Hey there! With over 8 years of diverse industry experience spanning Real Estate, IT, Digital Marketing, and Restaurant. I've had the privilege of serving as an Admin, Assistant to the CEO, a Digital Marketing Specialist, a Human Resource Generalist, and as a Bookkeeper!

I'm on the lookout for an exciting administrative or virtual assistant position where I can put my organizational, creative, and people skills to good use. When it comes to projects, I'm all about the details, and I'm driven to find resourceful solutions that get the job done.

My goal? To deliver top-notch results every time, ensuring my clients get nothing but the best. Let's work together to make things happen!

Some of the recent tools I've used:
- XtraChef
- Toast
- GSuite
- Slack
- Notion
- Trello
- Canva

With over 10 years of experience in customer service, administrative support, and client relationship management, I help businesses stay organized, responsive, and efficient.

I specialize in email management, calendar coordination, data entry, CRM management, customer support, lead follow-up, and task organization. My background includes supporting executives, managing client communications, handling sales support activities, maintaining accurate records, and ensuring smooth day-to-day operations.

I am proficient in tools such as Salesforce, Google Workspace, Microsoft 365, Asana, Trello, ClickUp, Notion, Slack, Zoom, Canva, ChatGPT, and other productivity platforms. I am also bilingual in English and Spanish, allowing me to communicate effectively with a wider range of clients and customers.

As a disciplined and determined professional, my primary objective is to continually enhance my knowledge and skills while delivering top-quality work. I am committed to making a positive impact within my team, among colleagues, and in the wider community. I aim to contribute significantly to the success of my company while maintaining a healthy work-life balance. To achieve these goals, I place a high value on continuous learning through workshops, courses, and professional development opportunities. I actively seek feedback to refine my performance and embrace challenges to broaden my expertise. With this commitment to personal growth, I am confident in navigating a fulfilling career journey.

AI Automation Specialist | Technical Support | Virtual Assistant

Results-driven AI Automation Specialist and Technical Support Professional with expertise in building efficient business workflows using Make, n8n, and Zapier. Adept at integrating advanced LLMs (OpenAI, Anthropic) to automate data pipelines, customer support, and administrative tasks. Combines strong technical troubleshooting (Windows OS, APIs, Remote Support) with high-level administrative skills to streamline operations, cut down manual labor, and deliver clear, user-friendly technical solutions.

How I can help your business:

Save Time with Automation: I can connect your apps (CRMs, sheets, email) using Make, Zapier, or n8n so you never have to do manual data entry again.

Implement AI: I build AI chatbots and automate content/data processing using OpenAI and Anthropic.

Tech & Admin Support: I handle Windows troubleshooting, manage live customer chats simultaneously, and organize your daily business operations.

I am reliable, detail-oriented, and ready to help streamline your business. Let's discuss how I can save you hours of manual work every week!

I help founders, CEOs, coaches, consultants, and service-based businesses stay organized through reliable Executive Assistant support, operations support, systems, automation, and beginner-friendly funnel support.

I can support you with calendar management, inbox management, admin coordination, project and task tracking, CRM updates, SOP creation, client follow-ups, workflow organization, research support, meeting preparation, and simple backend systems.

I also support simple automation and funnel-related workflows, including inquiry flows, application forms, booking steps, lead tracking, follow-up emails, and basic funnel automation. This is especially helpful for business owners who need a clearer process for managing leads, client inquiries, appointments, and follow-ups.

I am organized, proactive, detail-oriented, and calm under pressure. My goal is to help business owners save time, reduce missed tasks, improve follow-ups, and create smoother day-to-day operations behind the scenes.

Tools I use include Google Workspace, Microsoft 365, Notion, Slack, Asana, Trello, ClickUp, HubSpot, Attio, Calendly, -----------, Canva, ChatGPT, and Claude AI.

I am available full-time and can work with clients across US, UK, and AU time zones.

If you need reliable EA support with systems, follow-ups, and simple funnel workflows, feel free to send me a message. I’d be happy to discuss how I can support your business.

I have over 10 years of experience in operations and customer service, mostly in the food and retail industry. I’ve handled daily store operations, managed teams, created reports, and helped improve overall performance.
Skilled in supervision and tools like Microsoft Office and Canva. Highly organized, adaptable, and eager to transition into remote work while delivering efficient and high-quality results.

Hi, I’m -----------! With 5 years of experience in digital marketing and social media management, I create digital products and courses to help businesses and aspiring Social Media Managers succeed. Whether you’re looking to grow your business or start a career in social media, I provide the tools and guidance to make it happen. Let’s work together to elevate your online presence and achieve your digital goals!

I am a results-driven administrative and customer support professional with experience in university administration, compliance coordination, office operations, and client relations across both academic and corporate environments. I take pride in being highly organized, detail-oriented, and dependable, with a strong ability to manage documentation, coordinate with stakeholders and government agencies, and provide efficient support to teams and executives.

During my time at the University of Makati, I contributed to the preparation and coordination of institutional compliance requirements that supported the university’s CHED certification efforts, strengthening my ability to work under pressure while handling confidential information with professionalism.

In addition, I bring four years of customer service experience across the retail, video streaming, telecommunications, and social media business account support industries, where I developed strong expertise in customer support, account management, issue resolution, billing inquiries, technical troubleshooting, and client relations. Throughout my customer service career, I consistently maintained strong monthly scorecard performance by delivering high-quality support, resolving concerns efficiently, and meeting key performance indicators, quality standards, and service-level expectations.

Experienced remote administrative professional with a strong track record of organization, efficiency, and communication. Passionate about streamlining processes and providing exceptional support to teams and executives.

A Mechanical Engineer with proven expertise in conducting internal audits and ensuring static equipment reliability. Skilled in implementing industry standards to ensure regulatory compliance, operational safety and continuous improvement. Demonstrated success in mitigating operational risks and driving long-term cost savings through maintenance strategies and inspection planning.

I'm an experienced customer service and virtual support professional. I’ve worked in roles like e-commerce assistant, booking coordinator, and retail sales admin. My main tasks have included handling customer inquiries, taking orders, managing bookings, and helping guests or clients online and over the phone.

I’m comfortable using tools like email, chat, and order systems, and I always focus on keeping customers happy and things organized. I enjoy helping people, solving problems, and making sure everything runs smoothly.

Versatile VA—quick to adapt, reliable in every task ;)

I'm a tech-savvy Virtual Assistant with experience in administrative support, SEO content assistance, and social media management. I have worked with SEO agencies and business owners to conduct keyword research, write and edit SEO-optimised content, manage content calendars, and support Google Business Profile and social media posting.

In addition to marketing support, I handle administrative tasks such as email and calendar management, document organisation, data entry, and project coordination. I?ve supported executives, digital teams, and business owners in both corporate and remote environments, ensuring tasks are completed accurately, efficiently, and confidentially.

I am highly organised, proactive, and comfortable working independently using tools such as ClickUp, Asana, -----------, Canva, Google Workspace, Microsoft Office, Slack, and Zoom. I take pride in being reliable, detail-oriented, and committed to helping businesses stay organised and productive.

Core Competencies
? Executive & Administrative Support
? Calendar, Inbox & Email Management
? Project & Task Coordination
? SEO Content Support & Optimisation
? Social Media Content Management
? Data Entry & Document Organisation
? Process Improvement & Workflow Support

Technical Skills & Tools
? Project Management: ClickUp, Asana, -----------, Trello
? Productivity & Office Tools: Google Workspace, Microsoft Office
? Design & Content: Canva, CapCut
? Communication & Collaboration: Slack, Zoom, Google Meet
? Marketing & SEO Support: Google Business Profile, Meta Business Suite, Mailchimp, Grammarly
? AI & Productivity Tools: ChatGPT, Gemini, Claude.Ai, Perplexity

LinkedIn: www.-----------/in/jan-jaycell-casiano-----------bb
Portfolio: -----------