Running a Shopify store can get overwhelming when product listings, store updates, customer messages, and other daily tasks keep piling up.

I help Shopify store owners save time by taking care of the day-to-day work behind their online store, including:

•Product listing and product data entry

•Product descriptions and basic SEO

•Shopify store updates and organization

•Inventory and product information management

•Customer support and email management

•Data entry and other virtual assistant tasks

I’m trained in Shopify and Virtual Assistance, with a background in customer service, administrative support, data entry, and email management. My training has given me hands-on practice with e-commerce workflows, while my previous experience has strengthened my attention to detail, communication, organization, and ability to follow processes carefully.

I’m currently building my professional Shopify experience and looking for a long-term client who values reliability, clear communication, and someone willing to learn their store and processes.

If you have Shopify tasks taking up too much of your time, send me a message and let’s discuss how I can help.

I worked as a mall ADMIN for 1 year and almost 10 years being a Manager in hospitality industry where I assisted customers, handle daily operations, data entry and inventories, scheduling, and different types of reports

With 4 years of extensive experience in after-sales support, customer service, and logistics management, I have worked primarily in the food service and e-commerce industries to ensure excellent post-purchase customer experiences.

Highly skilled and motivated freelancer seeking challenging and diverse projects in the fields of customer service chat support, back office support, food & beverage specialist, research services, data entry, and basic graphic design. Dedicated to delivering exceptional results and exceeding customer expectations.

> PROBLEM SOLVING: Strong problem-solving skills with the ability to address challenges, overcome obstacles, and adapt strategies in a rapidly evolving e-commerce landscape.

> ATTENTION TO DETAILS: Meticulous attention to detail in product research, data analysis, and quality assurance processes to ensure accuracy and consistency in deliverables.

> CONTINUOUS LEARNING: Committed to staying updated on industry trends, best practices, and technological advancements to enhance skills, knowledge, and effectiveness as an Amazon Product Researcher.

A dedicated and detail-oriented Accountancy student with strong leadership experience and excellent organizational skills. Proven background in sales and customer service, with a track record of reliability and professionalism. Served as Vice-President for Media and Documentation at HTCGSC-JPIA, gaining valuable experience in video editing, content creation, and event documentation. Proficient in Microsoft Office and committed to continuous growth and learning.

Virtual Assistant with nearly 3 years’ experience in sales support and customer service, skilled at engaging diverse clients, resolving issues, and communicating clearly. I’m eager to bring my problem‑solving mindset, adaptability, and strong people skills to your team and contribute to outstanding customer experiences. Also Proven track record in Handling Customer Inquiries and Support through chat, promoting Product effectively and Driving Sales. Demonstrated ability to adaptively solve problems and manage time efficiently while maintaining a customer focused approach. Career goal include leveraging expertise in chat support and sales strategy to contribute to a dynamic team environment.

no skill summary

Detail-focused and customer-friendly professional with experience in office support, customer service, and hospitality work. I am skilled in managing emails, answering customer questions, organizing files, and helping with daily tasks.

I can handle multiple tasks even in busy environments while staying accurate and professional.

I have worked with different types of clients and can communicate clearly, solve problems, and help make customers satisfied.

I am good with computers, reliable, and easy to train. I am ready to work remotely and support businesses using my strong organization and communication skills.

Hi! I'm Angela Mae Rico, a dedicated Virtual Assistant from the Philippines with a background in customer service and BPO support. I have experience handling customer inquiries, phone support, cold calling, and lead generation.
I also have experience managing my own online business, which helped me develop skills in customer communication, organization, online transactions, and understanding the needs of online businesses. Currently, I am expanding my skills in Social Media Virtual Assistance to better support clients with their online presence.
I am reliable, hardworking, and a fast learner who is committed to providing quality support and helping businesses grow.

Motivated and detail-oriented professional with a background in education and hospitality, now pursuing a career as a Virtual Assistant. Skilled in administrative support, social media management, and content creation using Canva and CapCut. Demonstrates strong organizational skills, communication, and reliability developed through years of professional and internship experience. Also, a fast learner.

I am a motivated fresh graduate with the ability to work independently and a strong desire to learn and grow professionally. I am skilled in creating clear, professional, and visually engaging presentations using Canva, Microsoft PowerPoint, Word, and Excel.

In addition, I have experience as a Content Creator, producing creative and meaningful promotional materials that help connect with audiences, build interest, and encourage engagement. I also manage two Facebook business pages that promote products such as food and clothing.

I aim to be recognized as a results-driven individual who combines creativity with a strong business focus, bringing value through clear communication, initiative, and a good understanding of what influences people and markets.

Dedicated and results-driven professional with strong experience in customer service and retail sales. Proven track record of handling client inquiries efficiently, managing sales transactions, and resolving issues with a positive attitude. Known for strong communication skills, quick learning ability, and a reliable work ethic. Ready to bring high-quality support to a full-time role.

Top-Tier CUSTOMER Assistance

12+ Years of Customer Service
Unleash Top-Notch Service
Achieve Customer Excellence

Let's make every client interaction a memorable one!

Experience SEAMLESS support; my expertise shines here.


A+ CUSTOMER SUPPORT
Efficiently manage inquiries with professionalism and politeness. Address concerns swiftly to guarantee satisfaction. Enhance customer loyalty through attentive and effective support.

EXCEPTIONAL SERVICE DELIVERY
Consistently exceed customer expectations with top-tier service. Drive customer satisfaction through personalized engagement. Ensure every interaction leaves a lasting positive impression.

PERSONALIZED ENGAGEMENT
Tailor interactions to meet individual client needs. Build strong, lasting relationships with customized support. Foster a customer-centric approach in every service aspect.

PHONE SUPPORT EXPERTISE
Answer incoming customer calls promptly and courteously. Resolve customer queries, concerns, and complaints effectively. Follow up on customer calls where necessary.

ADMINISTRATIVE SUPPORT
Accurate data entry and reservation management, ensuring seamless guest experiences. Monitored and responded to emails promptly Verified and processed reservations and communicated with guests to confirm bookings and handle inquiries.

TOOLS

CANVA
Zoom
Trello
Asana
Google Apps
Google workspace
Flodesk
quickbooks

"Ready to elevate your CUSTOMER SERVICE? Let's connect!
If you're sold and think we're a good fit.. Drop a personalized message and let me know.. What time works best for you for a DISCOVERY CALL *wink*


HAPPY to HELP,

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