Hi, I’m Johna — an experienced Administrative Officer and Recruitment Specialist with 6+ years supporting businesses in the Philippines and Australia. I help teams stay organized, streamline operations, and manage recruitment efficiently.

My expertise includes:

Full-cycle recruitment & onboarding
Administrative support & office management
Tools: Microsoft Office, Google Workspace, Canva, HR software

I’m detail-oriented, reliable, and proactive, always focused on delivering results and supporting smooth business operations. I’m available for part-time or full-time remote work and ready to help your team achieve its goals efficiently.

Let’s work together to make your business run smarter, not harder.

Hi, I’m Allyssa (you can call me A) — a reliable and results-driven remote professional with a strong background in AI content moderation, chat support, digital sales and team leadership.

I bring hands-on experience working with AI-assisted platforms, where I’ve supported content generation, managed multiple accounts, handled high-volume chats. My performance led to a promotion as a Sales Team Lead, where I managed a team of chat support agents, monitored KPIs, handled payroll, and provided real-time coaching to improve conversions and VIP sales and ensuring both operational efficiency and team performance. I’m highly detail-oriented and skilled in making consistent judgment calls on AI-generated content, whether for quality control, classification, or user suitability.

My experience spans chat support, social media management, and customer-facing roles in hospitality and sales, which strengthened my communication skills, adaptability, service excellence and professionalism across different environments.

Here’s what I bring to the table:
• Strong attention to detail and accuracy
• Experience with AI-generated content review and quality control
• Proven ability to manage teams and improve performance
• High-volume chat support and customer engagement
• Reliable daily availability and consistent output
• Organized, proactive, and easy to work with

I’m looking for long-term opportunities where I can contribute my skills, grow with a team, and deliver consistent, high-quality work.

If you’re looking for someone who can maintain quality at scale while operating with professionalism and discretion, I’d be glad to contribute to your team.

Let’s connect!

• Client Onboarding
• Customer Success
• Team Leadership
• KPI Management
• Operations Management
• Performance Coaching
• Business Analysis
• Customer Service Excellence
• Sales and Negotiation
• CRM Management
• Data Analysis and Reporting
• Conflict Resolution
• Employee Development
• Process Improvement
• Adaptive Leadership
• Problem Solving
• Stakeholder Management
• Client Relationship Management

I am a reliable and detail-oriented Virtual Assistant providing high-quality administrative, customer support, and operational assistance to growing businesses and busy professionals. I specialize in keeping systems organized, maintaining accurate records, and delivering professional client communication that reflects strong brand standards.

I have experience supporting international clients with CRM management, data tracking, customer service, research, and social media coordination. I am highly tech-savvy, quick to learn new systems, and able to work independently with minimal supervision.

I am committed to professionalism, confidentiality, and consistent, high-quality output. My goal is to become a trusted long-term support partner who helps businesses operate smoothly and scale efficiently.

I help businesses reduce errors, improve workflows, and deliver exceptional client experiences.With strong background in payroll, healthcare, and B2B operations, I combine accuracy, empathy, and efficiency in every task. Work with me, and let’s build systems that feel effortless. Resume: ----------- Portfolio: https://---------------------------------nva.site/

To further enhance my skills, through practicing and sharing it as a work phase on your company up to my utmost capabilities. Also to develop leadership and work relationship with others as well and to fulfill the personal growth in every individual needs. I am in search of good career growth opportunities where my aptitude and knowledge could be best subjected and utilize for the advantage of the organization and myself.

As a professional talent acquisition and senior recruiter, I excel at identifying top-tier talent through a robust network and proactive sourcing strategies. My strong assessment skills and expertise in executive-level recruitment enable me to match candidates' abilities with job requirements seamlessly. Furthermore, my commitment to providing a positive candidate experience shines through personalized communication and transparent processes. Professional Skills:·• Mastery of Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides).• Comfortable working with Microsoft Windows 10.·• Excellent communication skills with a focus on team building and customer relations.·• Outstanding organizational, multitasking, and problem-solving abilities. ·Language Competencies: Tagalog: native language • English: intermediate (speaking, reading, writing)

Thank you so much for this opportunity. I have been working in the Business Process Outsourcing/Customer Service Industry for over 8 years now. Started as a tech & sales rep, then managed a call center before joining the client success management. I helped numerous clients and businesses from all over the world, but mostly from the US, Canada, and Australia. I have a strong background in

- Virtual Assistance-
- Project & Account management
- Client onboarding- Client management- Business Reviews- Customer support (Phone, Email Support, and Chat)
- Sales,
- Data Entry

I am familiar with G-suite, ClickUp, Microsoft Office, Asana, Jira, -----------, Dialpad, Avaya, Slack, Gorgias, Shopify, Zendesk, Freshdesk, Talkdesk, Helpscout, and other support CRMs.

I help organizations improve efficiency, customer experience, and employee performance by combining training expertise, data-driven insights, and process automation. With experience in learning & development, KPI reporting, and digital adoption tools like WalkMe, I specialize in creating scalable training solutions, building dashboards that drive decisions, and streamlining workflows to replace manual processes.

I’ve successfully trained both in-person and remote employees, managing onboarding programs, designing engaging training content, and leading initiatives that boosted team productivity. My background also includes reporting on CSAT, verification quality, and interaction quality, with proven ability to turn raw data into clear, actionable visualizations for stakeholders.

Previously, I supervised a customer care team at T-Mobile, giving me a solid grounding in operations leadership and stakeholder communication. Today, I’m focused on roles where I can leverage learning technology, remote training delivery, business analytics, and process improvement to deliver measurable impact.

Certified Human Resource Professional (CHRP) and Certified Payroll Professional (CPP) with experience in HRIS/HRMS administration, HR operations, payroll support, and administrative coordination. Skilled in workflow automation, system configuration, employee lifecycle management, process documentation, and cross-functional stakeholder support.

Hands-on experience in HRIS implementation and transformation projects, including workflow setup, UAT testing, data validation, reporting, end-user support, and process improvement initiatives involving Darwinbox and other HR systems.

Experienced in supporting HR and administrative functions such as onboarding, employee records management, performance management coordination, policy implementation, payroll support, and employee concerns handling within an Australian offshoring/shared services environment.

Known for being detail-oriented, organized, adaptable, and proactive in delivering accurate, efficient, and scalable operational support in fast-paced environments. Comfortable working independently, managing sensitive data, and collaborating with remote and cross-functional teams.

Registered Psychometrician and dynamic Psychology graduate with experiences in leadership,
organizational work and human resource management. Seeking a role to leverage various skills
from my numerous academic and extracurricular engagements that will contribute growth within
myself and my work. Committed and passionate in working towards success and contributing my
expertise in all my pursuits. Driven to deliver results and grow alongside the team.

I am an HR and Recruitment Specialist with over 5 years of experience in end-to-end recruitment, HR operations, and employee relations, specializing in US & PH healthcare and BPO industries. I have handled both local and offshore hiring for high-volume and specialized roles, including healthcare professionals and BPO support staff.

I am experienced in full-cycle recruitment, including sourcing, screening, interviewing, and onboarding, using ATS tools such as Freshworks and sourcing platforms like LinkedIn, Indeed, and OnlineJobsPH. I am skilled in building strong candidate pipelines and supporting fast-paced hiring requirements.

In my HR Specialist role, I also managed HR operations such as administration, onboarding, offboarding, employee relations, HR reporting, and training coordination. I attended HR seminars and translated key insights into structured presentations delivered to managers and supervisors to support leadership development and team capability building.

I am a Psychology graduate with a strong understanding of people, behavior, and organizational development. I bring a structured, detail-oriented approach to HR processes and aim to help companies improve hiring efficiency, workforce management, and overall HR operations.

Overwhelmed with admin tasks?
Inbox flooded with unread emails?
Spending hours on hiring, follow-ups, or organizing files instead of growing your business?

If any of that sounds familiar, you're not alone—and you're exactly who I help.

I’m an Executive Virtual Assistant with a background in Human Resources and corporate admin work. I specialize in helping business owners, CEOs, and busy teams stay organized, efficient, and focused by handling the essential tasks that tend to pile up.

With several years as an HR Officer, I’ve handled recruitment, scheduling, employee records, and day-to-day office coordination—skills I now bring into the virtual space with a friendly, reliable, and detail-oriented approach.

Here’s what I can take off your plate:

End-to-end recruitment support
Calendar & email management
Organizing documents & files
Data entry & spreadsheet management
Communication & follow-ups
Research & simple report creation
General admin task coordination

I’m here to make your life easier. I work quietly in the background so you can shine in the front. If you're looking for someone professional, proactive, and easy to work with—I’d love to be part of your team.

Let’s connect and make your business run smoother, together!

-New to freelancing, but not to hard work!

Hello! I am a dedicated General Virtual Assistant with a professional background as an HR Supervisor, where I managed employee records, recruitment, payroll support, and administrative functions.

This experience helped me develop strong skills in data management, scheduling, communication, and problem-solving—all of which I now apply to supporting business owners and teams remotely.

As a VA, I can help you with:
- Data Entry & Research (Google Sheets, Excel, CRM tools)
- Email & Calendar Management (scheduling, inbox organization, reminders)
- Social Media Assistance (basic Canva graphics, posting, engagement)
- File & Document Organization (Google Drive, Dropbox, reports)
- Customer & Client Support (professional email/chat handling)

I am proficient in Microsoft Office, Google Workspace, and collaboration tools like Trello, Asana, and Slack. I pride myself on being detail-oriented, reliable, and quick to learn new tools and processes.

My goal is to provide efficient support so you can focus on growing your business while I take care of the daily tasks. Let’s work together to keep your operations smooth and productive!