Experienced Learning Specialist and Instructional Designer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business Process, Customer Service Representatives,…
I am a hard-working person who likes to challenge herself in every field she belongs to. I started working as a marketing assistant at a shipping line company where we sell ship parts and offer servic…
Experienced customer service professional specializing in the field of Tourism and hospitality industry. I have also explored Real estate in the area of administrative and customer support. The years…
I have been a Supervisor or a Team Leader since 2019. I have handle voice account in relation with Technical and Customer service.
USRN. Registered Nurse by profession with expertise in bedside nursing, ICU and the medical surgical field. Familiar with Medical Terminologies. Well versed and proficient in English, Excellent in wri…
Hi, I am Fave, a multifaceted individual that has in-depth experience in effective management, recruitment process, customer service, sales, quality analysis, training, retention, and technical suppor…
"“My job is not to be easy on people. My job is to take these great people we have and to push them and make them even better” - has been the principle I live by in my entirety of my career as a Team…
With over 18+ years experience in the Outsourcing Industry on a Telco Vertical. Experienced Associate Director Of Operations with a demonstrated Skilled in Coaching, People/Leadership Development, Ser…
- Been with BPO industry for almost 9 years - handling team for almost 9 months
Do you need help and assistance in balancing your priorities and navigating life's complexities? Look no further! As an experienced Guidance Associate and Registered Psychometrician, I have been empow…
Managed agent performance through behavior corrections and identify gaps in agent skillsRegular reporting to management on performance successes and opportunitiesCreate action plans to improve process…
Customers our the outmost priority. Continuous Improvement is a big thing for me. The aim for me is to make my customers life as easy as possible.
I am writing to express my interest in the position. With my extensive experience in customer service and leadership roles, I am confident in my ability to contribute to your team and make a positive…
Hi, I am Jhoanna Marie Talle, 26 years old. Graduated last 2017 with a degree of Bachelor of Science in Secondary Education Major in General Science. As a licensed professional teacher, my career star…
Accomplished Pharmaceutical District Sales Manager with a strong history of surpassing sales goals and developing lasting relationships with clients. Adept in providing crucial information regarding n…
I bring 17 years experience in customer service. I joined the BPO customer service at entry level and learned the very basic from the production floor. My growth in the industry is a testimony of my p…
Overview: As a Language Coach and Trainer, my primary responsibility is to empower individuals to develop their language skills and enhance their communication abilities. I've worked with clients of…
I am a hard working employee. My job as a Team Manager is to coach every agent, supervise my agent, create payroll, manage the team, and monitor their stats.
The last work I've had was with Customer Service for US Small Business cardmembers which include but not limited to payments processing balance inquiries, disputing charges, setting up fraud claims, r…
Being able to set up as an excellent example to my team is my utmost driving force for a career. With 12 years of experience, I have a proven ability to in establishing and maintaining excellent com…
Experienced Senior Team Manager with a background in customer service management. Proven leadership in guiding admin recruiters, engaging with US-based clients, and driving operational excellence. Str…
Specializing in coaching and development, she thrives in fostering high-performance cultures She has a passion in facilitating strong team communication. Through her dedication to creating supportive…
I got 13 years of expertise working in a call center environment. I have excellent communication and facilitation skills dealing both with local and foreign clients in a virtual or email setting. I am…
In my six years of experience in training and development, I have consistently demonstrated expertise in designing and implementing effective call center training programs. Handled different lines of…
I'm a competent virtual assistant who enjoys supporting business owners as they manage their personal lives. I have assisted business owners in growing their operations so they could rest easy knowing…
A high performing Operations Manager with a passion for contact center industry. 10 years of experience impacting positive organisational outcomes through performance management, action planning and…
An experienced and innovative professional in hospitality management, possessing a sharp attention to detail. Skilled in managing restaurant operations and fostering positive relationships with staff…
As a QA / senior process specialist I acted as the focal point of contact for the team, working with different branches and departments ensuring that processes and reports are executed in a timely man…
Passionate Business Development Engineer bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of improving the market position of a com…
- Leadership and management training background - Experienced in completing admin tasks such as preparing paperwork - Proficient and effectively use MS Office Suite, as well as cloud-based system (G…
Experienced training and development supervisor with background in soft skills and process/product training, team leadership, and project management in the BPO industry. Also a licensed English teache…
Are you ready to turn your aspirations into achievements? I’m here to guide you on your journey to success! ???? About Me: I’m Ju-Ann, a dedicated and experienced Accountability Coach with a passi…
Excellent with customer service and a former BPO employee with 11 years of experience. A team leader for 3 years and got promoted as a Senior Team Leader. Experienced in cluster and team management, c…
