I am a dedicated and reliable professional with 1 year of experience in customer service and sales. I have strong communication, problem-solving, and administrative skills, with experience handling customer inquiries, email support, data entry, and virtual assistant tasks. As an Accounting graduate, I also have knowledge of bookkeeping, financial reporting, accounting principles, and Microsoft Excel. I am a fast learner, detail-oriented, and committed to delivering high-quality work while helping businesses achieve their goals.

I help businesses build funnels and automated follow-up systems that capture leads, nurture prospects, and create a smoother customer journey.

My main focus is GoHighLevel, with experience building landing pages, lead capture forms, thank-you pages, appointment funnels, lead magnet funnels, CRM workflows, and email automations.

I also bring 2+ years of Customer Service experience, where I handled US and Australian customers, account concerns, billing, troubleshooting, complaints, refunds, cancellations, and escalations. This gives me a strong understanding of what happens after a lead becomes a customer and helps me create systems that are not only functional but customer-friendly.

I'm detail-oriented, comfortable following SOPs, and always interested in finding ways to make a process simpler and more organized.

I'm continuously developing my skills in funnels, automation, and customer experience, and I'm looking for opportunities where I can contribute, learn, and grow with a business.

Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide product information, answer questions, and resolve issues effectively.
Handle customer complaints and concerns with empathy and patience, aiming for swift resolution.
Process orders, returns, and exchanges accurately and efficiently.
Maintain thorough knowledge of our products, services, and policies to assist customers effectively.
Proven experience in a customer service or related role.
Strong communication skills, both written and verbal.
Empathetic and patient attitude when dealing with customers.
Excellent problem-solving skills with attention to detail.
Ability to adapt to changing situations and handle high-pressure situations calmly.

* Communication Skills
* Time Management
* Attention to details
* Good Decision Making
* Adherence to Deadlines
* Self-Motivation
* Customer Service
* Data Entry
* Knowledge on cloud-based apps
* Reliability
* Multitasking Skills
* Resourcefulness

Hello! I am Maribel, a 22-year-old 4th Year BSHM student from Cebu City, Philippines.
I am new to VA work but I am a fast learner, organized, and hardworking. I can help with admin tasks, organize files in Google Drive, reply to emails/messages politely, and basic social media posting using my cellphone.

Skills: MS Word, MS Excel, Google Docs, Gmail, Canva, Customer Service
I can work 3 hours per day and I can start ASAP. I am willing to learn and follow instructions to help my client. Thank you!

Operations and Sales Professional with over 6 years of experience in B2B/B2C sales, client relationship management, and customer care. Skilled in consultative selling, lead conversion, upselling, process improvement, and team coaching (SME) across hospitality, foodservice, and telecommunications industries. Dedicated to driving business growth and delivering exceptional client satisfaction.

Hi! I’m a reliable and hardworking Virtual Assistant who enjoys helping businesses stay organized and run smoothly. I can assist with tasks such as data entry, online research, order processing, and general administrative work.

I pay close attention to details and make sure tasks are completed accurately and on time. I’m comfortable following instructions and communicating with clients to make sure everything is done the way they need it.

I’m always willing to learn new tools and systems if required for the job. My goal is to support clients by handling daily tasks so they can focus more on growing their business.

Skills• Data Entry• Administrative Support• Online Research• Email Management• Order Processing• Customer Support• Spreadsheet Management• File Organization• Attention to Detail• Time Management

Tools I Use
• Google Sheets
• Google Docs
• Microsoft Excel
• Microsoft Word
• Slack
• Zoom

What I Can Help You With
• Data entry and spreadsheet updates
• Online research• Managing files and documents
• Order tracking and order processing
• Email organization
• Basic administrative tasks

Available for part-time or full-time work. I can work flexible hours depending on the client’s needs.

Thank you for checking my profile. I look forward to helping you with your business tasks.

I excel in providing information, answering questions, assisting with problem-solving, and generating creative ideas. My goal is to be known as a reliable and resourceful collaborator who can help streamline tasks and enhance productivity. I'm here to support your needs, whether through sharing knowledge, brainstorming, or providing insights on various topics.

I am a detail-oriented and highly organized professional with extensive experience in data entry, appointment setting, and customer service. My passion lies in helping organizations streamline operations, enhance customer experiences, and drive overall efficiency through meticulous attention to detail and strong communication skills. I am committed to building lasting relationships with clients, providing high-quality service, and creating positive working environments for both employees and employers.

Your Online
Virtual Assistant
Reliable. Efficient. Experienced.
With over a year of experience in virtual assistance, I specialize in
streamlining online operations, enhancing task efficiency, and supporting
business growth through high-quality remote support.
? Core Services I
Offer
Medical
Data Entry & Administration
Customer
Service Support (Voice,
Chat, Email)
Technical
Support Assistance
Email
Marketing & Automation
Task
& Time Management Support
???? Tools &
Platforms I Work With
Design & Editing
Canva · CapCut · InVideo
Social Media Management
Meta Business Suite · Later · Publer
AI-Powered Support
ChatGPT (content creation, automation, idea generation)
???? Remote Admin &
Project Management
Microsoft Office · Google Workspace

ClickUp · Trello · Asana

Slack · Dropbox · Notion
???? Specialized
Services
Medical
Intake & Patient Referrals
Handling
Prior Authorizations & Medical Forms
Social
Media Scheduling & Management
???? Let’s Connect
Send me a message with your specific needs or schedule a
discovery call to explore how I can support your business—remotely
and reliably.

I am a hard-working professional with a wide range of skills in creative design, helping customers, and office work. I have a strong background in making eye-catching logos and layouts for things like signs and clothing designs, and I am very good at changing these designs to make sure every client is happy with the final look. Along with my creative side, I have a lot of experience talking to people to solve their problems, answering their questions quickly, and making sure their needs are met. I am also very organized when it comes to office tasks, such as setting up meetings, keeping track of important files, and handling daily paperwork to keep a business running smoothly.

Xero-trained bookkeeper and virtual assistant with 9+ years of remote operations and customer service experience. Expertly combines advanced full-cycle bookkeeping training—including ledger maintenance, reconciliation, and reporting—with exceptional data entry precision and e-commerce database management. Proven ability to handle secure financial transactions, resolve complex billing inquiries, and maintain absolute data integrity for international clients under pressure.

Dedicated and hardworking professional with experience in healthcare support and customer service. Skilled in communication, multitasking, organization, and handling client concerns efficiently. Experienced in using communication and support tools such as RingCentral and DSL Users. Recognized as a Top Performer for Advanced Metrics and Non-Audit Metrics. Eager to contribute strong administrative, customer service, and coordination skills to a growing company.


Key Skills:

Patient Care Coordination

Appointment Scheduling

Care Plan Management

Medical Documentation

Patient Communication

Provider Coordination

Case Management Support

Electronic Medical Records (EMR/EHR

Medical Terminology

Healthcare Compliance (HIPAA)

Data Entry and Record Keeping

Experienced in social media management, content writing, product research, and customer support. Skilled in creating engaging content, identifying market trends, resolving customer concerns, and providing team support to improve performance and efficiency. Adaptable, detail-oriented, and committed to delivering excellent service across digital and support channels.

I have multiple experiences but my main skill is providing exceptional customer service to clients. Worked with various of telecommunication companies in the US for over 5 years and with all of these companies, I always have executed the best and is able to hit all the metrics given by the employer. I also have experience in Learning and Development (Training Team). I was able to handle classes with different types of learners and was able to let them all proceed to nesting with good scores. Together with my training team experience, I also have experience in administrative tasks like checking trends, upskills, and tracking each of the classes progress on their metrics. I am looking for a new opportunity wherein I can expand my horizon for me to grow as a person. I am a person who easily adjust to everything, a team player, and a person who keeps the team motivated. I believe in the saying “ Experience is the best teacher” because in gaining experience, you will know tons of things in life. Whether it may be failure or a success, as long as you were able to learn from it, grow from it, and put it into a good use, you will always succeed in life.