*Computer literate (Microsoft Word, Microsoft Power Point, Microsoft Excel and Microsoft Publisher)
*Good in oral & written communication (English & Filipino)
*Can learn quickly, demonstrate flexibility, hardworking, organized and resilient
*Can establish good relationship with others
*Dedicated and committed in accomplishing task

Have you been looking for virtual assistant?

Here's why you should select me as your personal virtual assistant:

Having undergone extensive training tailored specifically for the role of a virtual assistant, I am well-prepared to cater to the diverse needs of clients spanning various industries. My expertise lies in providing invaluable support to both individuals and organizations, ensuring seamless operations in both personal and professional areas.

Drawing from my background in healthcare, I have honed a keen attention to detail, robust analytical skills, and adeptness at managing intricate tasks efficiently. These qualities, coupled with my dedication to excellence, position me as a valuable asset in the virtual assistance field.

In my options of services, I specialize in social media management, graphic and video creation, data entry, and calendar management, among others. However, my capabilities extend far beyond these areas, encompassing a wide range of administrative tasks essential for business success.

Here's a glimpse of the comprehensive support I offer:

> Administrative Support
> Email and Calendar Management
> Data Entry and Organization
> Document Preparation
> Online Research
> Social Media Management and Scheduling
> Content Creation, Proofreading, and Editing
> Project Management and Coordination
> Event Planning and Masterclass Launch Assistance
> Graphic Design, including Canva Designs for various purposes
>??Email Marketing
> Video Editing
> Research, Data Collection, and Entry
> Building and Engaging Social Media Followers
> Sourcing Photos for Blog Posts
And much more!

With a commitment to delivering exceptional service and contributing to your business growth, I am eager to collaborate and assist you in achieving your goals effectively.

Dedicated BPO professional with 2 years of experience supporting a healthcare account, specializing in provider assistance through both voice and chat channels. Recognized with the Guild of Excellence award for consistently meeting performance metrics and delivering high levels of provider satisfaction. I play an essential role in maintaining efficient healthcare operations by verifying eligibility and benefits. I support healthcare providers by managing incoming calls about patient's claims including those involving appeals and reconsideration requests. Additionally, I handle the coordination of patient's referrals and obtain prior authorizations for routine medical procedures, ensuring prompt and precise processing to benefit both patient's and providers.

I have experience in both healthcare and retail customer service, handling both inbound and outbound calls. In my healthcare role, I communicated with physicians, clinic staff, and patients to coordinate medical records requests, schedule and confirm appointments, and ensure accurate and HIPAA-compliant communication. In my retail role, I handled inbound customer calls to track orders, schedule deliveries, place new orders, and provide troubleshooting support over the phone. These experiences strengthened my communication, problem-solving, and customer service skills while allowing me to work efficiently in fast-paced environments.

Dedicated Video Editor and Graphic Designer with more than 6 years of experience in Long and Short-form, Trimming, Visual Effects, Photo Editing, Composition, 3D Modelling, 3D Animation, Film Editing, and Story-telling with a confident stance of providing, not only appealing, but impactful and transformative projects for the company and its audience and customers. Equipped with willingness to collaborate, adapt and to learn with the team, and with eagerness to make artistic self-decision with minimal or no supervision to ensure efficiency without sacrificing quality.

I am looking forward for our future collaboration!
Creativity at its finest.

Hi there! I'm Mary Joy Climaco,

I am a reliable, detail-oriented, and proactive Virtual Assistant with over 2 years of experience providing administrative, customer service, appointment setting, dispatching, and short-term rental support to U.S. and UK-based businesses. I am passionate about helping business owners stay organized, improve operations, and deliver excellent customer experiences.

My experience includes:

Banking & Admin: Account verification, verify clients information, monthly reporting, and data accuracy as an Admin Assistant and Transaction Verifier.

Dispatcher:
I have worked with home service companies in industries including chimney services, air duct cleaning, Garage door , Construction and home improvement. Handling inbound and outbound calls, responding to customer inquiries, following up with leads when needed, scheduling and rescheduling appointments, coordinating with technicians, and updating customer and job information in CRM systems

Cold Calling & Appointment Setting:
Handling inbound/outbound calls, lead follow-ups, and scheduling for Auto insurance, and real estate account using Google Sheets for leads tracking, QUO for calls and Slack for communication.

Short-Term Rental Management: Managing Airbnb, Vrbo, and ----------- listings, rental projections, property onboarding, guest communication, pricing, owners payout and calendar management using Vintory, GHL, Click Up, Slack, and Outlook.

Invoice Processing & Dispatching: Creating and verifying invoices, coordinating appointments, Answer incoming calls, dispatch technicians and tracking bookings via Workiz CRM.

How I can help: Administrative tasks, data entry, email and calendar management, appointment scheduling, customer support, file organization, rental onboarding, and listing management.

Tools I use:
-Microsoft Office Suite
-Google Workspace
-Google Sheets & Excel
-GoHighLevel (GHL)
-Workiz CRM
-Vintory
-WeePro
-ClickUp
-Asana
-Slack
-Outlook
-Zoom & Google Meet
-Calendy & Google Calendar
-Dropbox & OneDrive

If you're looking for someone organized, proactive, and committed to delivering consistent support, you've found the right fit. I'm excited to help lighten your load so you can focus on growing your business.

Let’s get started!
1. Send me a message
2. Schedule a discovery call

Looking forward to working with you.

I’ve been working as a VMA for 7 years now. I have more than 8 years of healthcare experience in the BPO setting.

Clinical/
Medical Assistant. Patient scheduling. Data Entry. Inbox management. Phone Support. Documentation. Virtual Assistant. Nursing. EMR. EHR. EClinical Works. Traknet. Charm. Salesforce. Kareo. Tebra. Zedmed. Best Practice Premier. HIPAA.

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