduce variations to enhance traffic and conversion rates.
• Design and implement Amazon Enhance Brand Content (EBC) to improve product presentation.

Responsibilities as an Amazon PPC Specialist:
• Analyze and structure campaigns in accordance with the ad manager’s goal.
• Manage PPC campaigns on Amazon including Sponsored Products, Sponsored Brands, and Sponsored Display.
• Adjust bids strategically to improve campaign efficiency and performance.
• Optimize campaign budgets to prevent excessive or insufficient spending.
• Utilize negative keywords and pause targeting to minimize unnecessary ad spend.
• Conduct thorough keyword research using tools like Helium10 and search query performance reports to identify optimal targeting options for campaigns.
• Harvest successful keywords from auto campaigns into relevant manual campaigns.
• Track and audit KPIs to evaluate campaign success and identify areas for improvement.
• Regularly track the organic ranking of keywords to monitor visibility and performance.
• Create Excel tools with various formulas to automate results and enhance daily workflow efficiency.

I have over nine years of remote experience as an E-Commerce and Virtual Assistant, supporting brands across multiple marketplaces including Amazon, Shopify, Walmart, Etsy, eBay, BigCommerce, WooCommerce, and TikTok Shop. My primary expertise is in catalog management, covering listing creation, optimization, variation setup, bulk updates, and resolving both listing-level and account-level issues to ensure accuracy, compliance, and strong marketplace performance. In addition, I have experience with full account operations such as customer service, inventory and shipment management, reporting, and performance monitoring, as well as improving internal processes by creating SOPs and streamlining workflows to support efficient and scalable e-commerce operations.

I am a dedicated virtual assistant on a mission to provide exceptional support to businesses and individuals seeking to enhance their online presence and increase sales. With extensive experience in various virtual assistant roles, including Amazon product research, social media management, Shopify assistance, and general virtual support, I have honed my skills and acquired the knowledge necessary to excel in the dynamic online business world. My unwavering commitment to attention to detail ensures that every task I undertake is completed to the highest standards.What sets me apart is my passion for delivering excellence. Whether it involves conducting thorough market research to identify new product ideas, creating captivating social media content that engages audiences and drives traffic, or managing the day-to-day operations of a Shopify store, I always strive to surpass expectations. Effective communication is at the core of my approach, as I work closely with my clients to gain a deep understanding of their needs and goals. This enables me to develop tailored solutions that cater to their specific online requirements, such as website creation and social media account management.Above all, my primary goal is to help my clients succeed in the online world. Leveraging my skills and experience as a virtual assistant, I am dedicated to supporting them in achieving their objectives and taking their businesses to new heights. Whether you are an established business looking to expand your online presence or an individual entrepreneur embarking on a new venture, you can rely on me to deliver reliable and effective virtual support. I place a strong emphasis on exceptional customer service and results-driven solutions, ensuring that you receive the assistance you need to thrive in the digital landscape.

Dedicated and detail-oriented Virtual Assistant with experience in e-commerce product sourcing, lead generation, product matching, and data management. Skilled in using tools such as Tactical Arbitrage and 3P Mercury to identify profitable product opportunities, perform manual product matching, and maintain accurate product data. Experienced in sourcing leads from multiple platforms, analyzing product information, and ensuring data accuracy through thorough research and verification.

Known for being reliable, organized, and a quick learner with a strong work ethic. Able to work independently, manage multiple tasks efficiently, and consistently meet deadlines while maintaining high-quality results. Committed to helping businesses streamline operations, improve productivity, and achieve their goals through dependable virtual support.

Skills:
• Product Sourcing & Online Arbitrage
• Tactical Arbitrage
• 3P Mercury
• Manual Product Matching
• Lead Generation & Research
• Data Entry & Data Management
• Microsoft Excel & Google Sheets
• Internet Research
• Attention to Detail
• Time Management
• Communication Skills
• Problem Solving

I support business owners by keeping their books accurate and their taxes prepared on time. I specialize in organizing financial records, tracking income and expenses, and helping clients stay compliant while making smarter financial decisions. I am also a Social Media Manager with experience in content scheduling, engagement management, and account optimization. I help brands grow their online presence through consistent posting, audience interaction, and data-driven strategies.

Struggling With Any of These?

• Messy product pages
• Incorrect variations or SKUs
• Poor SEO visibility
• Inconsistent images & formatting
• Slow product uploads
• Disorganized catalogs

I turn those problems into clean, optimised, and scalable product listings that save you time and reduce errors.

Ready to take your e-commerce operations off your hands and boost sales, organisation, and efficiency?

Hey there! I’m Jessalyn – your go-to ecommerce virtual assistant with a laser focus on product listings, SEO optimisation, backend admin support, store management and smooth workflow management that saves you HOURS every day.

What I Do Best (eCommerce-Focused)

I help online store owners launch, optimise, and maintain high-quality product listings across multiple platforms:

• Shopify Product Listing & Optimization
• Image Editing (Canva / Photoshop / Photoroom / Higgsfield)
• Creating Virtual models using Higgsfield
• Amazon Seller Central (Listings, SEO, Variations)
• WooCommerce Product Upload & Management
• eBay & Etsy Listings
• Dropshipping & Non-Dropshipping Stores
• Manual & Bulk Product Uploads
• SEO Titles, Descriptions & Backend Keywords
• SKU & EAN Creation (MyGS1)
• Product Mapping & Inventory (Despatch Cloud)

I don’t just upload — I check details, fix errors, optimise structure, and make sure listings are accurate and customer-ready.

How I Add Value

• SEO-optimized product titles & descriptions
• Clean, structured variations & attributes
• Optimized images (size, clarity, consistency)
• Accurate pricing, tags, categories & metadata
• High attention to detail (no guessing specs)
• Reliable, fast, and easy to work with

Result: Better visibility, better organisation, and listings that actually convert.

Admin & Backend Support

Alongside product listings, I also handle:

• Data entry & spreadsheet management
• Product audits & cleanup
• Image organization
• Catalog updates & bulk edits
• Google Sheets / Drive organization

I help keep your backend organized, accurate, and stress-free.

Tools & Platforms I Use Daily

• Shopify
• WooCommerce
• Amazon Seller Central
• eBay / Etsy
• Helium 10
• Canva / Photoshop / Photoroom
• Google Workspace (Sheets, Docs, Drive)
• Microsoft Excel
• AutoDS
• Poky

Why Clients Hire Me

• Detail-oriented
• Easy to communicate with
• Follows instructions & SOPs
• Reliable for long-term work
• Quick learner for new tools

Ready to take product listings off your plate? Send me a message today!

Amazon PPC Specialist | Full-Funnel FBA Advertising | Campaign Structuring, ACOS Optimization, Keyword Scaling & ROAS Growth

Reliable Administrative and Shopify Virtual Assitant/ GoHighLevel Specializing (upskilling) Are you looking for dependable virtual Assistant who can handle your store or business, support your team, and grow with your business? Im here to help you.

I specializing in administrative support and Shopify store management with hands-on experience in

Shopify Store Management

Uploading and organizing products, theme customization to match your brand, writing products description and creating graphics in Canva. Providing friendly, reponsive customer support for your team.

GoHighLevel (GHL) - currently upskilling

Setting up sales funnels from scratch or using template inside GHL
Domain setup and third party intergrations
Calendar and appointment booking configuration
Managing contacts and including bulk uploads
Building pipeline
Setting up email intergrations and automations.

Tools that Im comfortable using;

Slack, Canva,Trello, Asana,Google workspace, Microsoft teams,Loom,Zoom, Gohigh Level,Shopify,

Why work with me?

Im organized, detail oriented and proactive. I communicate clearly follow through on tasks and treat every project like my own business. Im also continuing upskilling.so i can bring more value to your team overtime.If you need someone who's realible, easy to work with,and genuinely invested in helping your business run smoothly. Lets Talk.

Amazon Account Manager | E-commerce Operations Specialist

I am an experienced Amazon Account Manager with a strong background in overseeing Seller Central operations across multiple marketplaces. My focus is on helping brands improve their Amazon performance through optimized listings, accurate inventory tracking, and strategic data analysis.

With a career built around e-commerce operations, I bring hands-on experience in managing end-to-end account workflows—from listing creation and flat file uploads to case management, order fulfillment, and performance tracking. I’ve also worked closely with logistics teams and 3PLs to ensure accurate inventory levels, timely replenishment, and smooth coordination between supply and demand.

I’m highly organized, dependable, and results-oriented, with a strong understanding of Amazon's policies and tools. I take pride in maintaining clear communication, meeting deadlines, and aligning my work with business goals.

If you're looking for someone who can take ownership of your Amazon store and support your long-term growth, I’d be happy to contribute my skills to your team.

Amazon Store Manager | SEO & PPC Specialist | Alibaba Sourcing Expert | eCommerce Operations Manager

I’m an experienced Amazon Store Manager and eCommerce Strategist with over 6 years of proven success in brand management, product sourcing, SEO, and PPC campaign optimization. I help brands scale profitably and sustainably by combining data-driven strategies, efficient supply chain execution, and conversion-focused marketing.

My expertise spans the entire eCommerce lifecycle — from Alibaba sourcing and product development to Amazon FBA delivery, SEO optimization, and PPC management — enabling brands to grow smarter, faster, and more efficiently.

Core Expertise
Amazon Brand & Store Management
Launched and managed multiple Private Label brands from concept to market (US & UAE).
Built optimized listings, A+ Content, and backend SEO strategies to increase organic visibility and conversion rates.
Managed Amazon PPC campaigns with a focus on scaling revenue while reducing ACoS.
Conducted in-depth keyword research using Helium 10, Jungle Scout, and Keyword Tool Dominator.
Oversaw inventory management, account health, and policy compliance across marketplaces.
Applied advanced keyword indexing and backend optimization techniques to boost ranking and performance.

Alibaba Supplier Sourcing & Negotiation
4+ years of experience sourcing directly from verified Alibaba manufacturers (not trading agents).

Successfully sourced and completed 100+ product transactions now selling on Amazon across various categories.
Expert in MOQ analysis, trade term optimization, and supplier negotiation for cost-effective scaling.

Developed a supplier vetting SOP — reviewing licenses, capacity, and transaction records for risk reduction.
Coordinated samples, QC inspections, and freight logistics for FBA shipments.
Experienced in freight coordination, customs documentation, and international compliance.

Multi-Platform eCommerce Management
Built and managed ----------- and Facebook Marketplace stores from the ground up.
Created and optimized ad creatives, videos, and product visuals for social media campaigns.

Managed Facebook Ads for high ----------- and conversion-focused performance.
Led end-to-end customer service, fulfillment, and analytics optimization for sustained growth.
Professional Experience
Purchasing & Sourcing Specialist (Amazon Private Label)

2021 – 2025
Oversaw end-to-end procurement operations from Alibaba sourcing to FBA fulfillment (US & UAE).

Negotiated supplier contracts, tracked performance, and implemented landed cost models for maximum profit margins.
Supervised samples, PO management, replenishment, and logistics coordination ensuring OTIF delivery.

Maintained alignment between FBA inventory and 3PL warehouses to prevent stockouts and overstocking.
Collaborated with product and logistics teams to synchronize demand forecasting and procurement cycles.

Utilized ERP systems (SAP, Oracle) to improve sourcing visibility, tracking, and operational efficiency.

Key Skills
Amazon FBA Management · Product Sourcing · Alibaba Negotiation · SEO Optimization · PPC Campaigns · Keyword Research · A+ Content Creation · Product Listing Optimization · Freight & Logistics Management · Account Health Monitoring · Inventory Planning · Supply Chain & Procurement · Landed Cost Analysis · Supplier Vetting & Negotiation · Data Analytics · Product Research & Development · ERP (SAP, Oracle) · Microsoft Excel · Facebook Ads · eCommerce Store Management

I help U.S.-based companies build accurate, high-quality lead lists and maintain clean, reliable CRM data that sales teams can actually use.

I have 4+ years of experience in lead research, prospect identification, and sales data management, supporting companies in SaaS, HR, wellness, industrial, and eCommerce industries. I specialize in tools like ZoomInfo, Apollo, LinkedIn Sales Navigator, HubSpot, Salesforce, and ClaritySoft.

-What I Can Support You With:

•B2B lead research and prospect identification
•Identifying and verifying decision-makers (HR, Marketing, Operations, Executives)
•Lead enrichment using ZoomInfo, Apollo, Seamless, and LinkedIn Sales Navigator
•CRM data entry, cleanup, tagging, and validation
•Sales pipeline organization in HubSpot, Salesforce, Zoho CRM, and ClaritySoft
•List building based on ICP and targeting criteria

-Tools & Platforms:

•ZoomInfo | Apollo | Seamless.ai | LinkedIn Sales Navigator | Clay
•HubSpot | Salesforce | Zoho CRM | ClaritySoft
•Google Sheets & Excel | Asana | Trello

-Relevant Experience Highlights:

•Supported U.S.-based SaaS, HR, wellness, and enterprise companies
•Researched and qualified leads for mid-market and enterprise organizations ($1B+ revenue)
•Maintained CRM accuracy and data integrity for sales teams
•Organized lead data to support outbound and pipeline growth

I’m looking for a long-term, full-time role focused on lead research, CRM management, and sales support. I’m not an appointment setter or cold caller, but I ensure sales teams work with clean, actionable data.

Amazon FBA Virtual Assistant specializing in product research, supplier sourcing, and listing optimization. Experienced using Helium 10 for product validation, keyword research, and competitor analysis. Proficient in Google Workspace, Excel, Canva, ChatGPT, Claude, and Gemini for research and workflow efficiency. Detail-oriented, organized, and committed to helping Amazon sellers make data-driven decisions and grow their businesses.