3 years of experience in Personal and Casualty Insurance in US

Home | Auto | Umbrella | Condo | Landlord

Quoting New Business and remarketing existing insurance policies
Policy endorsements and servicing such as:
Add/Remove - driver or vehicles
Add/Remove - mortgage or lienholders
Generating ID Cards, Binder, LPR and COI's

Outbound calls if needed with:
mortgage and leasing company
underwriter for quote approval
insurance company for policy changes and policy question related

Outlook
Spreadsheet/Excell
Ezlynx
AMS 360 & Applied
Ring Central
Microsoft Teams
8x8

COMMUNICATION IS VERY IMPORTANT TO ME!

Hello, I am Hannie!
I help clients stay organized, manage tasks, and keep things running smoothly so they can focus on what matters most.

"Let's collaborate to elevate your customer and client experience to the next level, and take your business to new heights."
A well-rounded, highly motivated professional with over 8+ years of experience delivering world-class customer service and managing freelance projects. Driven to excel in every task and committed to helping businesses thrive by offering expert support that represents the company with empathy and professionalism, consistently creating positive lasting impressions, and ensuring every interaction upholds a high standard.
If you're looking for someone who adapts quickly, is genuinely passionate about helping others, and consistently delivers outstanding results, I’m here to help you achieve success!

We are Providing technical assistance and answer to user questions, assisting users by troubleshooting problems with device hardware or software.

With nearly eight years of experience in the logistics and BPO industries, I am eager to leverage my skills and expertise in a remote capacity to better balance my work and family responsibilities as a mother.
My time in the logistics sector has equipped me with strong organizational skills and the ability to handle multiple tasks simultaneously under tight deadlines. Additionally, my experience in the BPO industry has refined my customer service skills, enabling me to effectively assist clients and resolve issues promptly.
I am confident that my background and skill set make me an ideal candidate for any admin position. I am highly motivated, adaptable, and ready to contribute to a client’s success. I am excited about the opportunity to bring my expertise to your esteemed organization and to support your team in achieving its goals.

I am an experienced insurance professional with a strong background in Personal Lines Insurance, specializing in quoting Homeowners, Condo, Renters, and Mobile Home policies. My expertise lies in delivering competitive and accurate quotes tailored to clients’ needs, utilizing quoting platforms such as QuoteRush and Applied Rater to ensure efficiency and precision.
I have solid working knowledge of insurance CRMs, particularly InsuredMine and EZLynx, which I use to manage client data, track communications, and maintain policy records. I also read and interpret basic Wind Mitigation and 4-Point Inspection reports to help match clients with the most appropriate carriers and ensure underwriting requirements are met.
My role also includes handling carrier communications, such as making carrier calls, processing payments, and performing payment verification to ensure policies are active and up to date. Additionally, I complete ACORD forms for both personal and commercial lines, ensuring all documentation is accurate for submissions and renewals.
With my attention to detail and strong grasp of insurance processes, I contribute to a seamless, customer-centered insurance experience from quote to policy issuance.

I have over 3 years of experience working as an Executive Virtual Assistant for an insurance agency serving clients in both Texas and California. I specialize in Personal Lines, with a strong focus on quoting and remarketing for Personal Auto, Homeowners, Umbrella, Earthquake, and various other coverages.
My day-to-day responsibilities include processing endorsements, cancellations, and providing seamless support to both the agency and its insureds. I am proficient in using EZLynx and have extensive experience working with a wide range of insurance carriers, including Travelers, Mercury, Safeco, Progressive, NatGen, The Hartford, and many others.
I take pride in delivering accurate, timely, and client-focused service while helping the agency operate efficiently and maintain strong relationships with its clients and carriers.

I’m a passionate professional with 4 years of experience, mainly in the insurance industry, where I’ve collaborated with clients across the globe. I specialize in administrative support, policy management, and data organization, helping teams work smarter and more efficiently.
I love taking on new challenges, learning new things, and exploring ways to make processes better. Outside of work, you’ll often find me traveling to new places or running, both of which inspire and energize me.

About Me:

I am an Insurance Processing Associate and Assistant Quality Analyst with over three years of experience in Property & Casualty insurance, specializing in Home and Auto policies. My expertise includes policy management, underwriting support, and client data verification, ensuring that updates, cancellations, and records are processed accurately and in compliance with company guidelines.

As an Assistant Quality Analyst, I monitor data accuracy, identify discrepancies, and support efficient policy transactions. These responsibilities have strengthened my attention to detail, analytical skills, and ability to maintain accuracy in a fast-paced remote environment.

I am highly organized, dependable, and committed to delivering quality results while upholding clear communication and confidentiality in every task.

Insurance Virtual Assistant
EZLynx
Quoting
Certificate of Insurance
Renewals
CRM Management
Data Entry<8efe80624d780eba0c6493ec45140364>Email Management
Customer Support
Insurance Processing
Automation
Social Media Assistance

Reliable and detail-oriented administrative support professional with experience in customer service, technical support, appointment scheduling, and sales support. Skilled in CRM systems, document management, Microsoft Office, and email and calendar coordination. Committed to delivering organized, efficient, and customer-focused support in fast-paced environments.

Outstanding Communication Skills: Proven capacity to interact with prospective customers, convey ideas clearly and convincingly, and build relationships over the phone.
Lead generation and cold calling: Skilled at reaching out to potential customers, addressing their concerns, and turning cold leads into warm prospects.
Time management: Capable of setting priorities, sustaining output, and reliably hitting call and conversion goals.
Quick thinker with the capacity to respond to customer problems, modify strategies, and transform obstacles into opportunities.
I strive to be recognized as a highly motivated and results-driven professional who turns cold calls into lasting business relationships. I aim to be seen as a problem-solver who values client needs, a team player who uplifts colleagues, and a relentless go-getter who never gives up on delivering results.

Results-driven Insurance Virtual Assistant with strong experience in policy management, claims support, and client communication. Skilled in handling quotes, renewals, data entry, and CRM systems with accuracy and efficiency. Reliable, detail-oriented, and committed to delivering excellent customer service while helping agencies streamline operations and grow.

Hi. I'm Jaya Mariko Vispo. 28 years old and is currently residing in Palayan City, Nueva Ecija. I have worked in the BPO industry for more than 7 years which I've handled various accounts all for international. I started freelancing when pandemic started and is doing freelancing up to this stage.

Strategic and performance-driven Business Operations and Client Success Manager with over 13 years of progressive experience in BPO operations, team leadership, client management, and virtual assistance. Proven expertise in optimizing service delivery, building stakeholder relationships, and enhancing internal processes. Adept in cross-functional project management, data analytics, and tea-----------ntoring. Strong track record in improving KPIs, managing high-impact projects, and driving customer satisfaction.