Running a business comes with a lot of moving parts, and I enjoy being the person who keeps everything organized behind the scenes.

I'm a Virtual Assistant with a Bachelor's degree in Management Accounting and experience supporting businesses through administrative work, customer service, and financial operations. Over the years, I've helped business owners stay on top of their day-to-day tasks by managing CRMs, creating invoices, tracking payments, following up on collections, monitoring cash flow, organizing schedules, and keeping records accurate and up to date.

I also have several years of experience in customer support, handling phone, email, and chat conversations with professionalism and empathy. Working as both a Customer Service Representative and Subject Matter Expert taught me how to communicate clearly, solve problems efficiently, and stay composed even during busy, fast-paced days.

I'm someone who pays attention to the little details because I know they're often what keep a business running smoothly. I learn new systems quickly, adapt easily to different workflows, and take ownership of my responsibilities without needing constant supervision. If I see a process that can be improved, I'm always happy to find a better way to do it.

My goal is simple: to make your workload lighter so you can focus on growing your business. Whether it's handling administrative tasks, keeping your finances organized, supporting your customers, or making sure nothing slips through the cracks, I'll treat your business with the same level of care and commitment as if it were my own.

If you're looking for someone dependable, organized, proactive, and easy to work with, I'd love the opportunity to support your team.

Hi! I'm Mariane, a versatile Virtual Assistant who balances analytical data management with creative design. I have over 5 years of experience supporting international businesses in real estate, insurance, and e-commerce. I enjoy turning messy inboxes into organized workflows, and yes, spreadsheets make me happier than they probably should.

I am your 'all-in-one' support system:

Admin: I can handle your emails, lead tracking, and complex documentation.

Design: I use Adobe Photoshop and Canva to turn raw product photos into high-quality marketing assets.

Reliability: Having worked with teams in different time zones (US, AU, PH), I am an expert at independent task management and clear communication.

I recently completed an Amazon FBA Intensive Training Program, and I am ready to bring that level of precision and dedication to your next project.

Can do multi tasking.
Ms word and excel proficient.
Can type 40-50 wpm

I know a formal accounting qualification, Interpersonal skill, ability to communicate to other person, analytical ability and management skill.

Dedicated and detail-oriented Data Management and Underwriting Assistant with 3 years of experience in the insurance industry. Skilled in processing and analyzing insurance applications to ensure accuracy, completeness, and compliance with underwriting requirements. Adept at supporting underwriters in policy preparation, documentation, and billing for both commercial and personal lines. Experienced in using Ezlynx to manage client information, organize policy documents, and streamline workflows. Also provides customer support by handling client inquiries, coordinating with agents, and maintaining strong communication to ensure a smooth and efficient policy process. Committed to delivering high-quality work and contributing to operational efficiency within a fast-paced insurance environment.

Over 3 years of experience helping businesses improve their online visibility through strategic SEO.

SEO Expertise:
Comprehensive keyword research and competitor analysis
Search intent and trend analysis
On-page SEO optimization
Technical S0EO audits and issue resolution
Meta titles, meta descriptions, and schema implementation
Internal linking strategy
Site crawl and indexing optimization
Core Web Vitals and website performance improvements
High-quality backlink acquisition and link-building campaigns
Local SEO optimization
Google Search Console & Google Analytics reporting
Content Strategy
Optimize blogs, landing pages, and service pages for organic search
Develop SEO-driven content recommendations
Improve topical authority and content relevance
Collaborate with content and web development teams to maximize search performance
Reporting & Analytics
Monitor keyword rankings and organic traffic
Track conversions, backlinks, and SEO KPIs
Create actionable monthly SEO performance reports
Recommend data-driven strategies for continuous growth


Insurance Broker Assistant – Property & Casualty (P&C)

Experienced in managing commercial insurance operations, including:

Policy Renewals
Insurance Quoting & Quotations
Policy Endorsements
Policy Cancellations & Reinstatements
Policy Delivery
Commercial General Liability (CGL)
Commercial Property Insurance
Inland Marine Insurance
Other Commercial Lines
In-House Markets Experience
Markel / Evanston
Atlantic Casualty Insurance Company (ACIC)
Penn-America
AmTrust (Associate Industries)
Century Surety
IFG (Burlington)
Universal Shield Insurance Group (USIG)
Attegrity Specialty Insurance
And other specialty insurance markets<8efe80624d780eba0c6493ec45140364>Email: -----------

Experienced Lending & Operations Specialist with 7 years of banking experience in consumer and commercial loan processing, credit underwriting, lending operations, and administrative support.

I have progressed through multiple roles in banking—from Loan Specialist/Loan Processor to Credit Underwriter and Lending Center Department Supervisor—giving me a strong understanding of the loan lifecycle, documentation requirements, credit evaluation, quality control, and lending operations.

My experience includes loan application processing, document review and verification, borrower information validation, credit and financial analysis, loan file management, payment validation, reconciliation, data entry, records management, compliance, discrepancy resolution, workflow coordination, and customer communication. I have processed approximately 50–80 loan applications per month while maintaining 99% data accuracy and have experience supervising a team of 15 loan specialists.

In addition to banking, I have administrative and operations experience involving records management, document tracking, data entry, procurement coordination, reporting, digital filing, and workflow support. I am highly organized, detail-oriented, dependable, and comfortable handling confidential financial and business information.

Tools & Systems: FinnOne LOS, LMS, CMS, Microsoft Excel, Word, Outlook, PowerPoint, Google Sheets, Docs, Drive, Gmail, Calendar, Adobe Acrobat, Microsoft Teams, Zoom, and electronic document management systems.

I am also actively developing my knowledge of U.S. mortgage and commercial lending processes, including Conventional, FHA, VA, USDA, DSCR, Non-QM, mortgage documentation, underwriting workflows, TRID, and U.S. lending terminology. I am particularly interested in remote opportunities where I can apply my existing lending expertise while continuing to develop my knowledge of international and U.S. financial operations.

I am currently seeking remote opportunities in:
• Loan Processing & Loan Administration
• Lending & Credit Operations
• Credit Underwriting Support
• Commercial/Consumer Lending Operations
• Mortgage Loan Support / Processing
• Administrative & Operations Support
• Data Entry & Data Management
• Document Control & Records Management
• Virtual Assistant / Finance Support

I bring accuracy, accountability, strong organizational skills, professional communication, and a continuous-learning mindset to every project. My goal is to become a reliable long-term remote partner who can take ownership of assigned responsibilities, maintain high-quality work, and help clients keep their operations organized and efficient.

I am a detail-oriented and reliable Virtual Assistant with experience in insurance administrative support, customer service, and cold calling. I specialize in Personal and Commercial Lines insurance, including underwriting, preparing quotes, handling policy endorsements and renewals, and maintaining accurate records in agency management systems.

In addition, I have experience assisting US-based clients directly, providing professional and efficient customer service, and supporting sales efforts through cold calling and lead generation. I have worked with multiple carriers, including Travelers, Guard, Hartford, Employers, Century, and Atlas/Endurance, and am proficient in remote collaboration tools and systems.

Known as a fast learner who takes initiative, I am organized, reliable, and committed to delivering high-quality results. I am ready to support insurance teams, manage administrative tasks efficiently, and contribute to the growth of your agency.

Skills & Expertise:
- Personal & Commercial Lines Insurance
- Insurance Underwriting & Policy Administration
- Preparing Quotes & Renewals
- Customer Service & US Client Communication
- Cold Calling & Lead Generation
- Data Entry & Record Management
- Agency Management Systems & Carrier Portals
- Microsoft Office & Remote Collaboration Tools

Chat Support Associate |Client Operations Specialist | Frontline Underwriter

Detail-oriented Real Estate Virtual Assistant with over 5 years of experience in cold calling, real estate underwriting, lead management, and executive support. Skilled in MAO and ARV analysis, as well as high-volume outbound calling to generate and qualify leads. Proven track record of supporting real estate investors and acquisition teams by identifying, analyzing, and converting deals from lead generation through offer preparation. Highly proficient in CRM systems and experienced in managing pipelines, working independently, and handling end-to-end deal workflows in fast-paced remote environments.

Are you feeling overwhelmed by endless tasks and distractions? You're not alone.
Imagine how much more you could achieve if you didn't have to constantly juggle schedules, emails, and other daily details. With me on your team, you'll reclaim valuable time—time to brainstorm, engage with clients, or even take that well-deserved break.
I excel at delivering high-quality work while managing multiple tasks with precision and dedication. My strengths include excellent communication, time management, and performing well under pressure.
With over 5 years of experience in the BPO industry as a Customer and Technical Service Representative, I’ve honed my skills in diverse sectors like Telecom, Healthcare, and Finance. Recently, I transitioned into a Virtual Assistant role, where I worked on underwriting for a Canad----------- lending company. I’m also proficient in tools like Zendesk, Trello, Zoho, and Google Sheets—and I'm always eager to pick up new platforms when needed.
Throughout my career, I’ve worked with people from varied backgrounds, and I’m proud that the quality of my work consistently exceeds expectations.

I am a Commercial and Personal Lines Insurance Virtual Assistant with over 4 years of experience supporting U.S.-based insurance agencies. I specialize in policy servicing, quoting support, endorsements, renewals, COIs, and client communication. I have hands-on experience handling Workers Comp, General Liability, Commercial Auto, BOP, and Umbrella policies.
I’ve worked extensively with Applied Epic, AMS360, EZLynx, and AgencyZoom, QQ Catalyst, issuing 100+ COIs monthly, processing endorsements and cancellations with high accuracy, and maintaining clean, audit-ready CRM records. I am comfortable handling client phone calls, emails, and carrier communications, and I consistently provide organized, timely support to producers and account managers.

I am a dedicated Virtual Assistant with more than five years of experience in customer service, insurance support, sales, appointment setting, email management, and administrative work. I have extensive experience handling personal and commercial insurance accounts, managing client communications, preparing quotes, and working with multiple carrier platforms.

I am proficient in QQ Catalyst, Microsoft Office, Google Workspace, RingCentral, Slack, Trello, Canva, and various CRM systems. I am highly organized, detail-oriented, and committed to delivering excellent service while maintaining accuracy and efficiency.

My goal is to help businesses save time, streamline operations, and provide outstanding customer experiences.

I am a highly motivated, client-focused professional with strong English communication skills, both written and spoken, suitable for working with clients and underwriters in a U.S.-based insurance environment. I have solid sales experience and am comfortable engaging clients daily to generate and close opportunities.

I thrive in fast-paced, deadline-driven environments, can manage a heavy workload under pressure, and take a proactive, problem-solving approach to tasks rather than waiting for instructions. I am detail-oriented, self-motivated, and able to adapt quickly to changing priorities.

I have a general understanding of personal and commercial insurance processes and am eager to further grow in this industry. I am fully equipped for remote work with high-speed internet, backup connectivity, and power redundancy to ensure uninterrupted operations.

I am also proficient in basic computer tools (email, Excel, Word) and quick to learn systems such as CRM platforms and communication tools like RingCentral, Gmail, HawkSoft, and AgencyZoom.