Hi! I'm John Angelo E. Lanceta, a Customer Support Specialist and Administrative Virtual Assistant with over two years of experience in customer service, sales support, and administrative operations.

I have experience handling customer inquiries, billing and account concerns, CRM management, data entry, documentation, and sales support in fast-paced environments. I also completed my internship in the travel industry, where I assisted with flight and hotel bookings, visa assistance, travel documentation, and client coordination. In addition, I create social media graphics using Canva and edit short-form videos using CapCut. My experience covers customer support, administrative tasks, travel operations, and content creation.

What I Can Do

Customer Support (Phone & Email)
Billing & Account Support
Customer Inquiry Resolution
Sales Support & Upselling
Data Entry & Documentation
Internet Research
CRM Management
Travel Bookings & Reservations
Visa Assistance
Canva Graphic Design
Short-form Video Editing (CapCut)

Tools & Software

CRM Systems
Avaya
iCARE / QuickView
CST
Grand Central
Microsoft Office
Google Workspace
Outlook
Microsoft Teams
Slack
Canva
CapCut

I'm committed to providing reliable support, maintaining clear communication, and delivering quality work. I'm always open to learning new tools and processes to better support my clients.

I am an organized and dependable Virtual Assistant candidate with professional experience in administrative support, education, customer service, sales, document preparation, and event coordination. My background has trained me to communicate clearly, manage deadlines, organize information, prepare professional documents, and work with different types of clients and stakeholders.
I can provide support with data entry, Microsoft Office documents, email organization, online research, file management, scheduling, customer communication, document formatting, presentations, and general administrative tasks.
As a licensed educator and administrative support professional, I am accustomed to handling detailed information, following established procedures, maintaining confidentiality, and balancing multiple responsibilities. My previous sales experience has also strengthened my customer service and relationship-building abilities.
I am adaptable, careful with details, receptive to feedback, and willing to learn the systems used by your business. My goal is to reduce your administrative workload and provide consistent, accurate, and dependable support.
I am available for full-time, long-term work at a starting rate of ₱250 per hour. I would be glad to discuss how my experience and work ethic can support your business.

medical virtual assistant

Detail-Oriented Virtual Assistant and Administrative Support preofessional with 20 years of experience in customer service,sales support,verification,data entry and administrative coordination. Experienced in client communication,auction and catalog support,report generation,process validation and team coordination.Proficient in MS Office,Google workspace,zendesk,slack, xero and other online platforms. Reliable,organized,adaptable,team player and committed to delivering accurate,timely and high quality work.

Starting your business journey, wanting to rethink your strategy, or ready to expand at last? Are you seeking for a partner with the necessary abilities and mindset to help you achieve your Business goals? You've located the ULTIMATE VA for you!

GHL CRM Specialist & Sales Operations Leader | 125 IQ & C2 English Mastery

A high-impact, results-driven remote professional offering a unique combination of technical GoHighLevel mastery, 4 years of Team Leadership/SME experience, and 4 years of Tele-Sales and Appointment Setting. Backed by an exceptional IQ of 125 (Top 5% cognitive ability) and bilingual C2 English fluency, I bridge the gap between complex technical systems and strategic business growth.

As a GoHighLevel CRM Specialist, I don't just execute basic admin tasks—I build, optimize, and manage high-converting pipelines, advanced automations, and custom workflows that scale operations. My background includes 5 years of remote communication coaching for C-level Japanese Executives, proving my ability to interface with high-level stakeholders, onboard clients, and translate complex technical solutions into clear business strategies.

With a High-Dominance and High-Influence DISC profile, I thrive as an autonomous, proactive asset to fast-growing agencies and SaaS companies. I take complete ownership of your GHL system architecture, lead routing, and technical troubleshooting to ensure your sales and marketing operations run flawlessly without constant hand-holding.

A self-motivated professional looking for work from home job. Have outstanding
organizational skills, a full understanding of corporate operations and
strategies, and exceptional communication skills to provide effective
administrative help and customer care to ----------- addition, want to expand
her public relations, sales and marketing talents in a dynamic setting. With certification in Sales Management, Social Media Management, Email marketing and Inbound Sales.

Looking for part time

I am a creative and detail-oriented Graphic Designer / Multimedia Designer with a solid understanding of visual design, social media graphics, email designs, digital content creation, and multimedia layouts. I’m proficient in using design tools such as Adobe Photoshop, Canva, and Figma, and I enjoy creating visually appealing designs that help communicate ideas clearly and effectively.

I’m adaptable, eager to learn new design trends and tools, and committed to producing high-quality creative work that supports engaging visual content and effective design communication.

I am a dependable Virtual Assistant focused on freight logistics support. I can help with shipment monitoring, ETA updates, organizing delivery documents, data entry, and email coordination. I work with accuracy, stay organized, and learn fast.

If you need a support VA to help reduce workload and keep operations updated, I am ready to assist.

Strengths
Organized and detail-focused
Good written English
Fast learner
Can follow SOPs
Reliable and consistent

Freight Management
Shipment Tracking
Logistics Coordination
Dispatch Support
Supply Chain Management
Order Processing
Documentation Management
Bill of Lading (BOL)
Problem Solving

Completed the 3-Day Freight VA Challenge, gaining foundational knowledge in freight logistics, dispatch support, CRM management, shipment tracking, and customer communication.

Versatile and driven professional with experience across finance, content creation, social media management, and inventory operations. Worked as a Finance Associate in a BPO setting, handling billing, reconciliation, and client support with precision and confidentiality. Skilled in crafting engaging written content and scripts, backed by strong research and communication abilities. Experienced in managing social media pages for student organizations and ensuring accurate stock monitoring and reporting in retail. Adaptable, fast-learning, and committed to delivering quality work in both independent and team environments.

I value clear communication, reliability, and results.

Call or message me at -----------or Email me at -----------

Hi!
I'm Oliver Anatalio from Philippines
I am currently working as an Insurance Data Representative Level2 in
Staffboom located here in the Philippines for 7 years.
I am under Commercial lines quoting in General Liability for several carriers like
CBIC,ATTUNE,BRIVADO,AVARA and in VETA I am binding carriers, the PALOMAR,CNA, and Clearspring. And I am Quoting and binding as well
in Excess on 2 carriers, the GRIDIRON and AIG. Most of my projects are for small contractors.
I am using several Tools or apps and websites on processing Quotes like
BTIS admin itself, ImageRight, Easyexcess.

Customer service professional with over one year of experience supporting retail and healthcare customers for Walmart, Lazada, and UnitedHealthcare. Proven ability to manage high-volume inbound and outbound interactions, resolve complex customer concerns, and consistently deliver exceptional service while maintaining high customer satisfaction.

Highly proficient in Customer Relationship Management (CRM) systems, including Xspace and CCA2 Lazada, with extensive experience managing customer inquiries, documenting interactions, maintaining accurate records, and resolving issues efficiently. Strong communication, problem-solving, and relationship-building skills have consistently contributed to meeting performance targets and improving the customer experience.

Advanced proficiency in Microsoft Excel, including data entry, spreadsheet management, data analysis, report generation, and record maintenance. Experienced in using formulas, organizing large datasets, developing tracking systems, and preparing accurate reports to support business operations and decision-making. Recognized for attention to detail, adaptability, strong organizational skills, and a commitment to delivering results in fast-paced environments.

Sales Professional | Solar & Construction Industry
Results-driven Sales Professional with 3 years of experience in the solar energy and construction industries. Skilled in generating leads, building strong client relationships, conducting product presentations, and closing sales. Experienced in identifying customer needs and providing tailored solar and construction solutions that deliver value and long-term satisfaction. Strong knowledge of sales strategies, negotiation, customer service, and project coordination. Committed to achieving sales targets while maintaining high standards of professionalism and client satisfaction.