Geoffrey A. Ruiz
Process-Driven Quality & Operations Specialist

A results-oriented professional with a proven track record in Quality Assurance supervision, B2B lead generation, and data analysis. I specialize in bridging the gap between customer experience and operational efficiency. By leveraging a Lean Six Sigma Yellow Belt mindset, I excel at building teams, streamlining processes, and integrating AI and automation to solve complex business challenges. Known for adapting quickly under pressure and driving continuous improvement, I am looking to partner with a company that values proactive leadership and tangible results.

Quality & Process Improvement: Supervised QA teams, implemented static testing, and developed test metrics to ensure business-critical operations run smoothly.

Data & Automation: Proficient in Excel, PivotTables, and end-to-end automation workflows (Zapier, AI integration) to ensure data accuracy and real-time synchronization.

Client Relations: Experienced in managing B2B client needs, from technical support and billing (QuickBooks) to lead generation and appointment setting.

I have provided support for a 3PL company as well as customer support for technology and insurance companies.
-Order entry and investigation
-Shipment tracking
-Order Resolution
-Delivery Support
-Customer Support

Software Proficiency
-WMS ( Accellos, Warehouse Advantage and Connect)
- Microsoft 365 ( Outlook, Excel, Power Point, Word, OneDrive )
- Google Suite ( Gmail, Spreadsheet, Slides, Docs, Drive )
- Salesforce CRM
- Jira Cloud CRM
- -----------
- DropBox
-Slack

I am a Campaign Operations Specialist with 10+ years of experience in campaign management, lead operations, data quality, sales, and customer support. In my recent role as a Lead Allocation Campaign Specialist, I managed 30–50 lead campaigns monthly, generated over $1M in annual revenue, maintained a 95% campaign success rate, and ensured accurate and timely lead distribution. I am highly experienced with -----------, campaign tracking, lead data management, workflow optimization, and coordinating with marketing and sales teams to achieve campaign goals. Previously, I worked as a Lead QA Analyst, where I improved data workflows by 20%, as well as in travel sales and customer/technical support roles, giving me strong communication, problem-solving, and client service skills. I am organized, detail-oriented, and results-driven, with a strong ability to manage multiple priorities and keep campaigns running smoothly from setup through delivery.

If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their passion projects.
Enter me—your dedicated, detail-oriented, and hardworking general virtual assistant ready to help you! I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business!
Imagine what you could accomplish if you weren’t bogged down by emails. scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break.
Here’s how I can help you:
? Email Management: I’ll sort through your inbox and prioritize important messages, and keep your communications flowing smoothly.
? Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders.
? Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything.
? Research & Data Entry: Need information quickly? I’ll conduct research and Handle data entry with precision.
? Customer Support: I’ll provide friendly and timely responses to your clients ensuring they feel valued and heard.
I handle the time-consuming, tedious stuff think data entry, customer service, scheduling, and inbox management—so you can focus on leveling up.
I’m detail-oriented, super organized, and ready to help you get back to doing what you love.
Ready to make your life easier?
Let’s work together!

I’m a results-driven professional with 4+ years of experience in remote roles across different industries. I bring a strong background in administrative support, operations support, student/client support, project coordination, research assistance, and outbound lead verification calls. I offer a well-rounded skill set developed through both on-site and remote work, and I take pride in being a dependable, proactive tea-----------mber. I’m committed to continuous learning and professional growth, and I consistently invest in improving my skills to deliver long-term value to the teams I support.

I am an Executive Assistant with great experience in customer service, email marketing, and business management. I am seeking a long-term commitment to help make a company successful.

Efficient, Detail-Oriented Virtual Assistant Committed to Seamless Operations

With a strong background in administrative support and customer service, I specialize in optimizing workflows, managing schedules, and ensuring smooth day-to-day operations for busy professionals and business owners. My experience in handling CRM systems, coordinating tasks, and providing top-tier client support allows me to anticipate needs, solve problems proactively, and keep businesses running efficiently.

What I Bring to the Table:
? 10+ years of experience in customer service & administrative support

? Expertise in calendar & email management, data entry, and process optimization

? Proficiency with CRM platforms, productivity tools, and project management software

? Strong communication skills & a keen eye for detail

? A proactive approach—staying organized so you don’t have to
I am dedicated to delivering high-quality support that allows my clients to focus on growth and success. If you're looking for a reliable, adaptable, and service-driven Virtual Assistant, let's connect!


E-mail address: -----------

With a strong background in project evaluation and monitoring, I specialize in coordinating construction activities, managing documentation, and supporting administrative operations. My experience includes cost estimation, stakeholder coordination, and technical reporting using engineering software & MS Office 365.

I am a dedicated virtual assistant with a backgound solar and battery administration and the energy upgrades in Australia. I have experience in project and CRM management.

As a goal-oriented professional, I am dedicated to achieving outstanding results by employing effective communication and strategies centered around clients' needs. I have a good track record in customer relationship management, customer support, copywriting, and marketing, during which I have successfully delivered marketing campaigns that enhance engagement and meet business goals. My excellent communication skills allow me to cultivate enduring relationships with clients and colleagues, contributing to a collaborative and efficient workplace.

I help startup CEOs and busy professionals stay organized, manage projects, and keep operations running smoothly.

If you're overwhelmed with emails, deadlines, and day-to-day tasks, I can help bring structure and clarity to your workflow so you can focus on growing your business.

I have a background in Industrial Engineering and production supervision, where I managed operations, improved processes, and worked in fast-paced environments that required strong organization and attention to detail. I also have experience working remotely as a Chat Support Specialist, handling communication, multitasking, and problem-solving in real time.

Here’s how I can support you:
• Inbox & calendar management (prioritization, scheduling, follow-ups)
• Project coordination (task tracking, deadlines, team communication)
• Workflow & process organization
• CRM and data management
• Research, reporting, and administrative support
• Client communication

I’m proactive, detail-oriented, and reliable. I don’t just complete tasks—I help create systems that keep your business organized and running efficiently.
I’m looking for a long-term opportunity where I can support a growing team and contribute to smooth day-to-day operations.

I’m an AI Automation Engineer who helps businesses automate repetitive work, improve lead follow-up, streamline operations, and connect their systems.

I build practical automation systems using GoHighLevel, n8n, Make, Zapier, APIs, webhooks, AI integrations, Voice AI platforms, and MCP.

I can help with:

- GoHighLevel CRM setup, pipelines, workflows, calendars, forms, tags, and automations
- n8n, Make, and Zapier workflow development
- AI integrations using OpenAI, Anthropic Claude, and Google Gemini APIs, custom prompts, structured outputs, and automated workflows
- Retell AI and Vapi voice agents for inbound calls, outbound calls, lead qualification, appointment booking, customer service, and follow-ups
- MCP (Model Context Protocol) integrations for connecting AI tools with databases, automation platforms, and external systems
- API and webhook integrations between different platforms and business systems
- Lead routing, qualification, and automated follow-up
- Appointment booking, confirmations, and reminder workflows
- CRM updates, pipeline management, and data synchronization
- Email and SMS automation
- Client onboarding and internal operations workflows
- Supabase and PostgreSQL database integrations
- Google Sheets dashboards, workflow logs, and reporting
- Automation troubleshooting, debugging, and workflow cleanup
- Workflow testing, error handling, and documentation

Tools I work with:

GoHighLevel, n8n, Make, Zapier, Retell AI, Vapi, Twilio, Supabase, PostgreSQL, OpenAI, Claude, Gemini, APIs, webhooks, MCP, Codex, Claude Code, Google Sheets, Gmail, Slack, Airtable, ClickUp, and Asana.

I focus on building automation systems that are practical, reliable, easy to maintain, and designed around how the business actually operates.

I help businesses design and implement complete automation systems that connect AI, CRMs, Voice AI, databases, APIs, and business tools into reliable processes that are easier to manage and scale.

I am a reliable and detail-oriented Virtual Assistant with experience in administrative work, bookkeeping, data entry, document preparation, online government assistance, and customer support.

I can assist with:
• Data Entry & Web Research
• Administrative & Virtual Assistance
• Bookkeeping & Basic Accounting Tasks
• Document Preparation & File Organization
• Microsoft Word, Excel & Google Workspace
• TIN, SSS, Pag-IBIG & other online assistance
• Canva & Basic Graphic Design
• Social Media & Online Business Support
• Customer Service & Communication

I am organized, hardworking, adaptable, and willing to learn new tools and processes. I take deadlines seriously and always aim to deliver accurate, high-quality work.

I am looking for a long-term opportunity where I can use my skills to help a business or client stay organized, productive, and efficient.

Available for part-time or full-time work.

Results-driven Virtual Assistant with experience in Property Management, Executive Assistance, Recruitment, and Administrative Operations. Skilled in guest communication, calendar and email management, scheduling, data management, team coordination, and administrative support.

Experienced in managing Airbnb and Short-Term Rental operations using Hostaway, Airbnb, VRBO, -----------, Google Workspace, Slack, Telegram, and CRM systems. Responsible for handling guest inquiries, reservations, check-ins and check-outs, maintenance and cleaner coordination, pricing updates, listing management, issue resolution, and delivering excellent customer service.

Also experienced in recruitment and lead generation, including sourcing candidates, screening applicants, coordinating interviews, onboarding, and providing administrative support.

Highly organized, detail-oriented, adaptable, and able to work independently with minimal supervision. Committed to delivering high-quality work, improving operational efficiency, and supporting business growth.

I am a Licensed Pharmacist and a dedicated Medical Virtual Assistant committed to providing high-accuracy administrative and medical support. By combining my clinical background with proven virtual assistant expertise, I bring a 'zero-error' mindset to managing complex schedules, sensitive data, and executive-level workflows. My experience in pharmacy leadership and patient coordination ensures that I maintain strict compliance and clear communication in every task. I am a proactive, detail-obsessed professional motivated to streamline operations and deliver exceptional results for your team in a fast-paced, remote environment.