Ninez has a postgraduate degree in the sciences and education. She has been continuously learning new skills in interconnected industries. From her training in obtaining her academic degrees, she is a…
I help clients and teams thrive by turning complex processes into smooth, reliable operations. With 3+ years in customer success, program management, and client-facing roles, I specialize in managing…
Results-driven client success leader with 8+ years of experience managing high-performing teams and building lasting client relationships across BPO and remote work environments. Adept at translating…
managing client task, overseeing productions, creating action plans, and coaching individuals about the performance results.
I am an experienced Customer Success Specialist and Web Designer with a proven track record of helping businesses succeed. I specialize in client onboarding, support, and retention, with expertise in…
Most businesses don't need more tools.They need someone who can bring structure to the chaos.For the past 9+ years, I've worked with U.S.-based clients across operations, client success, onboarding, t…
Virtual Assistant with experience in customer support, admin tasks, scheduling and data entry. Organized, reliable and easy to work with. I value clear communication and timely results. Open to full-t…
Hi! I’m Shadine, with over 5 years of BPO experience in team leadership and back-office operations. I’m skilled in email/chat support, QA evaluations, scheduling, and reporting, and I’m confident usin…
I’m an experienced BPO team leader with a strong background in managing people, coaching, streamlining workflows, and ensuring tasks are completed efficiently. I’m now seeking an opportunity as a virt…
Strategic Operations & Customer Success Leader 13+ Years of Experience | 95%+ Retention Specialist | SaaS & Fintech Expert Results-oriented leader with over 13 years of experience driving revenue grow…
*Excellent communication and presentation skills *Still likes to take calls and work with the team *Excellent morale builder and team member *Performs Quality audits and analysis of Key Performance…
Results-driven customer service and operations professional with extensive experience in teamleadership, customer satisfaction, and operational management within the BPO industry. Skilled incommunicat…
I'm John Camarines, an experienced Executive Assistant, Operations Manager, and Customer Success Specialist. I excel in optimizing operations, enhancing customer satisfaction, and improving financial…
Experienced and dynamic team leader with a proven track record in driving collaborative success. Passionate about fostering a positive work environment and leveraging team strengths for exceptional ou…
With a solid foundation as a Customer ServiceRepresentative, I have honed my skills in clientcommunication, problem-solving, and serviceexcellence. My role as a Subject Matter Expertallowed me to deep…
I am a results-driven and people-focused BPO professional with 18 years of progressive experience in the call center industry. I have held various leadership roles, most recently serving as a Senior O…
Hi, I am Jam! I’m a detail-oriented Virtual Assistant specializing in Community Management, Client Journey Coordination, and Online Business Support. I help coaches, course creators, and digital entre…
? Natural ability to engage with clients and build rapport through listening and communications skills. ? Has a good communication and relationship skills. ? Can work under pressure, fast learner a…
Automation Specialist focused on designing end-to-end systems that connect marketing, CRM, and operations into one seamless ecosystem. With 8+ years of experience and deep expertise in GHL, Zapier, Ma…
Looking to secure a role, drawing on my diverse background as a Team Leader, Trainer, Subject Matter Expert, and Customer Service Representative at TTEC. With a proven track record of leadership, tr…
Extensive experience in delivering exceptional service/assistance. Overseeing projects from conception to completion.
With over four years of dedicated experience in quality assurance within the BPO industry, I have honed my skills in ensuring operational excellence and driving continuous improvement. My tenure has e…
Triscia is a dedicated professional with a degree in Financial Management and years of experience in customer service and operations. She has overseen teams, supported hiring campaigns, and managed wo…
Let’s Make Your Mighty Networks Community Work BetterRunning a community takes time. Managing the tech shouldn’t take you away from the part you actually enjoy and showing up for your community member…
Profile Description: Diana Kate Sulteras- General and Executive Virtual Assistant Hello! I'm Diana Kate Sulteras, a dedicated Virtual Assistant with a 2 year of experience specializing in various…
My name is Romalyn Magallon, but you may call me Roma. I am writing to express my interest in the Virtual Assistant position.I bring over 17 years of combined experience in customer service, sales, le…
I am able to provide excellent customer support and satisfaction by presenting tailor fitted transportation options to clients based on the trip they require. Presenting the best options from the type…
Experienced in Customer Success Management within the dynamic realm of a Tech Startup company, adeptly steering the onboarding, growth, and post-sales journey of acquired clients. Proficient in Custom…
Business Development & Sales Manager with 20+ years in sales, customer service, and team leadership. I build systems that scale, focusing on CRM automation, lead management, and sales performance. Exp…
Hi, I’m Diether Klein—a results-driven Operations Manager and Client Success Manager with 8+ years of experience in operations leadership, customer success, and business support across digital and ser…
I have over 13 years of experience in the BPO industry, specializing in customer support, sales, lead generation, and team leadership. I’ve worked with companies such as ExpansionJS, Legal Soft – Tech…
I have over 10 years of experience helping businesses generate leads, increase conversions, and scale revenue through strategic email marketing and CRM automation.I’ve worked with digital marketing ag…
Reliable and results-driven BPO and Virtual Support professional with 7 years of hands-on experience in outbound sales, appointment setting, account administration, and team leadership. I bring a stro…
I help businesses improve customer retention, optimize operations, and scale high-performing teams.With 10+ years of experience in customer success, sales operations, and team leadership, I have manag…
Highly organized, data-driven Operations Leader, Executive Assistant, and Administrative Specialist with over 10 years of experience managing complex client workflows, remote business operations, and…
I am glad to have you here. I have a 14 years of experience working in a Call Center industry as a customer service professional. I started as an agent then got promoted as a supervisor then an Operat…
I’m a results-driven Team Leader with almost 3 years in BPO, specializing in Customer Service, Sales, and Technical Support. I love coaching and growing teams, helping each member reach their potentia…
Hi! I’m an Events Manager and Marketing Copywriter with a strong background in virtual assistance, client success, and operations support.I specialize in planning and executing virtual, hybrid, and in…
Expert in Customer Service of 17 years | Virtual Executive Assistant | Operations Supervisor | Escalations Focal | Reports Addict | Salesforce | Zendesk | HubSpot | Xero | Workforce Management | Sales
Dynamic and motivated with a proven record of generating and building relationships, managing tasks from concept to completion, customer skills, demonstrating exceptional communication skills, and mak…
no skill summary
10 YEARS of experience in the following areas:> Team Leader>Answering emails and chats>Customer Service Support> Inbound and Outbound Call Handling>Sales>Administrative Work>Appointment Setter>Dispatc…
Customer success and project management professional with years of experience helping clients through onboarding, troubleshooting, and pre/post-sales support.Skilled in multi-channel communication (em…
I am a former Guest Experience Representative for a small rental business located in Atlanta, Georgia, specializing in the following:- Ensured accurate billing procedures were followed at all - times…
Results-driven CRM and Data Integrity Specialist with extensive experience in quality assurance, operations management, and training within global BPO environments. Skilled in maintaining high data ac…
Accomplished Customer Service Specialist & Project Coach with 9 years of comprehensive BPO experience driving frontline excellence and team performance. Began career as a high-performing Customer Serv…
I am a highly organized and results-driven professional with 20 years of combined experience in customer service, real estate sales, lead generation, client success management, recruitment, and admini…
Experienced and dedicated professional with expertise in team leadership, customer service, and administrative assistance. I bring a proven track record of success in diverse roles, including email ma…
With over 12 years of experience in customer service and more than five years in client success andonboarding leadership, I bring a proven track record in optimizing operations, improvingprocesses, an…
Results-driven Intake Specialist and Team Leader with over 6 years of experience in legal support, customer service, and operations. Currently supporting attorneys at The Turner Law Firm, managing cli…
Analytical and dependable professional with over 15 years of experience across instructional training, process integration, financial analysis, and operational leadership. Expert in orchestrating end-…
I’m a Customer Service and Operations professional with a strong background in client support, escalation handling, team coaching, KPI tracking, and process improvement.My experience in the banking an…
I am an experienced Operations and Customer Support professional with more than 10 years of experience in customer service, technical support, team leadership, business operations, and remote support.…
I help founders and growing teams streamline their operations by providing reliable Executive Support, Operations Support, and structured workflow systems.With over 10 years of leadership experience a…
My name is Mary a graduate of BS Psychology with more than 8 yrs of relevant work experienced. My background as a PA to the CEO, alongside my responsibilities as an HR/People & Culture Officer, has pr…
Experienced Operations and Training & Development Leader with more than 10 years of expertise in content development, learning strategy, and operational excellence. Skilled in designing and implementi…
Experienced Quality Analyst Lead with expertise in coaching, performance monitoring, and data analysis. Skilled in identifying customer concerns, implementing data-driven solutions, and fostering stro…
I am a senior operations and commercial leader with 12+ years of experience helping companies grow revenue, improve customer experience, optimize processes, and scale operations across fintech, SaaS,…
Team leader
7 years of experience as a Team Leader in Customer Service and total of 14 years in BPO Industry.Attended leadership training and learned effective coaching techniques to guide the team.Multi-tasking…
Aspiring Virtual Assistant with 12+ years of proven success in operations management, executive support, and team leadership. Highly skilled in calendar management, appointment setting, CRM administra…
CPA and experienced Ecommerce Business Manager with a proven track record in financial management, business strategy, and online store operations. Skilled in optimizing financial processes, driving re…
I am an experienced peoplemanager with 13 years experience and expertise of working in the financial services, customer service & sales (shopping cart abandonment recovery management) industry. Skille…
With a proven track record in customer service and team leadership, I bring a unique blend of interpersonal and organizational skills. My experience as a Customer Service Representative honed my abili…
Results-driven Operations Manager with strong experience in customer service leadership, client success, process improvement, team management, and business operations. I have handled high-volume opera…
Seasoned professional with 9+ years of experience in customer-facing roles within SaaS companies. Skilled in technical support and sales, with a proven track record of leveraging CRM tools including J…
Successful in building and motivating dynamic teams. Cultivates a company culture in which team members feel comfortable voicing questions and concerns as well as contributing new ideas that drive com…
I am a results-driven professional with over 10 years of experience in customer service, property management, technical support, and sales. My career has been defined by my ability to adapt across ind…
Experienced Operations Manager with a strong background in managing interrelated processes to drive company objectives. Skilled in overseeing operations, leading teams, and fostering professional grow…
With almost a decade of experience I was able to acquire the knowledge, skillset, and attitude on how to manage and resolve complex issues efficiently.
I have 10+ years of experience in the BPO industry, including serving as an Operations Supervisor, along with hands-on experience as a Virtual Assistant providing full administrative support.Experienc…
With over 18 years of proven experience in sales, I bring a results-driven approach focused on building strong client relationships and consistently exceeding performance targets. My expertise lies in…
I have been working for over 12+ years as a virtual assistant and I have extensive experience & skills which will be of value to your company. Efficient in the below roles: -Operations manager-Project…
Results-driven with proven experience in financial, travel, technical support, and sales environments. Demonstrates strong expertise in delivering exceptional customer experiences while maintaining pr…
Customer Success professional specializing in retention, customer experience, and long-term client relationships.10+ years managing large client portfolios while driving satisfaction, renewal, and acc…
I am a dedicated customer service expert with a strong background in training and sales. My ability to build relationships, solve problems, and drive business growth makes me an invaluable asset to an…
•Develop a strategy that the team members can use to better reach a project’s Monthly scores.•Manage the flow of day-to-day operations.•Providing direction and guidance and weekly coaching•Responsible…
Experienced Customer Service Professional and Team Leader With over 7 years of dedicated experience in customer service and leadership roles, I bring a wealth of expertise in delivering exceptional…
Experienced Executive Assistant and Customer Success professional with a strong background in supporting senior leadership, managing operations, and driving client success. Highly organised, detail-or…
Hi! I’m a dedicated and results-driven Virtual Assistant with specialized training in Amazon FBA, PPC Campaigns, and Shopify Store Management. Backed by hands-on experience from top-tier Filipino trai…
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Results-driven Operations Manager with 16+ years of leadership experience in the BPO and customer operations industry, specializing in remote team leadership, performance management, and operational s…
I’m a dedicated Customer Service Representative with over two years of experience in fast-paced call center environments. I specialize in resolving customer concerns with empathy, clarity, and efficie…
Licensed professional teacher with experience in both education and customer service industries. Skilled in classroom management, curriculum planning, communication, coaching, and learner engagement.…
Hey! I'm Rhen. Let me give you a rundown of what I can be of service to you!If you need structure and follow-through, I offer goal setting, check-ins, and support to help you stay focused and make rea…
Highly accomplished leader with over 15 years of extensive leadership experience in Contact Center Operations and IT Service. A conscientious, results-driven leader, with demonstrated success in optim…
Motivated individual seeking a Virtual Administrative Assistant position, bringing strong skills in customer service and cold calling. With a background in handling client communications and problem-s…
I’m Louise Francis Palce, a Virtual Assistant and Chat Support Specialist with experience in customer support, data entry, and social media management. Skilled in handling customer inquiries, managing…
I am a tenure in the BPO industry since 2010. My role involved content moderation, customer service and team leader for operations. I am now an aspiring virtual assistant available for 20-30 hours a w…
Operations Team Leader | Recruitment Coordinator | 9+ Years in BPO | Driving Performance & People SuccessHi, I’m Ran — a performance-focused professional with 9+ years of experience across the BPO ind…
A dedicated professional specializing in empathetic and technically sound guidance on the product I represent. Proficient in navigating evolving technological landscapes and offering support for a wid…
I’m a reliable Virtual Assistant with 5 years of experience supporting businesses in marketing, lead generation, legal services, and administrative operations. I also bring 6 years of BPO experience,…
Results-driven Operations Leader with over 12 years of progressive experience in the BPO, customer service, and agency operations industry. Proven track record of leading high-performing teams across…
I bring over 11 years of experience in the BPO industry, having worked with leading organizations like Amazon Retail/Digital Services, Google, & Youtube TV. In these roles, I have honed my ability t…
Six Sigma Certified - Yellow BeltSix Sigma Trained - Green BeltCertified Professional Coach > Conduct staff performance reviews to assess needs, cost/benefit analysis, and other operational strategy a…
My experience across different industries has given me a diverse perspective, a high level of adaptability, and a strong drive for innovation. Having taken on roles in customer service, operations man…
PROJECT MANAGEMENT & CLIENT SUCCESSStreamlined client onboarding processes that increased onboarding capacity by 40% for SAAS and marketing start-up companiesOversaw software tools integration that in…
Experienced BPO Professional | 8 years in the industry | Team Leader with 2+ years of management experience | Seeking remote work opportunities
In my previous role as a Team Manager at Polaris Esports, Technical support in Telstra and Google Pixel Phones, I gained valuable experience that aligns well with what you’re looking for. I was deeply…
Dynamic and resolution driven Operations Supervisor with 4+ years' experience in Customer Service and overseeing how management and leadership works. Proven track record of enhancing team efficiency…
With 8 years of experience in project management, I have honed my skills in leading teams and ensuring project success. I possess the ability to hire, coach, and onboard clients effectively. My respon…
Knowledge using MS office, has experience handling customer service, sales and technical support accounts from US and Australia. Patient and hardworking.
Team Lead with over 3 years of leadership experience and 9 years in the customer service industry, passionate about delivering exceptional customer experiences and building high-performing teams.I spe…
Results-driven Customer Service and Operations professional with over 15+ years of experience in account management, team leadership, and client success across BPO and remote work environments. Skille…
I’m a hands-on Process Improvement Advocate with over 9 years of experience in customer service, fraud prevention, marketing, and operations. I’m Lean Six Sigma Yellow Belt certified and have a soli…
Former Senior Account ExecutiveI connect with the right people and build partnerships that last. Focused on creating real value on both sides while coaching & mentoring teammates to grow their skills…
Results-driven Human Resources and Operations Leader with 5+ years of experience in teammanagement, policy implementation, and performance optimization. Proven track record inimproving operational eff…
I serve as a Supervisor for one of RealPage’s products, Vendor Credentialing, formerly known as Compliance Depot. This product is designed to support business owners, property managers, and insurance…
I’m a highly skilled operations manager who specializes in building efficient systems and leading high-performing teams. My focus is on streamlining processes, strengthening people management practice…
A seasoned BPO Management professional with 18+ years of expertise driving success in Sales, Technical Support, and Customer Service. Known for generating $10M in annual revenue through the effective…
Dedicated professional with a proven track record in major account management, customer service, and public relations, aspiring to leverage extensive experience in project management, analysis, and st…
I’m a highly organized Executive Assistant and Operations Leader with over 10 years of experience supporting fast-paced customer service, operations, and executive teams. My background spans executive…
I’m a self driven and versatile professional with a proven track record in Business, Financial and Data Analysis, Training, Shared services, Customer Service, and Sales. My multidisciplinary backgroun…
Customer Service Team Leader | Manager
Results-driven professional with 4+ years of experience in customer service, sales, leadership, and remote operations across telecommunications, publishing, cybersecurity, healthcare, and e-commerce.…
I bring 13 years of experience in Customer Service with focus on financial services and e-commerce. Currently, I work in Customer Complaint Operations, where I handle escalated cases involving Global…
Manages group of professionals supporting products or account.
I am a versatile and results-driven professional with experience in customer service, medical billing and claims processing. I have a proven track record of managing end-to-end billing processes and h…
Dynamic and results-oriented Customer Service and Operations Manager with a rich background in leading contact center operations across diverse industries including Airline and Travel, Technical Suppo…
I am a results-driven professional with over 6 years of experience in technical support, process optimization, and team leadership across the BPO and tech industries. My background includes expertise…
Experienced professional with a background in supervision, client success, and marketing. Skilled in team leadership, customer relationship management, and campaign coordination to drive results an…
I’m a dedicated Customer Service Specialist with 15+ years of experience providing high-quality support across multiple communication channels — inbound/outbound calls, live chat, and email.…
I am an operations and client partnerships professional with more than 14 years of experience in executive support, client relationship management, and team leadership. Over the years, I’ve worked clo…
As a results-driven Business Development Manager and Executive Assistant, I excel in driving strategic initiatives while providing comprehensive support to executive leadership. With a strong focus on…
I less than 2 decades of experience in the BPO industry with excellent proficiency with administrative tasks like reporting, CRM tools, ChatGPT, MS tools and Gsuite tools. I have more than a decade of…
A dynamic professional with 10+ years of experience in Client Relations Services, Office Administration Management, and Operations. Possess excellent multi-functional skills in work processes, service…
10+ years experience in the BPO industry, with 4 years as a QA specialist, and 3 years as a Team Leader.
I am a seasoned and certified trainer for customer service and sales. I have more than 17 years of work experience in the retail and telecommunication industry, conducting technical and soft skills tr…
A Client Success Manager with a proven track record in client retention and creating impactful business relationships. Proficient in onboarding, account management, and identifying opportunities for b…
I am a hardworking and competitive personCan do administrative workEfficient in MS Excel, WordGood communication skills
Client-focused professional in SaaS. Experienced in turning relationships into long-term growth. Managed multi-million dollar portfolios, maintained 90%+ retention, and helped increase customer satisf…
Experienced Sales Account Manager | Customer & Fulfillment Support | Finance & Admin | People ManagerExperienced Sales Account Manager and People Manager with 7 years in the Tech and E-commerce indust…
Hi, my name is Leslie, I’ve been with BPO Industry for over 5 years, where I started as a Customer Service Representative, I became a Subject matter expert and got promoted as a Quality Analyst. Curre…
Results-driven professional with extensive experience in technical support, sales, and customer service. Skilled in troubleshooting, upselling, and recruitment management, with strong abilities in dat…
Proficient in MS Office.Team leader or player.
I've been with BPO industry for almost 15 years. Experienced Customer Service Representative, Technical Support Representative, Team Leader and Sales Manager.
As a seasoned Team Lead with a passion for delivering exceptional customer experiences and driving team success, I thrive on leading by example and empowering my team to exceed expectations. My leader…
A Corporate Trainer with entry-level experience, specializing in staff development, leadership training, communication, and curriculum development. A strong background in delivering training to new hi…
I am a detail-oriented Virtual Assistant with over seven years of experience in the healthcare BPO industry, specializing in customer service, team leadership, and administrative support. I have handl…
“To apply my years of experience inthe BPO industry to a technical support, customer service or team leaderposition in a work from home setup. Offering my skills to reach desiredobjectives of the comp…
I have 10 years BPO experience with a 5 years experience as a trainer and 2 years as a Training Team Lead. I have trained new employees for chat, email and phone supports. I have also handled a team o…
I am a versatile individual which is reflected by my diverse working experience. I like to learn new things, provide solutions, communicate with people with the purpose of helping them and sharing my…
I’m an aspiring Virtual Assistant with a strong background in administration, coordination, and operations. My previous roles as a Benefit Coordinator, Subject Matter Expert, and Operations Supervisor…
Oversaw both domestic & international Training and Brand Ambassador teams for our premium television and sports clients. Managed a team of 22 direct reports, both domestic & international Developed…
As a BPO Trainer and Sales Representative, I possess a diverse set of skills that have been honed through years of experience in the industry. My primary strengths include:Training and Development: I…
Experienced leader with nearly 20 years of success in sales and customer support. Proven track record of growing startups and consistently exceeding expectations. Passionate about problem-solving and…
Dynamic and purpose-driven professional with experience in customer success, education management, and financial services. I’ve supported clients and students across global platforms, ensuring efficie…
I’m an operations and virtual assistance expert with over three years of experience turning complexity into clarity for real estate and customer-focused teams. As an Executive Assistant and Partner, I…
About Me:Hi, I’m Franchette — a Client Success & Healthcare Virtual Assistant with over 5 years of experience supporting businesses and medical practices across the U.S. I help entrepreneurs, teams,…
A specialist that is responsible for monitoring, inspecting, coaching and proposing measures to improve the organization's performance in order to meet quality standards.
A dynamic people leader and subject matter expert in financial operations and the payment card industry, with over 6 years of experience in optimizing team performance. I possess 8 years of specialize…
A seasoned professional with 18 years of experience in the BPO industry, including 1.5 years as a Team Lead and 5 years as a Virtual Assistant, I bring a wealth of expertise in customer service, opera…
Operations manager with a demonstrated history of working in the outsourcing/offshoring industry. Strong operations professional skilled in People Management, Training, International Relations, Vendor…
As a seasoned professional with a strong background as a Customer Success Specialist / J1 Visa Specialist, I bring a wealth of expertise and knowledge to the table. My proficiency in these roles has b…
I am a seasoned remote support specialist with expertise in BPO operations management, e-commerce, and hospitality. I manage orders, coordinate tasks, and provide accurate and timely customer service.…
Experienced CSM with a strong skill set in client relationship management within the real estate industry and Ecommerce industry. Proficient in nurturing relationships with clients, identifying growth…
I specialize in Customer Service given my 9 years of experience in this field with 4 years of that in a Managerial/Management role. Excellent English communications skills, both verbal and written. I…
I'm an experienced Call Center Team Leader with a strong background in customer service, performance coaching, and operations support. For the past three years, I have successfully led high-performing…
I’m a results-driven professional with over 14 years of experience in sales, coaching, and leadership. I began my career as a Registered Nurse and University Clinical Instructor, then transitioned int…
I am an accomplished Operations Team Manager and Customer Care Specialist with over 15 years of experience in delivering exceptional customer service, optimizing operational efficiency, and driving bu…
Hi! I’m Princess Claire Laycano, a nursing student with strong writing skills and a passion for creating clear, engaging, and well-researched content. I can write: - Health & nursing-related artic…
With a strong expertise in Email Marketing focused on lead conversion, I excel in crafting compelling campaigns that not only engage audiences but also drive measurable results. My commitment to custo…
My experiences are mostly from Financial Accounts. I have handled Wells Fargo Bank as a Customer Service Specialist with Sales. I was also once part of the pioneers of Paypal and became a Level 2 Spec…
Excellent communication, leadership, coaching, and conflict resolution skills. Strong understanding of business needs.
I have over a decade of experience in customer service, I’ve navigated the journey from frontline support to leadership roles, mastering every touchpoint—phone, chat, email, and social media. My exper…
I’m a results-driven professional with strong experience in sales, team leadership, and client communication. Over the years, I’ve developed a reputation for being organized, proactive, and goal-orien…
Experienced HR professional with a strong background in strategic planning, payroll processing, and employee development. Skilled in talent acquisition, benefits administration, risk management, and I…
Insights Analysis, Root Cause Analysis, Content Moderation
I am a graduate of AB Mass Communication and since elementary school I have been submitting articles to the school paper. I was trained well by my college professor with regards to writing articles pa…
I am a learning and development professional specializing in courseware development and training delivery based on IBSTPI rubrics, ADDIE, and adult learning methodologies, which enabled me to work on…
I have 12 years of experience in the BPO industry and handled different travel accounts (Travel and Hospitality) both on Sales and Customer Service. I started my journey as an agent and worked my way…
• Team Collaboration & Leadershipo Proven ability to thrive in both collaborative team environments and independent roles.o Experienced in leading teams to achieve shared goals through clear communica…
I’m an adept project manager specialized in project management, lead generation, admin support, account management, people management, data entry / cleanup and web research for various industries in t…
Hello there! I'm a passionate customer service professional with a knack for turning challenges into opportunities. With a focus on providing exceptional service, I thrive in dynamic environments wher…
Oversees Healthcare Service Delivery Operations with a focus on back-office functions and remote team management. Ensures compliance, process efficiency, and service quality across distributed teams,…
Experienced and versatile professional with a strong background in virtual assistant success management, customer service, technical support, and career coaching. With over a decade of hands-on experi…
Have the abilities or strengths in management roles that aid in guiding and encouraging a team toward achieving a common goal or set of goals or KPI's.
I consider myself to be an excellent compliance officer since I carefully examine every aspect before establishing compliance guidelines or giving warnings. I must comprehend both these minute particu…
I am a Team player but I can work with minimal supervision. I am very keen to detail and I make sure to provide quality work
Highly organized and disciplined former Call Center Team Leader, now transitioning into a Virtual Assistant role. Brings strong communication, time management, and conflict resolution skills developed…
Procurement Specialist; Product ResearchSpecialist; Feedback/Review Specialist; Customer Support Specialist; Account Health Specialist; Product Research Specialist; Product Listing Manager; Account He…
i am responsible for sourcing, attracting, interviewing, hiring and onboarding employees, all while factoring in the long-term goals of an organization
I am working in the BPO industry for 11years. I have an experience for sales and customer support. I am also a team leader that specializes in pushing team’s performance
Results-oriented and dynamic operations professional with over 9 years of progressive leadership experience at Concentrix, spanning across roles such as Collections Advisor, Subject Matter Expert, Tea…
Experienced Operations Leader with 14+ years in BPO, specializing in team leadership, process improvement, and client satisfaction. Passionate about developing people and driving results through data…
I’m a results-driven customer experience and operations leader with over 15 years of success in the BPO industry, specializing in partner management, service delivery, and team development across glob…
I have more than 10 years of solid BPO experience. My last work experience was handling team as a Project Coach in a Call Center Company for a telco account. I am now switching to a much more convenie…
As a Team Leader, I believe that my combination of skills, experience, and personal qualities make me well-suited for the role. One of my vital roles, is being an assistant of the Director of operatio…
I help Coaches and Course Creators craft compelling course content by articulating the unique value of courses and create a content strategy to ensure engagement and alignment to target audience’s int…
As a seasoned creative director, my experience is rooted in leading multiple organizations during my academic years and extending into my current professional endeavors. I excel in creative direction,…
My top skills include strong communication—whether oral, written, or via email—analytical thinking backed by data-driven decision making, and the ability to lead and collaborate with diverse, high-per…
Experienced Care Service passionate about delivering what was expected of me. I learn through research and collecting data for me to deliver the tasks that were assigned. Expert in gathering data, org…
Experienced Training, Quality, and Compliance Manager with a proven track record of success in the highly recognized Business Process Outsourcing industry. Designed, executed, and optimized training c…
Managing a team of 25 team members which can be reduced depending on the head count target of the company. This includes reporting their current numbers in terms of performance and / or productivity,…
With over 26 years of proven success in real estate sales, I bring extensive experience in team leadership, strategic planning, and market analysis. I have a strong track record of driving high-perfor…
HR rockstar for 8+ years with specialization on recruitment, employee relations (disciplinary & employee engagements) and compensation and benefits.
Results-driven professional with over five years of experience as a Team Leader in the BPO industry, demonstrating strong leadership and communication skills. Proven expertise in client relations and…
Customer service professional with almost 8 years experience in medical insurance assistance with members and providers. I handle both inbound and outbound calls, I’m resourceful problem solver who is…
Been in the BPO industry for over 9 years, 5 years in leadership role and my experience in handling different accounts with a totally different type of customers helped me develop a deep understanding…
Self-motivated Operations Manager successful in collaborating with Clients, Team Leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collabor…
Im lykamae camoro from phil.. I have 1 year expereice in CSR and 2 years in cold caller and 6months in appointment seller
Worked as a customer service team leader for a telecommunications account for more than 5 years.
Amazon Product Research Specialist FBA/ FBM, Online Arbitrage, Wholesale, Amazon Seller Central Navigation, Product Listing, Product Description, Database and Microsoft Excel Experienced in Product…
I have worked for the BPO industry for 23 years delivering services to international clients from various industries such as Credit Card, Telco, Cloud Services, Consumer Banking, and B2B Demand/Lead G…
I am a results-oriented sales leader with over 20 years of success driving revenue growth, leading high-performing teams, and executing strategic initiatives across the FMCG and distribution industrie…
With 12 years in the outsourcing industry, including 10 years in leadership roles, I have developed a deep understanding of customer service, back office/administrative operations, and team management…
Team Leader & Administrative Specialist Key Strengths & Achievements: ? Proven Leadership: Successfully oversee daily team operations, set clear project deadlines, and drive accountability across te…
Hi there! My name is Elle and my goal is to help your business reach its full potential!I have been working for 5 years and during my career, I have gained in-depth experience in project management, a…
With over eight years of experience in cold calling, sales, and customer service, I am a passionate and driven Business Development Manager at The Introduction, a company that connects entrepreneurs w…
11yrs Call Center experience 8yrs retention Specialist 3yrs B2B Sales experience Lead Generation Closing sale Good in Microsoft Excel CRM intergration
Results-driven Customer Success Manager and Technical Support Specialist with 8+ years of experience in customer service, client onboarding, and sales. Proven track record of handling inbound and outb…
I am a dedicated and skilled virtual assistant committed to helping businesses and professionals streamline their operations and maximize productivity. With a background in administrative support, pro…
Results-driven professional with almost 20 years of diverse experience across logistics, collections, banking, customer service, technical support, employee supervision, and operations management. Ade…
I worked in the BPO industry for more than 16 years and currently working as a freelancer.
I have 4+ years in operations management, HR management, talent acquisition, and business development; 20+ years of customer service experience; 15+ years in Financial & Technology Services; 10+ years…
I am a committed, structured, and systematic person. I possess strong interpersonal abilities, excel in teamwork, and am enthusiastic and eager to acquire and enhance new skills. I am trustworthy and…
Detail-oriented professional with 8 years of experience managing US Health Care insurance accounts. Proven track record of meeting strict deadlines, nurturing talent, and driving team performance. Ski…
I am a dynamic and results-oriented leader with 21 years of solid experience in BPO Operations, Team Management, Exemplary Inbound Sales Tele Marketing, Excellent Quality Customer Service, Effective…
Experienced Learning Specialist with a strong background in training product-specific processes and customer interactions across phone, chat, and email. Skilled in sales, customer retention, and t…
6 Years BPO experience in Technical, Sales, Property Management, Loan Mortgage, and Medical Account with Management and Leadership Skills.
I am an experienced team-lead and trainer in the BPO industry seeking a permanent work from home setup where I can apply my knowledge and skills for continuous improvement. I have experiences in custo…
Performance-oriented Servant Leader offering an exceptional record of achievement 16-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers,…
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of s…
Started working in the BPO industry since 2016, servicing US-based customers handling TelCo services ( MetroPCS) then moved to AT&T ISM Fiber offering Sales and Customer Service and was promoted as a…
I've been in the Sales and Marketing industry for 4 years and I have done different roles but I started as an Appointment Setter that eventually landed on projects for doing Sales Management for B2B M…
Motivated and dedicated customer service professional with a proven track record of delivering exceptional service, ensuring customer satisfaction, and advancing into management roles. With a solid u…
2yrs in B2B Management, Technical Support for 1 year, Sales Support for 4yrs same as Customer Service Support around 7yrs.
I am an experienced Operations Manager with a proven track record in optimizing processes, enhancing efficiency, and achieving results in dynamic environments. With a focus on strategic planning, proc…
Hello! My name is Emmalyn, but feel free to call me Emz. I have a strong background in the BPO industry with 14 years of experience, including 9 years in leadership roles. Throughout my career, I've h…
With over 20 years of experience, my career is marked by a steadfast commitment to enhancing team performance in Operations, Client services and Correspondence. As the current Team Performance Mana…
Dedicated Client Success Manager with a passion for building strong relationships and delivering exceptional service. With a proven ability to understand client needs and drive results, I aim to cre…
Train and develop leaders to achieve their high potential through coaching. Help leaders to develop their down lines and achieve their success both in career and personal.
10 years of experience on BPO industry as a teammate, mentor, and a coach for customer service on multiple accounts like T-Mobile US and eBay US.
Operations Management, Performance Management, Performance Coaching, Business Presentation, Root Cause Analysis
I am a highly motivated individual that seeks to further my career and knowledge of different industries. I am curious by nature and have the ability to learn and perform under pressure. I am motivat…
I was a former healthcare representative who performs informational and service-related duties on behalf of the health care company, typically assisting member about their concern with regards to thei…
Hi, my name is Phoebe V. Genciana, often called as Phoebs by my colleagues and friends. I am working in a diverse environment and can adjust to a drastic change. Been working at home since 2019 when p…
Ready to skyrocket your brand to new heights? As both a Digital Marketing Expert and the driving force behind Calebrated agency, I offer a dynamic blend of strategic expertise, creative innovation, an…
A professional with years of call center experience and solid exposure to customer service, technical support, and sales. Worked with top global brands in telecommunications and logistics, primarily a…
Masters Degree Holder with 8 years of working experience. Must be able to communicate through messages with fluent English. Disciplined individual who can stay committed to completing tasks. Responds…
I have extensive experience in the Customer Service industry, having worked with various accounts since 2005. I started in 2005 as a customer-facing agent and eventually got promoted as a Supervisor i…
I have over 20 years of experience as a BPO executive. The last 10 years as a Director of Site Operations in multiple locations in the Philippines. My skillset includes leadership development, instru…
*Lead a team of 10-15 call center phone, email and chat representatives. *Take customer calls, chat and emails when the queue is full to meet clients' targets. *Attend real-time needs such as call e…
Proficient in Operations Management, Project Management, Reports Administration, Reports Analysis, Data Entry, Customer Service. Has also experience on payroll processing, compensation and benefits, r…
13 years of BPO work experience handling Technical Support and Customer Service. Proficient in Operations management, Client Management, Reporting, Insights, and Analytics.
Have the ability to execute programs using limited resources. Problem solving, leadership and communication skills are some of the qualities developed from my experience as an able customer relations…
Major contributor in the redesign and implementation of both Customer and Employee Journeys with the objectives of improving Advocacy, Retention, Growth, and reduction of Effort both on customer’s and…
Profile Summary: Detail-oriented and customer-centric professional with extensive experience in Quality Analysis, Customer and Technical Service within the Microsoft ecosystem. Equipped with a prov…
I’ve been with BPO industry for 16 years and in my previous role as an Assistant Operations Manager at Teleperformance, I honed my skills in Performance management through effective coaching, implemen…
Keen to details, Great organizational skills, Superb
I have worked diligently in the customer service industry for over 10 years now mainly centered customer inquiry satisfaction and sales. My past work experiences have taught me to be productive not on…
Dedicated and detail-oriented Team Leader in the Sales and client retention department, I thrived in guiding and motivating the team to excel. I implemented innovative strategies, incorporating dat…
Started Career in BPO supporting Technical and Customer Service since 2011. Worked with Telecommunications (Technical Support) from 2011-2020 as a Team Leader. Moved to Customer Service as a Team L…
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive bu…
I am a Professional Teacher seeking to upstart my online career.
I'm an experienced Product Manager and Team Manager
• A creative thinker who can work well independently, I use my own initiative to get the job done, I think before I speak, and I have strong communication skills. • Patient and easy going individual…
Over four years in the call center industry, I've worn multiple hats from customer representative to trainer, coach, and team lead. This diverse experience has equipped me with a range of valuable ski…
I am able to relate to people and achieve a common goal, I am also a quick learner and has a possitive attitude.
I have 12 long years of experience in people management and coaching agents for improvement. I love multi tasking and I stay positive and motivated even under pressure.
Customer ServiceData AnalysisFacilitationTime ManagementCoaching
I'm Natasha Marie C. Canubida-Atillo, a seasoned healthcare professional with more than three years of expertise in counseling and mental health support. With a Master's degree in Clinical Psychology…
I am Shaquille S. Catli, originally from the Philippines, a licensed professional with a diverse seven-year background spanning guidance and counseling, psychology, career development, special educati…
Sales, Marketing, Customer Service, Training and Collections experience – both inbound and outbound, with team management and training skillsOver ten years experience in client services, leading vario…
Responsible for overseeing the day-to-day operations of a BPO team to ensure that performance goals and service level agreements are met. Equipped with knowledge and skills in managing a team of agent…
I'm an experienced Team leader for 9 years. I ensure that when a task/project is assignedto me I follow through, validate and deliver the results. I am passionate about what I do and this makes my wor…
Experienced Learning Specialist and Instructional Designer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business Process, Customer Service Representatives,…
I am a hard-working person who likes to challenge herself in every field she belongs to. I started working as a marketing assistant at a shipping line company where we sell ship parts and offer servic…
Experienced customer service professional specializing in the field of Tourism and hospitality industry. I have also explored Real estate in the area of administrative and customer support. The years…
I have been a Supervisor or a Team Leader since 2019. I have handle voice account in relation with Technical and Customer service.
USRN. Registered Nurse by profession with expertise in bedside nursing, ICU and the medical surgical field. Familiar with Medical Terminologies. Well versed and proficient in English, Excellent in wri…
Hi, I am Fave, a multifaceted individual that has in-depth experience in effective management, recruitment process, customer service, sales, quality analysis, training, retention, and technical suppor…
"“My job is not to be easy on people. My job is to take these great people we have and to push them and make them even better” - has been the principle I live by in my entirety of my career as a Team…
With over 18+ years experience in the Outsourcing Industry on a Telco Vertical. Experienced Associate Director Of Operations with a demonstrated Skilled in Coaching, People/Leadership Development, Ser…
- Been with BPO industry for almost 9 years - handling team for almost 9 months
Do you need help and assistance in balancing your priorities and navigating life's complexities? Look no further! As an experienced Guidance Associate and Registered Psychometrician, I have been empow…
Managed agent performance through behavior corrections and identify gaps in agent skillsRegular reporting to management on performance successes and opportunitiesCreate action plans to improve process…
Customers our the outmost priority. Continuous Improvement is a big thing for me. The aim for me is to make my customers life as easy as possible.
I am writing to express my interest in the position. With my extensive experience in customer service and leadership roles, I am confident in my ability to contribute to your team and make a positive…
Hi, I am Jhoanna Marie Talle, 26 years old. Graduated last 2017 with a degree of Bachelor of Science in Secondary Education Major in General Science. As a licensed professional teacher, my career star…
Accomplished Pharmaceutical District Sales Manager with a strong history of surpassing sales goals and developing lasting relationships with clients. Adept in providing crucial information regarding n…
I bring 17 years experience in customer service. I joined the BPO customer service at entry level and learned the very basic from the production floor. My growth in the industry is a testimony of my p…
Overview: As a Language Coach and Trainer, my primary responsibility is to empower individuals to develop their language skills and enhance their communication abilities. I've worked with clients of…
I am a hard working employee. My job as a Team Manager is to coach every agent, supervise my agent, create payroll, manage the team, and monitor their stats.
The last work I've had was with Customer Service for US Small Business cardmembers which include but not limited to payments processing balance inquiries, disputing charges, setting up fraud claims, r…
Being able to set up as an excellent example to my team is my utmost driving force for a career. With 12 years of experience, I have a proven ability to in establishing and maintaining excellent com…
Experienced Senior Team Manager with a background in customer service management. Proven leadership in guiding admin recruiters, engaging with US-based clients, and driving operational excellence. Str…
Specializing in coaching and development, she thrives in fostering high-performance cultures She has a passion in facilitating strong team communication. Through her dedication to creating supportive…
I got 13 years of expertise working in a call center environment. I have excellent communication and facilitation skills dealing both with local and foreign clients in a virtual or email setting. I am…
In my six years of experience in training and development, I have consistently demonstrated expertise in designing and implementing effective call center training programs. Handled different lines of…
Result-driven • Customer-oriented • Versatile and Energetic with years of diverse career experiences in the field of Maintenance, Production, Administration, Operations, and Consequence Management in…
I'm a competent virtual assistant who enjoys supporting business owners as they manage their personal lives. I have assisted business owners in growing their operations so they could rest easy knowin…
A high performing Operations Manager with a passion for contact center industry. 10 years of experience impacting positive organisational outcomes through performance management, action planning and…
An experienced and innovative professional in hospitality management, possessing a sharp attention to detail. Skilled in managing restaurant operations and fostering positive relationships with staff…
I have more than 15 years of BPO experience that includes being a frontline CSR, Escalation Associate, Operation’s Supervisor, Escalation’s Supervisor, Sales Supervisor, Team manager and Cluster Lead.…
As a QA / senior process specialist I acted as the focal point of contact for the team, working with different branches and departments ensuring that processes and reports are executed in a timely man…
• Overseeing day to day operations, monitors team performance and reports on metrics • Providing insights in team performance and presenting action plans to ensure expectations are met
Passionate Business Development Engineer bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of improving the market position of a com…
- Leadership and management training background - Experienced in completing admin tasks such as preparing paperwork - Proficient and effectively use MS Office Suite, as well as cloud-based system (G…
Experienced training and development supervisor with background in soft skills and process/product training, team leadership, and project management in the BPO industry. Also a licensed English teache…