I'm Farinah — your Executive VA, photo editor, and listing coordinator all in one. Real estate agents and business owners hire me when they're overwhelmed with admin work, messy inboxes, and listings that aren't moving fast enough.
I step in and take things off your plate — immediately.

Are you spending more time managing your business than closing deals?

I'm Mary Ann Marbella, a Real Estate Virtual Assistant with over 5 years of experience supporting Realtors, real estate teams, and property management companies in the U.S. I help busy professionals stay organized, generate more leads, maintain their CRM, manage social media, create marketing content, and handle day-to-day administrative tasks so they can focus on serving clients and growing their business.

Here's how I can help your real estate business:

CRM Management (Brivity, BoldTrail, GoHighLevel)
Lead Generation & Database Management
Social Media Management
Canva Graphic Design
Video Editing (Reels, Shorts & TikTok)
Property Listing Management
Appointment Scheduling Email & Calendar Management
Administrative Support
Content Planning & Scheduling
Document Organization
Client Communication
Transaction Coordination
Comparative Market Analysis (CMA) / Comps Research<8efe80624d780eba0c6493ec45140364>Facebook Ads
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Skip Tracing


I have experience using tools such as Brivity CRM, BoldTrail (kvCORE), GoHighLevel, Tenant Turner, RentFaster, Canva, Meta Business Suite, WordPress, Mailchimp, Google Workspace, Microsoft Office, ChatGPT, Buffer, CapCut, Adobe Photoshop, Asana, Slack, ClickUp, Follow Up Boss, Claude, Manus, Durable, Netlify, Gemini, Hedra, Heygen, Googleflow, Klong Ai, Grok, Skyslope, Docusign and many more.

I take pride in being proactive, detail-oriented, organized, and dependable. My goal is to help Realtors save time, improve efficiency, maintain a strong online presence, and focus on closing more transactions while I handle the behind-the-scenes work.

I’m a former Engineering Supervisor with several years of experience overseeing operations, coordinating with cross-functional teams, and ensuring project efficiency. While my foundation is in engineering, I have since fully transitioned into the field of Real Estate Virtual Assistance, where I now specialize in providing professional support to real estate agents and property managers. My role as a REVA involves handling transaction coordination, listing management, and property management tasks with precision and consistency. I am well-versed in managing MLS listings, tracking documentation, communicating with clients, and supporting day-to-day backend operations to help real estate professionals stay organized and focused on their sales. My background in engineering has instilled in me a strong eye for detail, a process-driven mindset, and a high level of accountability—traits that now allow me to work independently, meet deadlines, and deliver accurate, high-quality results in the real estate space. I am passionate about providing structured, reliable support and take pride in being someone clients can depend on for efficient and seamless workflow management.

A highly skilled Admin Virtual Assistant with over 4 years of experience in lead generation, data entry, and in-depth research, specializing in real estate support tasks including pre-foreclosure, probate, divorce, estate sales, obituaries, and power of attorney research. Experienced in conducting website and public record research, compiling accurate and verified data, and sending organized daily reports to support efficient decision-making and smooth operations, while also managing and training tea-----------mbers to ensure quality, consistency, and productivity.

With over 4 years of experience in collections and customer service, I have effectively managed customer support and client relationships by addressing inquiries, resolving concerns, and providing professional assistance to ensure satisfaction. I have overseen account collections and payment resolution, following up on overdue accounts while maintaining compliance and professionalism. Additionally, I have maintained accurate records, monitored payment activities, and generated detailed reports to support informed management decisions and enhance operational efficiency.

I am a results-driven Ecommerce Assistant and Data Entry Specialist with proven experience managing and optimizing product listings across Amazon, Shopify, eBay, and Etsy. I help businesses scale by ensuring their product data is accurate, well-structured, and optimized for performance.

My expertise includes end-to-end product listing creation, bulk and manual uploads, SKU and variant management, image handling, pricing accuracy, and detailed product descriptions. I am highly experienced with dropshipping tools such as Oberlo and Dropified, and I efficiently manage large catalogs while maintaining strict quality standards.

Beyond product listing, I provide in-depth web research, data verification, and WordPress blog posting, always following brand guidelines and platform requirements. I am detail-focused, dependable, and proactive committed to delivering clean, error-free work that supports long-term growth.

If you're looking for a dedicated ecommerce professional who values precision, consistency, and reliability, I'd be happy to support your business.

Detail-oriented data and research specialist with hands-on experience in data management, product listing, research, and administrative support, I help businesses save time by handling the detailed work of researching, cleaning, organizing, verifying, and maintaining accurate information.

I can help with:

Product Data & Catalog Management

• Product listing and catalog uploads
• Product data entry, cleanup, and standardization
• Scraping product details and information
• Researching missing product specifications
• Collecting and organizing product image links
• Renaming and organizing large sets of product images
• Product categorization and tagging
• Preparing product data for bulk uploads
• Shopify, eBay, and other e-commerce platforms
• Maintaining product catalogs and spreadsheets

Real Estate Research & Listing Support

I also have hands-on experience supporting real estate businesses with:

• Property research and data collection
• Real estate listing updates and maintenance
• Verifying property details, pricing, bedrooms, bathrooms, square footage, and other information
• Researching builders/developers and property information
• Property and homeowner research
• Skip tracing and lead research
• Collecting and verifying contact information
• Working with platforms such as Zillow, Realtor, Redfin, Compass, and other real estate websites

I’m highly detail-oriented, comfortable working with large amounts of information, and focused on delivering accurate, organized, and consistent results.

I’m also open to any opportunities and eager to learn your processes, tools, and systems so I can quickly adapt and provide reliable support to your business.

My portfolio

Detail-oriented and reliable Virtual Assistant based in the Philippines with experience in administrative support, data entry, web research, calendar management, and customer support. I also gained hands-on experience working in our family business, where I handled daily operations, assisted customers, managed records, and helped keep tasks organized and running smoothly. This experience strengthened my communication, multitasking, and problem-solving skills. Skilled in using Google Workspace, Excel, Canva, and various online platforms to support business operations efficiently. I’m a fast learner, highly organized, and committed to delivering accurate and dependable work while helping clients stay productive and organized.

,I am a Short-Term Rental Specialist with hands-on experience managing pricing, listings, and overall performance for large-scale portfolios of 200+ properties across US markets.

My core strength is revenue management—optimizing occupancy, ADR, and RevPAR through daily pricing adjustments, competitor analysis, and demand-based strategies. I have experience using Wheelhouse, PriceLabs, Hostaway, and Streamline VRS, and I actively monitor pacing, pickup trends, and market conditions to ensure each property is competitively positioned.

In addition, I have worked as a Listing Specialist, optimizing photos, titles, descriptions, and overall listing presentation to improve conversion rates. This allows me to take a more holistic approach—identifying whether performance issues are driven by pricing, visibility, or listing quality. I am proactive, detail-oriented, and focused on maximizing both bookings and revenue across every property I manage.

Typing
Reliability
Time Management
Resourcefulness
Self Motivation
Organization

Virtual Assistant with 9+ years of remote experience, including 6+ years supporting U.S. real estate teams in listing coordination, compliance, transaction coordination, executive assistance, customer service, and operations.

Core Expertise
• Executive & Administrative Support
• Listing Coordination
• Transaction Coordination
• MLS Management
• CRM Management
• Calendar & Email Management
• Seller Market Updates
• Client Communication
• Compliance & Document Management
• Lead Management & Follow-up
• Customer Service
• Microsoft Office & Google Workspace

Career Highlights
• Managed listing lifecycle from pre-listing to closing.
• Prepared weekly seller market updates and comparable market reports.
• Coordinated photography, inspections, showings, open houses, and marketing timelines.
• Maintained transaction compliance and organized digital files.
• Supported tenant billing and administrative operations at Livable, Inc.
• Consistently recognized for customer satisfaction and communication.

Software & Platforms
MLS, Follow Up Boss (FUB), Total Brokerage, Microsoft Office, Google Workspace, AI tools, CRM systems, Zoom, document management platforms.

Business Operations Partner | Systems Specialist

Hi there! 👋 I'm Rain - an operations specialist who keeps busy teams running smoothly behind the scenes, so you can focus on what actually grows your business.

With over 5 years of experience across real estate and wellness companies, I've helped brokerages close hundreds of transactions cleanly, built CRM and lead systems from scratch, and put SOPs in place that teams actually use. I've supported operations behind $100M+ in commission volume and managed lead systems with 30,000+ contacts - so whether it's one messy inbox or a whole workflow that needs rebuilding, I've probably untangled something like it before. ✨

Here's how I can help:

⚙️ Systems & Ops Strategy
Building and documenting SOPs, streamlining onboarding and offboarding, and setting up the systems that let a growing team scale without chaos.

🏠 Real Estate Operations & Transaction Coordination
MLS listings, CRM updates (Brivity, Zoho, Monday, ClickUp), contract and disclosure prep, compliance documentation, lead tracking, and keeping every file organized and closing-ready.

📣 Social Media & Marketing Support
Content creation and scheduling, email campaigns (Mailchimp, FloDesk), newsletters, and property/brand marketing using Canva, CapCut, and Filmora.

💬 Client & Team Communication
Scheduling, follow-ups, and the kind of dependable communication that makes clients feel taken care of.

I love the behind-the-scenes work - building a system that finally makes sense, catching the thing that would've slipped through, making a chaotic week feel manageable again. If that's the kind of support you're looking for, I'd love to connect! 🗂

Best,
Rain 🌧️

Assistant Property Manager / Vacation Rentals Coordinator

April 2019 ? December 2025

Detail-oriented property management professional with extensive experience supporting long-term and vacation rental operations. Proven ability to manage daily operations, coordinate vendors, maintain tenant and guest satisfaction, and optimize workflows using industry-leading tools.

Core Skills & Experience

Property Management Software: Proficient in AppFolio for tenant management, rent tracking, work orders, and reporting; experienced with Propertyware for tenant relations.

Property Inspections: Skilled in using ZInspector to conduct and document move-in, move-out, and routine inspections.

Maintenance Coordination: Experienced with Property Meld to track maintenance requests and ensure timely repairs.

Vendor & Cleaner Management: Handle hiring, onboarding, scheduling, and quality control for cleaners, vendors, and maintenance teams.

Tenant & Guest Relations: Strong background in communication, issue resolution, lease coordination, and retention.

Operational Oversight: Manage daily property operations, streamline workflows, and delegate tasks to virtual assistants.

Payments & Processing: Knowledge of Stripe for payment processing and reconciliation.

Vacation Rental Marketing & Listings: Manage listings across Airbnb, VRBO, -----------, TripAdvisor, and Rentals United, including pricing and guest messaging via Guesty.

Guest & Tenant Screening: Familiar with Autohost for risk management and screening.

I provide reliable administrative and marketing support with experience in commercial real estate documentation, property listings management, and email marketing. I am detail-oriented, organized, and focused on producing accurate and professional work to support business operations and property marketing.

What I Can Do

• Prepare commercial real estate marketing packages and proposals
• Organize financial and lease documents (rent rolls, lease abstracts, P&L reports)
• Create and manage commercial property listings
• Maintain and update property listing information across platforms
• Prepare closed sale summaries and transaction reports
• Design marketing email flyers for property promotions
• Assist in email marketing campaigns and contact list distribution
• Organize contract timelines and track key transaction deadlines
• Provide administrative and data organization support

Tools & Platforms I Have Used

• Buildout – marketing packages, property listings, proposals
• LoopNet – commercial property listings
• Crexi – property listings and updates
• Constant Contact – email marketing campaigns and flyers
• Canva – marketing flyers and email designs
• Placer.ai - pulling out data for demographics and other important information for marketing
• Microsoft Excel – organizing data and reports
• Microsoft Word – documentation and formatting
• Google Docs / Google Sheets – document collaboration and data organization

With a background in Management Information Systems and a Bachelor of Law, I bring a unique blend of technical and legal expertise to the Transaction Coordinator/Property Management role, I managed complex transactions, ensured regulatory compliance, and coordinated with stakeholders for smooth closings. My leadership and problem-solving skills, crucial for managing property operations, tenant relations, and maintenance issues. I am proficient with essential real estate tools such as Tenant Cloud, Dotloop, Skyslope, MLS, Rezen, Zip Form, Tcdocs, Lone Wolf and DocuSign, streamlining transaction processes and enhancing efficiency. My familiarity with Canva, Google Workspace, ClickUp, MondayCrm, MS Office, Slack, OTC, Basic 3D Animation and Capcut that supports effective task management and communication.