I am a General Virtual Assistant experienced in generating worth of sales of companies by easing operational efficiency and reducing retraining costs.
Equipped with necessary skills such as:
Networking
Negotiation
Sales
Relationship Building
Business Development
Lead Generation
Marketing
Maximizing Sales
Microsoft Office
Forecasting
Customer Service
Account Management
Communication
Crm
Shopify
Web Design
Graphics Design
Social Media Management

Hi, I’m Terence — a results-driven freelancer with 13+ years of experience across sales, real estate property management, e-commerce, traffic management, and affiliate marketing. I specialize in helping businesses and entrepreneurs grow, scale, and manage operations efficiently across multiple industries.

Here’s a detailed overview of my qualifications, skills, and experience:
Core Skills & Expertise

Real Estate & Property Management (3+ Years)
I am a results-driven Remote Property Manager with hands-on experience managing 30–50 rental units across San Jose, Alameda, and Santa Clara. I specialize in keeping rental operations organized, profitable, and stress-free for U.S. property owners.

With 2+ years of daily experience using Buildium, I confidently handle the full property management cycle—from tenant onboarding and rent collection to leasing coordination, tenant communication, and eviction process support. I am highly organized, detail-oriented, and comfortable managing multiple properties at once while maintaining professional and clear communication with tenants.

I understand U.S. property management standards, fair housing practices, and the importance of accurate records, timely follow-ups, and consistent reporting. Property owners trust me because I treat their business like my own.

Beyond property management, I also bring marketing and tech skills that help increase occupancy and efficiency—making me a long-term asset, not just a VA.

WHY CLIENTS HIRE ME

Proven experience managing multi-unit residential properties
Strong knowledge of Buildium /Appfolio/Renter direct/Tenant Cloud and property management workflows
Excellent English communication (phone, email, tenant support)
Reliable, detail-oriented, and process-driven
Able to work independently with minimal supervision
Available full-time (8 AM – 5 PM PST)

CORE PROPERTY MANAGEMENT SKILLS

Buildium (Tenant onboarding, ledgers, rent tracking, reports)
Tenant relations & communication
Leasing coordination & application processing
Rent collection monitoring & follow-ups
Eviction process assistance
Maintenance request coordination
Digital file & document management
Affordable housing lead generation
Daily / weekly reporting to owners
CRM & task management (Airtable, Trello)

BONUS SKILLS (ADDED VALUE)Facebook Ads (lead generation & basic campaign setup)
Video Editing (property listings, short promotional videos)
Basic graphic content for marketing
Online research & data entry
Social media support for property listings

WHAT YOU CAN EXPECT FRO-----------
Professional tenant handling
Accurate records & organized systems
Clear communication and accountability
Long-term commitment and growth mindset

If you’re looking for a dependable property manager who understands both operations and marketing, I’m Here to help you to grow your assets and We both Success together.

Detail-oriented Administrative/IT Support and Operations Specialist with hands-on experience providing Level 1 and Level 2 technical support in both government and U.S.-based remote environments. Background includes supporting users across Microsoft 365, Windows environments, account access, application setup, and basic networking, combined with strong documentation, compliance accuracy, and customer-focused communication. Known for a structured, proactive work style, precise troubleshooting, and reliable follow-through in fast-paced, ticket-driven support environments.

A. Core Competencies & Relevant Experience
1. IT Support & Technical Troubleshooting

-Provided Level 1 technical support including password resets, account access issues, Office 365 troubleshooting, and application reinstallation
-Diagnosed and resolved hardware, software, email, and connectivity issues for on-site and remote users
-Assisted with basic network troubleshooting (LAN/Wi-Fi connectivity, VPN access, router/switch verification)Installed, configured, and updated applications and user devices to ensure operational readiness
-Escalated complex issues following established procedures while maintaining clear documentation

2. Ticketing, Documentation & Knowledge Management
-Managed and tracked support requests, ensuring timely resolution and SLA adherence
-Documented i-----------, resolutions, configurations, and procedures to support knowledge base accuracy
-Maintained structured logs, asset records, and system documentation to improve repeat issue resolution

3. Account Management, Access & Compliance
-Assisted with user account setup, permissions, and access control across systems and platform
-Conducted audits and data verification to ensure accuracy, confidentiality, and compliance
-Coordinated with internal teams and third-party providers to resolve access, system, and workflow issues

4. Customer-Focused Support & Communication
-Delivered clear, professional, and empathetic support to users in technical and non-technical roles
-Provided step-by-step guidance to resolve issues and restore system functionality
-Supported U.S.-based clients and distributed teams through email, chat, VOIP, and video platform
-Maintained a customer-first mindset while multitasking across tools and requests

5. Operations & Scheduling Support (Technical Context)
-Supported scheduling systems and operational workflows tied to system access and service readiness
-Ensured accuracy of user, device, and system data to prevent downstream technical issues
-Coordinated with technicians, service providers, and stakeholders to support smooth operations

B. Tools & Technologies (Aligned to IT Support Role)
1. Operating Systems & Productivity
-Windows OS, Microsoft 365 (Outlook, Word, Excel, PowerPoint)
-Google Workspace (Docs, Sheets, Drive, Gmail)

2. IT Support & Systems-Office 365 Admin (user setup, password resets, app troubleshooting)
-Basic networking concepts (LAN/Wi-Fi, VPN, TCP/IP fundamentals)
-OneDrive & cloud-based file management

3. Ticketing, CRM & Workflow Tools
-Zendesk, Salesforce (basic), HubSpot, Odoo
-Trello, -----------, QuickBase

4. Communication & Remote Support
-Microsoft Teams, Slack, Zoom, Google Meet
-VOIP-based customer support tools

5. Documentation & Reporting-Excel & Google Sheets (tracking, validation, reporting)
-PDF tools (Adobe Acrobat, Nitro)
-Knowledge base and SOP documentation

Why I’m a Strong Fit for This Role
I bring a balanced combination of technical support capability and operational discipline. My experience supporting users in structured government environments and U.S.-based remote operations has strengthened my troubleshooting, documentation, and customer service skills. I work independently, adapt quickly to new systems, and consistently deliver accurate, reliable support that keeps users productive and satisfied.

Hello there! I'm ----------- -----------, a dedicated and results-driven Network Engineer with a passion for designing and optimizing robust, secure, and high-performance networks. With a proven track record in the IT industry, I thrive on creating innovative solutions that enhance connectivity and streamline operations. Key Skills: Network Design: Expert in architecting scalable and efficient network infrastructures tailored to organizational needs. Routing and Switching: Proficient in configuring and maintaining routers and switches for seamless data transmission. Security: Adept at implementing and managing network security measures to safeguard against cyber threats. Troubleshooting: Skilled in quickly identifying and resolving network issues to minimize downtime. Collaboration: Effective communicator, collaborating with cross-functional teams to achieve project goals.

Technical Proficiency:
Cisco Technologies (CCNA, CCNP)
LAN/WAN Administration
Firewalls and VPNs (FortiGate, Cisco Firepower, Juniper)
Network Monitoring and Optimization
Cloud Networking ( Azure, Office 365) Email and Endpoint security
Server Administrator (Microsoft AD, Ubuntu Linux)

Professional Experience:
Network System Engineer
Celton Manx Limited
April 2022 – January 2024
Douglas, Isle of Man

Work Content:
• Manage and Implement Network Firewall (Fortigate & Juniper) • Monitor Network Security using FortiAnalyzer (FortiSOC) • Manage Endpoint security (Sentinel One) • Manage and Implement L2 and L3 Network Devices
• Manage Microsoft 365 Administrator • Manage Azure networking
• Monitor Performance and ensure system availability and reliability
• Provides first level of support in production environment • Manage and Monitor all Installed Infrastructure
• Implementation of Network devices (Firewall, Switch, Router & F5)

Network System Engineer
Runningman Corp.
May 2018 – April 2022
Makati City, Philippines

Work Content:
• Manage Network Firewall (Fortigate & Juniper) • Monitor Network Security using FortiAnalyzer (FortiSOC) • Manage Endpoint security (Sentinel One) • Manage all L2 and L3 Network Devices
• Monitor Performance and ensure system availability and reliability
• Provides first level of support in production environment • Manage and Monitor all Installed Infrastructure
• Implementation of Network devices (Firewall, Switch, Router & F5)

Technical Support Engineer
Microdata System and Management Inc. July 2016 – May 2018
199 CM Recto St. San Juan City

Project Involvement:
• DOST National WIFI • DOH WIFI • Mactan-Cebu International Airport (Implementation of Network and Security)
• Philippine Security Room (Implementation of Network)
• DFA (Implementation of Anti-Malware Protection for Endpoint
Handled Devices: ? Cisco Router (ISR 900, ISR 4000, ASR 900) ? Cisco Switch ( 2960, 3850, ISR 891) ? Core Switch ( Catalyst 6807) ? Firewall ( Cisco FTD, Fortigate 1200D, Cisco Meraki) ? Load Balancer (Fortinet Load Balancer) ? Access Point (Meraki AP) ? Endpoint Protection ( Cisco AMP)
Work Content: • Performing analysis of network security needs and contributes to design,
integration, and installation of hardware and software. • Analyzing, troubleshooting and correcting network problems remotely and on- site. • Follow network architecture and network deployment standards, following
compliance requirements and industry best practices. • Interface with Client Architects, Network Engineers, Pre-Sales, Project Managers
and Client Partners to provide excellent engineering and architecture services
throughout the customer service lifecycle. • Collaborate with Backbone, Infrastructure, and Security Engineering to ensure
their standards are upheld on devices. • Implement & Support dedicated & multi-tenant customer environments.

Education:
Bachelor of Science in Electronics and Communication Engineering

Achievements:
Comptia Security+
CCNP Routing & Switching (Cisco Certified Network Professional) CCNA Security (Cisco Certified Network Associate Security)
CCNA (Cisco Certified Network Associate)
Project Involvement:
• DOST National WIFI • DOH WIFI • Mactan-Cebu International Airport (Implementation of Network and Security)
• Philippine Security Room (Implementation of Network)
• DFA (Implementation of Anti-Malware Protection for Endpoint

Let's Connect!
I'm always open to networking, collaboration, and discussing exciting opportunities. Feel free to reach out to me at ----------- or connect with me on www.-----------/in/------------------------163b6a135Looking forward to connecting with fellow professionals and contributing my skills to innovative projects!

Experienced professional adept at managing schedules, budgets, and creative projects. With 2 years as a Web Manager, 3 years in financial handling, and prior roles in flower shop management and video editing, I bring a robust skill set. My entrepreneurial journey in custom printing further underscores my versatile leadership and operational capabilities.

Hi, my name is Yvonne Louisse Mandigma. I am a Certified Industrial Engineer and a Certified Lean Six Sigma Yellow Belt. I am a reliable and tech-savvy remote professional with expertise in traffic services such as handling station accounts, virtual assistance, graphic design and sales coordination. I am detail-oriented, adaptable, and committed to delivering what the client needs.


I also offer these services:
-Traffic Management
-Scheduling Assistance
-Graphic Design
-Data Entry
-Social Media Management
-Tiktok, Instagram Reels, Pinterest Pins
-Microsoft Office Applications
-Google Apps
-Web Research
-File Conversion
-Photo and Video Editing
-Admin Support

To obtain a challenging job where I can contribute the expertise gained from school in a progressive and fast growing -----------velop further my skills and potentials for continuous career growth in achieving excellence and discover my purpose in life.

Dedicated IT Professional with over 10 years of experience in the IT industry. Knowledgeable IT tea-----------mber with background setting up, maintaining and repairing user stations and network operations. Works well independently on diverse support projects and kept impeccable records. Expert troubleshooter and critical thinker with great problem-solving abilities. Proactive and excited to partner with like-minded individuals to achieve goals.

A highly skilled and dynamic Network Specialist with 9 years of experience managing and overseeing optimal network services for enterprise organizations. Proven expertise in enterprise network design, deployment, and L1-L3 incident management across various hardware platforms, including Cisco, Silver Peak, and Riverbed. Equipped with CCNA, CCNP (ENCOR, ENARSI), and Aruba SD-WAN certifications, alongside a strong foundation in firewall management using WatchGuard and Fortigate. Adept at team leadership, mentoring junior engineers, and translating complex technical concepts for stakeholders to ensure seamless business operations

MANAGER | MAL Agency
October 2021 - March 2024
* Oversee agents/chatters performance, do coaching, training, meetings, QA inside their inbox
* Create ideas for the content creators
* Hire competitive applicants, assess their tests and fix daily reports
* Assure the quality of each chatter's performance* Create efficient workforce system
* Prepare payroll report
* Meeting with clients and staffs

ACCOUNT SUPERVISOR | Billboard Text, Inc.
January 2007 - February 2022
eMusic, eStories and eMusiclive
(Tri Play)
* Answers queries with the most efficient solutions for
members via live chat and email
* Assists customers with their account
* Uber t ester for application development
* Coordinates with and updates client with current tickets

CONCIERGE SUPPORT AGENT | Billboard Text, Inc.
December 2020 - January 2021
Billboard Text, Inc.
* Connects customers with companies they request to be
connected with
* Closes calls for customers and customer support

TEAM LEADER| Infinite Binance
March 2022 - July 2022
*Talks with clients
*Train other staffs
*Oversee operations for the specific account
*Meets daily sales quota and beyond
*Does coaching for the team
*Formulates efficient solution for the account
*Coordinates with the clients/creators directly
PROJECT MANAGER | iTworks Global Solutions
July 2021 - December 2021
* Monitors linguists for the given tasks
* Distributes segments to translate to linguists
* Distributes , creates and checks trial segments from
applicants
* Assist with head hunting applicants for the account
* Arranges compensation data for employees
* Coordinates with client to attain client's needs
* QA task

ENGLISH ONLINE TUTOR | Rarejob
January 2021 - August 2021
* Helps Japanese students learn English as a second
language
* Assess students with their level of knowledge
Team Leader/Manager (OF Account)
*Oversees team tasks
*Chats with customers and build rapport
*Sell content
ESL TEACHER | Jason.CS
April 2018 - June 2018
* Helps Japanese students learn English as a second
language
* Summarize the whole lesson for the day

A skilled young professional with expertise in programming, web development, and graphic design. Proficient in languages like Java, Python and PHP. My web development skills include front-end (HTML, CSS, JavaScript) and back-end (PHP, MySQL) technologies. As a graphic designer, I create visually appealing designs using Adobe Creative Suite. A willing to learn individual who has ability to adopt, and I aim to be known as a dedicated and reliable worker.

As a skilled network engineer, I possess a solid foundation
in managing diverse

networking platforms and technologies. My expertise
lies in conducting thorough

analysis, implementing, optimizing, and
troubleshooting of LAN/WAN systems.

With a demonstrated ability to handle an
independent site of a company, I have a

proven track record of resolving both new and
persistent issues over the past

decade.


My experience spans across several industries,
including Contact Center/BPO, ISP,

Telecommunications, and Healthcare. Over the years,
I have progressed from a

field site engineer to a data and voice network
consultant, overseeing a range of

responsibilities. I have also led various projects,
such as site builds and enterprise

network deployment, to standardize infrastructure
and technologies.


In addition to my extensive experience, I have also
served as a teaching assistant,

guiding students in obtaining their CCNA and CCNP
certifications through real-

world scenarios and best practices.

10 years freelancer with experienced in Network, servers, work station and virtual machines. Other skill and experienced that I have are Administrative Support such as email and calendar management, digital marketing, bookkeeping, accounting, account receivable and payable, SEO and Etc. I am tech savvy, good at research, bookkeeping and data collection. I am also familiar with CRMs and tools used by companies.

Experienced IT professional with a strong background in network infrastructure deployment and administration. I also have several years of work experience in technical support project implementation in the BPO industry. Furthermore, I was able to supervise a group of IT associates, provided infra acquisition advice and cost-effective methodologies to most of my managers and directors. I specialize in Networks Systems - Routing, switching, and security and have a wide knowledge in datacenter technologies.

I am a Social Media Assistant with experience as a TikTok Affiliate, creating and editing short-form content for TikTok. I can edit videos using CapCut and Canva, follow trends, add captions and music, and support daily posting and engagement.
As a 4th-year Nursing student, I am organized, detail-oriented, and able to manage time well. I am reliable, easy to train, and committed to delivering quality social media support.

"Fueling digital success with a passion for growth! Crafting strategic campaigns, boosting online presence, and maximizing ROI are my specialties. Let's skyrocket your brand's impact in the dynamic world of digital marketing!"
.

Junior Cloud Engineer with strong expertise in Azure administration, automation, and scripting. Your skills include:

Cloud Infrastructure Management: Proficient in managing Azure App Services, VMs, Databases, Elastic Pools, and Traffic Manager, ensuring stability and availability.

I----------- & Operations Handling: Skilled in performing traffic switching, restarts during outages, site migrations, and infrastructure investigations. You also handle P2 i----------- response efficiently with custom monitoring scripts.

Automation & Scripting: Extensive experience using PowerShell to automate tasks such as RBAC management, database backups, disk backups, VM backup status checks, IP whitelisting, and certificate/secret monitoring. You also integrate REST API into some of your automation scripts.

Tool Development: Currently developing a C#-based internal automation tool to consolidate your team’s scripts into a centralized solution.

Innovation & Knowledge Sharing: Lead the Innovation Lab, where you create and present automation solutions for your team and higher management.

Certifications: Holder of AZ-104 (Microsoft Azure Administrator Associate) and currently preparing for AZ-305 and AZ-700.

Problem-Solving & Efficiency: Known for quickly building solutions that reduce manual effort, such as monitoring scripts that improve response time during i-----------.

Greetings! I embarked on my IT journey in October 2021, and I'm currently continuing my career at the same company. To date, I remain the sole IT professional within the organization. During my tenure, I've been actively involved in initiating and overseeing various tasks and projects for the company. This includes the development of systems using no-code platforms such as Notion, Zapier, Airtable, Twilio, and ----------- .
Additionally, I took the initiative to set up both Wi-Fi and CCTV systems, gaining valuable hands-on experience in basic networking principles. As we have now transitioned to full operational status, I have assumed the responsibility of ensuring the smooth operation of essential components, including internet connectivity, CCTV systems, hotel management systems, and various resort equipment. My primary goal is to ensure that these systems and equipment are consistently operating at peak performance, providing the best possible service to our organization.

Technical expert, Multimedia Background, Heavy experience with Data entry, and customer service.

Has a good working knowledge of Azure Cloud Computing, SCCM, Citrix, VMWare, Nutanix, Active Directory, System and Network Configuration Administration

Knowledge on OS : Old and latest Windows OS version 2011
MS Products version 2003 to latest 2016, Excel, Word, MS Teams
Powerpoint, OneNote, Outlook365, OWA, OneDrive, Sharepoint; ServiceNow, VMware Vsphere Client, Hyper-V, Citrix Cloud, Remote Assistance Tools (MRC, Remote Control Viewer, Dameware, Ultra VNC, MSRA), AZURE – cloud computing platform and services, Microsoft Registry editor, Powershell, MMC.

Virtual Desktop Infrastructure Engineer (August 8, 2022 - Present)
- Work as primary to 3rd level support for Virtual Desktops related concerns
- Build, set-up and configure Virtual Desktops
- Troubleshoot and remediate VDI HDD, VDA, SCCM, CU and OS, Network issues and other related issues
- Reset and Optimize FSLogix Profile
- Assist in root cause analysis, and act as liaison to different teams

- SENIOR SERVICE DESK ANALYST (September 2018 - August 2022)
Primarily works as Quality Analyst who audits and evaluates
Service Desk Analysts’ call, ticket and chat quality.
Conducts one-on-one coaching and mentoring to provide feedback (following the STAR and STAR-AR Approach) and improvement plans
Handles meeting and huddles to discuss on process updates, quality category updates, performance standing
Acts as POC or go to person when manager is not around
Manages call, chat and portal queue to ensure enough staff can cover the business needs
Reports updates, performance progress to Leads
Attends improvement plans and meetings with Leads

IT SERVICE DESK ANALYST (August 2015 - September 2018)
First point of contact, responsible for documenting all
requests/i----------- and provide efficient support for all issues relating to
servers, desktops, laptops and peripherals.
Provides technical support through phone, email or chat promptly and effectively
Diagnoses and resolving wide range of technical issues, take
ownership and seeing it through closure
Escalates concerns and issues where necessary to higher level support
Investigating and implementing ways to reduce calls (e.g. for Major issues, set up IVR)
Provides configuration support client desktop and networking
environment, Manages and configure citrix profile, outlook profile
Maps network folders, printers, shared drives
Monitors blocked emails
Manages distribution list, mailboxes hosted on O365
Creates and terminates direct line or extension numbers using CUCM
(Cisco Unified Communications Manager, Interaction Desktop)
Coordinates with resolving team and higher level support to ensure
customer’s concerns are addressed and get fixed
Conducted training session to newly hired Service Desk Analyst,
team’s point of contact
Runs report to determine team’s updates and status
Queue Manager (manages all i----------- and requests sent through email)

TECHNICAL SUPPORT ASSOCIATE (July 2013- August 2015)
Provide technical support to customers via phone (related to cable, internet and phone issue)
Sales. Proactive sharing of the services and products offered
Send a trouble call for unresolved concerns such as line issue/hardware problem
Awarded as Quality Assurance Top Contributor.

I am a graduate student at Davao Theological Seminary with a course Bachelor of Theology in Music Ministry. While my academic path has been in theology, my skills and work experience are mainly in the creative media, music industries and touch of accountancy. I have 4 years of work experience as a Camera/Lighting Director and Video Editor in GMBT TV WORLDWIDE MINISTRIES and a renowned studio here in Davao called FlipStudios, I also had work with ZIV the PRODUCER OF BEN AND BEN and KAIA a P-Pop group. I handled and direct things from Lighting, Shooting, Raw Editing and color grading! I use apps such as DaVinci Resolve for my video editing, Canva for graphics, and Adobe Lightroom for pictures. I also have handled wedding and portrait shoots on my own hobby facebook page before, one of my work is licensed and sold on a famous company SAMSUNG to use on wallpapers, and my photos were also recognized in a famous FB page "When in Manila" an organization with millions of followers. I also have 1 year of experience being an assisting accountant on a Maritime company, I write cheques in a typewriter and put it in Microsoft Excel! I am also a professional musician and been invited to notable schools such as UIC, SPC, CCSA, and ACD whether to judge or perform in their musical events!

Detail oriented Network Engineer with hands on experience in configuring, maintaining, and troubleshooting enterprise networks. Skilled in Cisco routing and switching, SD WAN, and network segmentation with a solid foundation in IP addressing, VLANs, and VPN technologies. A proactive problem solver who focuses on reliability, security, and performance and is eager to contribute expertise to a growing IT team.

* Communication Skills - Fluent both in verbal and written communication
* Technical Skills - MS Office, Libre Office, Google docs, Autocad, MS Visio, Google Earth, Packet tracer, Canva
* Critical thinking and problem solving. Troubleshooting of computers and networks
* Comprehension skills
* Multi-tasking skills
* Fast learner - willing to be trained and gained additional skills

Detail-oriented Infra & Network Architect with 8 years of high-quality technical service, experience in a large corporate environment for internal and external client ranging from executives to end-users. Looking to provide exceptional service, troubleshooting and resolution on tools and services needed.

Results-driven IT & Systems Professional with over 15 years of diverse experience in system administration, network infrastructure, and tech leadership. Proven track record in leading IT operations for startups and enterprises, with hands-on expertise in Windows/Linux systems, cloud platforms (Azure, AWS), cybersecurity, and infrastructure planning. Former Technical Officer with executive-level responsibilities—driving business growth, implementing cutting-edge technologies, and managing entire IT ecosystems. Adept in software development, PABX systems, virtualization, and network installations. Known for delivering customized IT and software solutions as a freelance programmer and network installer. A tech visionary with a solid foundation in strategic planning, system optimization, and team leadership.

Hi, I'm ----------- ----------- -----------. I am a Passionate and innovative graphic designer with a keen eye for detail and a flair for creativity. With years of experience, I specialize in crafting visually stunning designs that captivate audiences and elevate brands. Proficient in Adobe Creative Tools, I bring concepts to life through thoughtful typography, striking imagery, and harmonious colour schemes. My design philosophy is rooted in strategic thinking, ensuring every project communicates its message effectively. Whether it's branding, digital design, or print collateral, I thrive on turning ideas into impactful visual experiences that leave a lasting impression."

Network engineer with extensive experience in systems such as CISCO, Telecom RAN equipment, transport equipment, and routers/switches through physical and remote access. CCNA ----------------------------------

Experienced Network Engineer with a proven and accomplished history within the information technology and services domain. Proficient in a wide array of areas, including L2/L3 Network Provisioning and Administration, Firewall Administration, I----------- Response and Troubleshooting, Network Change Implementation, and Network Monitoring. Also skilled in effectively managing IT Services, incorporating Problem Management, Capacity and Trend Analysis, and Root Cause Analysis.

A professional and educator with broad experience and knowledge in the field of Information Technology. Strong expertise in a wide range of security, networking, consulting, analysis, design, and implementation of IT network infrastructure, as well as IT system management. Expertly handles technical support operations, investigating problems methodically to discover fundamental causes and prevent recurrence.

Hi, I’m Jeffrey Evangelista, I’m an Information Technology graduate from ICCT Colleges, My recent job is from Teleserv Asia as a Desktop Support Specialist, I have 6 years of experience in this position.
I can serve as a IT helpdesk, encoder, providing assistance and information in a wide range of topics based on the knowledge I've been trained on. I am capable with having a experience in hardware, software and also on basic knowledge in network. We used to handle Sales Representative problem by using a ticketing system, conduct a remote or local troubleshooting.
I can assist with troubleshooting and problem-solving in various areas, from technical issues to general inquiries, by providing step-by-step instructions and guidance. I have the ability to work well on team, and work in a fast paced environment and I am also willing to learn and open to any Ideas that can improve myself as well as the company is concern. That’s all thank you.

Problem analysis and Problem Solving
Has the ability to work well in a team environment
Adaptability and ability to work under pressure

Provide technical and software ----------- work support

Skills:
Microsoft office:
-microsoft office Word / microsoft
office Excel / microsoft office
Powerpoint
-Encoding Data Entry
-Game Development
-Graphics Designer
-Oriented in Photoshop
-Web Development

I am a dedicated DM Appointment Setter and Administrative Assistant with strong organizational skills and attention to detail, I excel in scheduling appointments, managing calendars, and ensuring efficient administrative operations. My proactive approach and effective communication abilities contribute to enhancing productivity and maintaining professional relationships

excel in communication, ensuring clarity and understanding in every interaction. Punctuality is a core value for me; I believe that being on time reflects professionalism and respect for others' time. I thrive under pressure, maintaining focus and efficiency even in challenging situations. My work is my top priority, and I am dedicated to delivering high-quality results consistently.

A Microsoft Certified: Azure Solutions Architect Expert with 20+ years IT experience.

BS Computer Engineering graduate with 20 with various industries including manufactoring, BPO, data center, marketing and advertising.

Experienced Linux and network administrator and doing blogging and social media on the side.

Responsible for providing first level support to all alerts and monitoring any of the supported services globally mostly in digital applications.

Responsible for monitoring 24/7 in website monitoring, investigation and application performance management aggregates all the data for a company's digital assets such as AppDynamics, Dynatrace, Adobe Analytics, and Jenkins Monitoring.

Conduct initial analyzation and troubleshooting, escalate and coordinate reported i----------- by following the escalation process.

Follow appropriate handover process for outstanding logged tickets using Jira Service Management.

Coordinates with other IT Internal groups including the Infrastructure and Applications groups to ensure the service level agreements with the customers.

Responsible for monitoring 24/7 network and systems health investigation and signal to report using monitoring software such as Solarwinds, Nagios, BMC TrueSight(Baseboard Management Controller), Autosys(Automated Job Management), APAC (Asia Pacific Advance Network), CiscoMeraki, Palo alto, Azure, and Microsoft 365

Conduct initial analyzation and troubleshooting, escalate and coordinate reported i----------- by following the escalation process.

Follow appropriate handover process for outstanding logged tickets using HDA (HelpDesk Advance).

Consistently logs, tags, tracs and perform first level fix for but not limited to servers, network and application alerts as per the service level agreements and procedure.

Coordinates with other IT Internal groups including the Infrastructure and Applications groups to ensure the service level agreements with the customers.

Complies with the company's policies and procedures, including information security.

As a Network engineer , I have been responsible for managing high-end routing and switching devices for one of the leading internet service providers in the Philippines.

Throughout my career, I have honed my expertise in networking technologies and protocols, including TCP/IP, BGP, MPLS, and ISIS, and I have developed a deep understanding of the security protocols and measures necessary to protect data and systems.

account acquisition
social media marketing
flexible working hours

I am currently holding a team lead position, an IT by profession with 10 yrs in IT industry. Looking for a position that best suit my experience and qualification.

Key strengths that I bring to this position include:
Technical
Expertise: Proficient in troubleshooting and resolving technical
issues related to telecom networks through ticketing
Leadership
Skills: Proven ability to lead and motivate teams, fostering a
collaborative environment that promotes knowledge sharing and professional
growth.
Customer
Focus: Committed to delivering exceptional support experiences,
maintaining strong relationships with clients, and addressing their needs
effectively.
Project
Management: Skilled in managing projects from initiation through
completion, ensuring alignment with organizational goals and timelines.

A skilled Solutions Engineer/Consultant that has the experience in engaging with clients. Giving them supports like Product Presentations, Scoping the requirements, creating Bill of Materials, and creating infographics for specific solutions & products.

Experienced network and security engineer with a demonstrated history of working in financial and investment companies, banking, automotive, and service providers. Skilled in Network Security, Cisco Systems Products, Checkpoint, Fortinet and Data Center Operations.

Professional with 8 years of experience as a repair rep for VoIP and SDWAN services.
Working as an IT professional has made me quick to adapt to spontaneous changes and able to learn fast while being precise and detailed with my tasks adhering to company standards.

I'm hardworking
I'm time management
Trustworthy and willing to serve in your company I will do my best to part in your company I don't have an experience about chat support but I'm super willing to train and to learn thank u??

As a networking engineer, I enjoy configuring and designing networks, but I'm also adaptable; in addition to configuring networks, I enjoy editing videos, installing operating systems and hardware servicing.I'm excited to work with and for you.

*IT Technician. Analyze and diagnose computer issues
*Web developer design. Navigating and content organizing of a website. I use coding languages such as HTML, CSS and JavaScript. Also have an experience in CodeIgniter to manage graphics, applications and content that address a client's needs.
*Network engineer. Day-to-day maintenance and development of a company's computer network, to make the network available and efficient for all employees within an organization.
*Game Tester. has the first access to playing the most refined version of the video game, though it may still be within the initial trial and development phase.

I am an English online tutor as a partime job and a computer/ network support technician
I have an experience as a admin assistant
Safety and health office1 on the previous company that I've work

Hi I'm Danielle Mae V. Palo I'm hard working I willing to learn to any job can't offer to me and I willing to share my knowledge with you

I am Proficient in these fields as it is Electronics, troubleshooting of
Computer Hardware and Software, Computer Software and Hardware Installation and
Computer Network.

I am an Information Technology fresh graduate and is currently looking for a job that would suit my knowledge and skills. I am a fast learner and a goal driven type of person.

Experienced IT professional with a background in network administration, system troubleshooting, and software development.

Knowledgeable in cisco ASA
Knowledgeable in nexus switches such as 7k, 5k, and 3k
Knowledgeable in F5 load balancers

Neil has more than 10 years overall work experience, most recently serving as a Network Engineer. He holds a Bachelor of Science degree in Computer Engineering from Polytechnic University of the Philippines.

He is a multi-knowledge engineer with a background in computer networks, cyber security, client-server architecture, wireless systems, VOIP, cloud architecture, and network security. Additionally, he holds certifications from well-known organizations in the IT industry, including Cisco Systems (CCNP Routing and Switching and CCNA Cyber Ops), Juniper Networks (JNCIA – Junos and JNCIA - Cloud), and Microsoft (Azure Fundamentals, Azure Administrator, Azure Security Engineer, and Security Operations Analyst).

Neil has recently been responsible for planning, implementing, developing, and maintaining computer networks, firewalls, and Network Access Control within an organization. He is currently a part of the Network team, primarily handling a bulk of Business as Usual (BAU) work for Western Australia's largest energy provider. With a knack for problem solving, resourcefulness, attention to detail, persistence, and a strong passion for this field, Neil would undoubtedly be a valuable contributor to
the team.

He has experience in network security, network administration/engineering for companies in the Philippines, Australia, and other ----------- addition, Neil has also worked on projects comprising of creating Network High Level design / Low Level design for clients. Neil has also handled global implementation roll out of Network
Access Control project.

Handled Devices
Routers – Cisco (ISR4451, 2951, 2921, AS1001/9000, 1841, 1941 & 2811)
L2 Switch – Cisco (2950, & 2960), HP (2510, 2560 & 2824)
L3 Switch – Cisco (C9200, C9300, C3850, N9K-C9372& N9K-C9336), HP (3400), Dell (S6000 & S4820T)
Firewall – Fortigate (100, 200, 300, 400 & 1000 series), Palo Alto (5000, 3000 & 800 series),
Sonicwall (NSA2600), Cyberoam (CR500ia & CR25ia), Palo Alto Panorama, Checkpoint (CPSM-PU007)
Proxy/Loadbalancer – McAfee Web Gateway, F5 Load balancer (Big IP 5250), Microsoft (Azure Traffic Manager)
Wireless - Cisco (Aironet, WLC 5520), Meraki (MR34 &MR53), Ubiquity (UAP-AC-LR), Ruckus
Monitoring – PRTG, Solarwinds, Grafana
Network Access Control – Cisco (ACS, ISE), Fortinet (FortiNAC)
VOIP - CUCM , 3CX, Elastix

I have been in the industry for 10 years now

I want to be a better transcriptionist so I want a job who looking for transcriber.

CAD 2D, TROUBLESHOOTING, TESTING OF TELECOM EQUIPMENTS LIKE GPON AND MANY MORE

Currently enrolled as full-time student for post-graduate degree. I am looking for a part-time network engineer/administrator.

Linux, Microsoft Windows Server, Active Directory, Cloud Computing (Azure), Azure AD, VMware, Virtualbox, Networking, CISCO Network Administration, Hyper-V, Information Security

I've worked in a call center (healthcare account), taking in calls from USA. I've also worked in a cybersecurity company and became a technical support engineer providing IT assistance to different customers across Asia-Pacific, Europe, and North America.

Afterwards, I transferred to a Network Services company where I am a Pre-sales Network Engineer providing designs and plans of different Network infrastructures, systems, and architectures to different financial institutions such as banks and insurance companies.

As of now, I am currently working as a Tech Consultant that is providing application support, services, and maintenance for a well-known international company that specializes in in a wide range of personal health/consumer health, personal care and hygiene products; these products are organized into several segments including beauty; grooming; health care; fabric and home care; and baby, feminine, and family care.

Capable of managing and maintaining the network infrastructure including security and traffic management of a local area network. Able to customize website and update its content. I am also capable to configure the network devices based on the needs of the client. Able to build a system through laravel and php programming language. Lastly, I am a user of ArcGIS Pro that can be used in mapping and creation of control maps.

9 yrs experience in Information Technology Field
Based in Singapore

I am a Job seeker and for the sake of my family i have to apply

I am the Jane-of-all-trades, I don't like the concept of boxes, and fitting -----------stead, I break conventional barriers and thrive and succeed in various tasks. Skills you might ask? I am an expert in Customer Service, Virtual Assistance, and Social Media Management. I am deeply familiar with MS Office (Word, Excel, Powerpoint), Google Apps (Gmail, Drive, Docs, Spreadsheet), and Canva. I am also a person who is very open to learning and to being trained should it be needed for the tasks I will handle.

Responsible in implementing new projects to be deployed in network environment.
The scope of work that I am currently handling is creating a High Level Diagram and design
documentation for the Project. This also includes Rack diagrams and Network Infrastructure per site and
per project. I am also responsible in ordering equipments needed for Network. I am also handling 4 people as their lead.

Network Engineer that handles the network infrastructure of our company globally. Worked as a technical support representative with upselling in the BPO industry for more than 3 years.

Experienced IP / Network Engineer with over 10 years of experience
in Telecommunications. Excellent reputation for resolving problems,
improving customer satisfaction, and driving overall operational
improvements. Consistently saved costs while increasing profits.

Currently working at Cisco Systems PH & ASEAN but can do Digital / VA Jobs during weekends.