With years of experience working in PHP and MySQL, I have developed a solid foundation in web development. I approach projects with a focus on reliability and teamwork, always striving to learn and grow while delivering solutions that meet real world needs.

Beyond my technical skills, I enjoy learning new tools and approaches that help me grow as a developer. I am always open to feedback that helps me improve. I am also studying Japanese to broaden my perspective and communication skills.

I support growing businesses that require disciplined, structured bookkeeping and reliable monthly reporting.

I completed a 3-year cleanup of 4,000+ transactions and managed 100–150 transactions per month, restoring financial accuracy and implementing consistent reconciliation controls. My work focuses on financial clarity, structured processes, and dependable reporting that supports decision-making.

Core Responsibilities I Handle

• Cleanup and reconstruction of overdue or disorganized books
• Full monthly bookkeeping cycle (recording through reconciliation)
• Bank, credit card, PayPal & Stripe reconciliations
• Accounts Payable & Accounts Receivable management
• Month-end close and financial reporting
• Spreadsheet-to-QuickBooks/Xero transition and setup

Platforms & Tools

QuickBooks Online
Xero
Google Sheets & Microsoft Excel
Hubdoc & SaasAnt

I work best with service-based and project-driven businesses that value financial discipline and structured reporting.

I am committed to long-term collaboration, accountability, and maintaining books that business owners and CPAs can rely on with confidence.

Hey! Thanks for visiting my profile. I have been in the Virtual world for almost 4 years. Expert in eCommerce, online store, eBay, and Amazon. I also know how to handle Shopify stores especially in dropshipping, answering emails, chat and confidence in taking phone calls. I have a background in basic photoshop and being Dispute Agent is a big plus for my experienced. You can also check my previous work to prove myself. Thank you and looking forward to working with you soon!
As a Team Leader
- I monitor the agent's progress to make sure everyone is productive.
- Giving them an exact task or quota based on the number of hours they work for the company.
- Creating modules and manuals for our training guide.
- Accepting the supervisor calls from our agent. Make sure every customer is happy and ready to provide a positive review base on their customer experience.
As a Virtual Assistant
- Manage all the tasks given within a day
- Provide accurate details and maintain all the files in sequence.
- Gain more knowledge and help the company to grow.
- Sending a daily report to the client.
Customer Service
- Assists all the customers with any concerns that they have.
- Provide the return and refund based on the company policy
- Make the customer happy and gain more positive feedback from our social media.
- Manage all the orders using the platform (Shopify, Seller Central, eBay, etc)
Order Processing
- Process the orders using Shopify or Oberlo
- Process manual orders by using the export orders in Shopify and send them to our supplier
- Manual Tracking upload using the tracking number from our supplier
- Negotiating the price with our supplier and finding the best supplier with cheaper but quality products (Dropshipping)
Collection Agent
- Call the customer to make sure their account is outstanding and out of the collection.
- Offer to waive some of the late fees to encourage the customer to pay their debt.
- Educated them about the credit score for paying their balance.
- Help the customer to settle their account by providing some instalment fee.
Dispute Agent (PayPal and Stripe Chargeback)
- Checking all the number of disputes
- Send appropriate evidence to win the chargeback.
- Record all the emails from the customer as evidence.
- Email and solve the case as much as possible to the customer close the case.
- Creating a report for win and loss cases.

With over six years of expertise in backend management, chargeback and dispute resolution, and leading technical teams, I am here to provide high-impact solutions for your business. My background spans across the e-commerce and financial technology sectors, allowing me to merge technical prowess with industry know-how.
I specialize in managing complex backend systems, reducing chargeback rates, resolving disputes efficiently, and optimizing technical workflows to improve both customer experience and business performance.
What I Offer:
Backend Management & Optimization:As a seasoned backend manager in the e-commerce industry, I have led teams responsible for optimizing, scaling, and maintaining robust backend systems.
Dispute & Chargeback Expertise:For the past six years, I’ve worked as a dispute and chargeback expert, navigating the complexities of payment processing systems, fraud prevention, and risk management. I’ve successfully implemented chargeback reduction strategies, mitigated financial losses, and maintained high customer satisfaction levels.
Leadership & Team Development:As a former team lead at a leading financial technology company, I have extensive experience managing and mentoring technical teams, ensuring that projects are delivered on time, and fostering a culture of collaboration and growth. My leadership style is focused on driving results through efficient processes, clear communication, and continuous learning.
Tech Expertise:With a Bachelor’s degree in Information Technology, I have a solid foundation in systems architecture, backend programming, and software development methodologies. This academic background, combined with hands-on experience, allows me to effectively bridge the gap between business needs and technical solutions.
Let’s Collaborate:I’m eager to bring my diverse experience and passion for technology to your next project. Whether you need backend system optimization, chargeback solutions, or team leadership, I’m here to ensure that you achieve your business objectives.
Feel free to message me to discuss how I can help your business thrive!

Senior PHP Developer with 15+ years of experience in building and maintaining custom web applications and eCommerce systems. Strong background in PHP, MySQL, WordPress, Laravel, and CodeIgniter, with hands-on experience developing custom eCommerce platforms from scratch as a sole developer.

Experienced in API integrations and payment gateways including PayPal, Stripe, -----------, WooCommerce, Shopify, ThriveCart, ActiveCampaign, aMember, and Postmark. Reliable, detail-oriented, and capable of handling projects independently with a focus on clean, maintainable, and secure code.

Hi, I’m -----------, a WordPress developer with 12+ years of experience building fast, secure, and user-friendly websites that help businesses grow.

If you’re frustrated with slow sites, buggy plugins, or underperforming designs, I can help. I specialize in creating custom WordPress solutions that are easy to manage, optimized for SEO, and built to convert visitors into customers.

**What I Deliver**

*Custom WordPress Development: From scratch or advanced customization to fit your exact needs

*High-Performance Websites: Site speed optimizations with proven load time reductions

*WooCommerce Stores: Scalable, secure, and optimized for conversions

*SEO-Friendly Builds: Clean code, on-page SEO, and mobile-friendly design

*Integration & Automation: HighLevel, Zapier, and API connections for streamlined workflows

*Website Security & Maintenance: Keeping your site safe, updated, and running smoothly

**Recent Wins**

*Boosted a real estate website’s speed score from 48 to 97 (Google PageSpeed), cutting load time from 6.5s to under 1.5s

*Developed a WooCommerce store that increased sales by 38% in the first 3 months

*Migrated a 500+ page corporate site to WordPress with zero downtime and improved SEO rankings

**Why Clients Hire Me**

*100?dication – I take on fewer projects for better quality
*Clear Communication – No tech jargon, just solutions that make sense
*Proven Results – Every project is focused on performance, security, and ROI

**Let’s Work Together**

Looking to fix, speed up, or build a WordPress website that actually delivers results? Let’s talk.

Hi, I’m Rizfel, an experienced E-commerce Support Specialist and Chargeback & Dispute Analyst with a background in Shopify stores and credit repair services.

I help online businesses protect revenue, reduce chargebacks, and resolve customer issues quickly. I’ve worked with Shopify brands handling disputes, refunds, and customer support while maintaining high satisfaction and organized case management.

My experience includes reviewing credit reports, filing disputes with Experian, Equifax, and TransUnion, and preparing strong dispute evidence for payment processors like Stripe and PayPal.

What I can help you with:
• Shopify chargeback responses
• Preparing dispute evidence packages
• Customer support (email/chat)
• Refunds, returns, and cancellations
• Credit repair dispute processing
• CRM and case management
• E-commerce operations support

Tools I’ve worked with:
Shopify | Stripe | PayPal | Zendesk | Gorgias | Credit Repair Cloud | Dispute Fox | Client Dispute Manager | Xero | Google Workspace

I’m detail-oriented, reliable, and focused on helping businesses reduce disputes and improve customer experience.

If you're looking for someone who understands both e-commerce disputes and credit repair workflows, I’d be happy to help.

I'm a Full-Stack Developer with 15+ years of experience working with Laravel, Vue.js, PHP, JavaScript, and REST APIs, building web applications, backend systems, and dynamic user interfaces.

I work across both front-end and back-end with equal strength, developing responsive, maintainable UIs while designing scalable backend systems that power real-world applications.

Core skills:
- Backend: Laravel, Lumen, PHP, Bun/Node.js(Express), , REST APIs (OAuth2, JWT, PASETO)
- Frontend: Vue.js, JavaScript/TypeScript, HTML, CSS (Tailwind, UnoCSS)
- Databases: MySQL, PostgreSQL, SQLite, Redis, Valkey
- Integrations: Stripe, PayPal, -----------, Zoho/Zoho One, Keap, Twilio, Zapier

What I build:
- Full-stack web applications
- API-driven systems and third-party integrations
- Payment and subscription systems (webhooks, transaction handling)
- Business platforms, dashboards, ticketing/booking, e-commerce, and automation tools

Infrastructure & deployment:
- Linux servers (Ubuntu, Debian, Alpine)
- Nginx, Apache, OpenLiteSpeed
- AWS, DigitalOcean, Linode, VPS, Runcloud, CloudWays
- Git-based deployments and lightweight CI/CD workflows
- Cloudflare, SSL, and performance optimization

I focus on writing clean, maintainable code and building systems that are reliable, efficient, and easy to scale.

I'm comfortable working independently or as part of a team, and I communicate clearly throughout the development process.

If you need a developer who can handle both front-end and back-end and build systems that work reliably in production, feel free to reach out via my email ----------- or teams kosher_12

A strategic and results-driven operations leader, I bring a solid track record in scaling and managing high-performing ecommerce and customer support operations.
I’ve led the successful launch of a new site, overseeing 800 agents across customer service, dispute resolution, and quality assurance departments. I managed a large, multi-level team structure, including 5 operations supervisors, 9 senior team leaders, and 49 team leaders, ensuring seamless coordination and peak efficiency across functions.

With deep experience in handling Shopify and PayPal disputes, I specialize in building systems that minimize chargebacks while maintaining strong customer retention. My operational strategies consistently improve resolution times, streamline workflows, and elevate customer satisfaction.

As a Chief of Staff-level leader, I work closely with executives to drive cross-functional alignment, scale remote teams, and embed a culture of accountability, innovation, and growth. I pride myself on being a proactive problem-solver, an empathetic communicator, and a catalyst for continuous improvement.

Updated Resume: -----------
LinkedIn: -----------.-----------/in/----------------------/

Hi there! I'm -----------, your all-around E-commerce Virtual Assistant specializing in Dropshipping and Customer Support.
With over 5 years of experience in e-commerce and customer service, I’ve helped various Shopify store owners streamline their daily operations — from order processing and product listing to handling disputes via PayPal and Klarna.
I take pride in delivering exceptional customer experiences. I’ve handled email and chat support using Gorgias, responded to customer inquiries, processed returns/refunds, and resolved disputes — always with professionalism and empathy.
Whether you're running a growing dropshipping brand or a well-established e-commerce store, I can help you save time, keep your customers happy, and focus on scaling your business.


Here’s what I can help you with:
Shopify order fulfillment and tracking
Customer service via Gorgias, Zendesk, or email/chat
Product rese-----------h, listing, and updates
Handling PayPal and Klarna disputes professionally
Creating reports and monitoring performance
Admin tasks, calendar/email management, and more!

Tools I Use:
Shopify
Gorgias
PayPal / Klarna
Hubstaff
Trello / Slack / Notion
Google Workspace

I am a skilled and dedicated Virtual Assistant with extensive experience in eCommerce operations, product management, purchase order administration, inventory control, and customer service. I bring over seven years of team leadership experience, combining operational expertise with the ability to guide, support, and motivate teams toward high performance.

With a strong background in coordinating and supporting daily operational and administrative functions, I focus on accuracy, efficiency, and collaboration. My professional strengths include end-to-end order processing—from creating purchase orders to actively tracking and managing them throughout the entire fulfillment cycle.

I excel in managing professional correspondence and coordinating effectively with suppliers, clients, and customers to ensure seamless communication, timely updates, and swift issue resolution. Known for my proactive approach and keen attention to detail, I consistently contribute to exceptional internal and external communication standards.

I thrive in organized, fast-paced environments where I can deliver outstanding client service while supporting overall business success and team efficiency.

I am a full-stack developer with almost four years of experience in modern web technologies like ReactJS, Next.js, Node.js, and Python. I specialize in building scalable and user-friendly applications using FastAPI, Celery [Redis], and databases like MySQL, MongoDB, and vector databases such as Weaviate and Quadrant.

I’ve worked on various projects, including chat systems, video generators, DAO platforms, and NFT marketplaces. Many of these use advanced APIs like OpenAI (Whisper, GPT-4-Turbo, DALL-E 3, and TTS – Text-to-Speech) and payment systems like PayPal, Stripe, and Thrive Cart.

I also have experience with Google Cloud, where I deploy and manage applications using compute engines like AlmaLinux, Ubuntu, and Debian Bullseye. I’m skilled in setting up VPC network peering, Cloud DNS, and creating deployment pipelines using Docker and GitHub.

I am detail-oriented and organized person. I have an experience as Clerk Encoder which is responsible for accurately inputting, updating, and maintaining data in digital systems. Ensures data integrity, confidentiality, and efficiency in clerical and administrative tasks. Supports the organization's records management and documentation processes. Skilled in data entry software, MS Office (Excel, Word), and database management.

Currently, I am working as email support specialist (Tier 2). I am responsible in handling customer inquiries, complaints, disputes, chargeback, fraud, escalations and complex requests via email. Ensures timely, professional, and accurate responses while maintaining customer satisfaction and upholding company policies.

In any case you would require me to learn a specific program, I am confident that you wouldn't spend a long time training me. In fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.

Reliable and results-oriented customer support professional with 2+ years of experience in technical troubleshooting, billing resolution, and handling complex escalations. Skilled in managing high-volume support across platforms like Zendesk, Freshdesk, Re:amaze, YouTrack, ClickUp, and Shopify.
Experienced in resolving payment disputes and chargebacks through PayPal, Stripe, and Klarna—delivering fair outcomes with speed, empathy, and strategic communication. Committed to providing seamless customer experiences, improving support workflows, and staying composed in high-pressure environments.

I specialize in providing sophisticated web development solutions, leveraging potent frameworks such as ReactJS, TypescriptJS, NodeJS, and incorporating MongoDB for effective data management.

On the backend, I have significant expertise in implementing ExpressJS, a minimalist yet powerful Node.js web application framework. This proficiency has consistently enabled me to enhance the security and efficiency of backend operations.

In the realm of mobile development, I have cultivated strong skills in Flutter and React Native, two of the industry's leading UI toolkits for creating high-performance, natively compiled applications. My experience with GraphQL further supplements my mobile development capabilities by ensuring optimized data retrieval and seamless client-server interactions

I am a highly skilled customer service representative with more than 9 years of experience. I have a strong background in this industry and I have worked under a BPO company based in the Philippines.

I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am able to work independently in busy environments and also within a team setting. I had the opportunity to work with a multi-brand client throughout my BPO experience wherein I worked with different platforms Zendesk, Gorgias, Shopify, Recharge and Slack. I have also experience in chargeback through Shopify, Braintree, PayPal and Amex.

As a CSR with broad experience, I have been able to provide a satisfying service to the customers I've handled. I'm also able to organize my tasks based on the urgency and importance. And able to finish tasks in a timely manner.

Full Stack Web Developer | IT Specialist Level 3 | System Integrator | System Engineer

I have been in the Business Process Outsourcing Industry for 8 years now and I am in search of a challenging opportunity that would allow me to apply my robust organizational abilities, educational foundation and prior experience, aiming to contribute to the company's productivity and reputation enhancement.

I have over 8 years of experience in the iGaming and fintech space, specializing in payment operations, risk and fraud analysis, and KYC/AML compliance. My strengths include transaction monitoring, withdrawal processing, chargeback handling, document verification, and working closely with cross-functional teams to resolve issues efficiently and accurately. I’m detail-oriented, reliable, and calm under pressure, especially when handling sensitive financial matters. I want to be known as a dependable and proactive worker who takes ownership of tasks, communicates clearly, and consistently delivers high-quality work in a remote environment.

Experienced full-stack developer truly enjoys developing websites which specialized in Back-end development administration functionalities leveraging different tools, frameworks and knowledge in software engineering principles to achieve the best results.

Familiar with SOLID Principle, DRY and Design Patterns.
Can do core PHP (Preferred) or framework development, Micro services, Code Optimization, Code refactoring.

Tech Stack:
* PHP
* Laravel
* MySQL
* JQuery
* Angular
* Bootstrap
* Apache
* GIT
* CentOS

Relevant Tech:
* Apache Kafka,
* CodeIgniter
* SlimPHP
* C#
* MSSQL
* VSCode

Experienced in OAuth / SSO:
* Google OAuth
* Clever OAuth
* Google Classroom
* SIP2
* ClassLink
* Microsoft 365 / Azure AD OAuth

API integration:
* Paypal
* IntegraPay
* SIP2
* SPYDUS
* PATRON API
* OpenAthens
* SAML
* NetPark
* AuthorizeNet
* AddressFinder
* JIRA Insight
* RapidID

Over 7 years experience in customer service and knowledge on various CRM such as Zendesk, Gorgias, Re:amaze, FreshDesk, and Crisp. Able to adapt to work schedule and operations need.

With over three years as a Payments Fraud Analyst II at Thumbtack, I specialize in dispute resolution, fraud management, and payment risk analysis. My role focuses on leveraging data to support fraud prevention strategies and enhance customer experience at the same time.

My mission is to empower organizations with effective fraud and risk analytics to mitigate financial risks. I bring a strong foundation in disputes and chargebacks, gained through prior roles at Limepay and Grab, ensuring secure and efficient payment processes.

- 6 years in Object Oriented Programming using PHP Laravel framework
- Experienced Frontend development such as Livewire, Vuejs, Bootstrap, Tailwind , Javascript and Jquery
- Experienced in Cypress for End-to-End testing
- Experienced in Phpunit testing, Knowledgeable in OOP principles
- Knowledgeable in RDS database such as Mysql
- Knowledgeable in version control using Git
- App containerization using Docker
- Hands-on experience in software development and collaboration tools such as JIRA and Github
- Experienced in Nginx web server
- Knowledgeable in Ubuntu, linux and Windows environment.
- Knowledgeable in SCSS / SASS
- Knowledgeable in AWS Services (Dev Associate)

----------- Developer with 6+ years of experience building scalable no-code applications for global clients. Specializes in API integrations, and system architecture. Strong track record in leading teams, optimizing performance, and delivering high-quality, user-focused platforms across SaaS, marketplaces, and automation tools.

I am a certified bookkeeper with expertise in Xero and QuickBooks software. I’m passionate about assisting businesses with recording, analyzing, and reconciling their bank and financial transactions.

I am a goal-oriented web and software developer well-versed in web's front/back end, software applications, algorithms, development techniques, and data structures.

Specialization:
• System Analysis
• Software Testing
• Programming Languages (C#, Php, Javascript, Dart, Jquery, C++)
• Game Development(Unreal Engine, Unity3d)
• Web Development (Laravel, HTML, CSS, Bootstrap)
• Android Development (Flutter, React-Native)
• Database (Digital Ocean, Vultr, SQL Server, SQLite, MySQL, AWS Cloud)

I help businesses and individuals have a lucrative website that could help clients maximize their profit using WordPress with Email Marketing.

I am a passionate Full Stack Developer from the Philippines with experience in designing, developing, and maintaining desktop and web applications. I specialize in front-end and back-end development using modern technologies, and I’m committed to writing clean, efficient code. I thrive in collaborative environments, continuously seek to improve my skills, and willing to contribute to innovative and impactful projects.

I am an experienced Virtual Assistant with a background in online work dating back 2009. I worked in various online jobs until 2014, when I had to pause my career to focus on a physical job and family that required my full attention.

Currently, I'm looking for a job to support my family's needs and online job is best fit to my career path. Being in this comfort of my home while working.

I am also studying and trying to stay updated on current trends, particularly in SEO.
In the past, I have worked with both Black Hat and White Hat SEO techniques, gaining experience with their respective methodologies and tools.

Additionally, I am familiar with basic HTML and CSS, as I was responsible for managing WordPress pages, backend product details, and overseeing monitoring, payments and Google Ads related work. I also worked with setting-up website in Godaddy to web development and landing pages upto data gathering with the selected niche.

I am eager to learn more and excited about the opportunity to contribute to the success of my employer’s business.

Hi there! I'm Noriel, your all-around E-commerce Virtual Assistant specializing in Dropshipping and Customer Support. With over 5 years of experience in e-commerce and customer service, l've helped various Shopify store owners streamline their daily operations - from order processing and product listing to handling disputes via PayPal and Klarna. l take pride in delivering exceptional customer experiences. I've handled email and chat support using Gorgias, responded to customer inquiries, processed returns/refunds, and resolved disputes — always with
professionalism and empathy. Whether you're running a growing dropshipping brand or a well-established e-commerce store, I can help you save time, keep your customers happy, and focus on scaling your business. Here's what I can help you with: Shopify order fulfillment and tracking Customer service via Gorgias, Zendesk, or email/chat Product research, listing, and updates Handling PayPal and Klarna disputes professionally Creating reports and monitoring performance Admin tasks, calendar/email management, and more!
Tools I Use:
Shopify Gorgias PayPal /
Klarna Hubstaff Trello / Slack / Notion
Google Workspace
Gorgias
E-Commerce

• Capable using Adobe Photoshop, Dreamweaver, PowerBI, Business Central(Office365), MYSQL, Crystal Report and MSSQL, Azure for repository of source code
• Capable using programming language (PHP, ASP.NET C#(----------- CORE),-----------)
• Capable developing program using HTML,CSS,JQUERY, BOOTSTRAP,JAVASCRIPT(Native / Angular / Knockout)),PHP Native API(PAYPAL/PESOPAY/DRAGONPAY), XML(PHP),WORDPRESS
• Have technical knowledge on troubleshooting / Repair PC/Laptop, Tablet, Cell phone, Printer and Desktop hardware and Network (Internet or Telephone)
• Capable in Operating System Installation (Microsoft, Linux)
• Capable using Microsoft Word, Microsoft Power Point, Microsoft Excel, Microsoft Visio, Microsoft Access
• Fast leaner, Hardworking, honest, and trustworthy

Full-Stack Web Developer Specializing in PHP, JavaScript, and MySQL | Innovator in Web Solutions

Efficient and persistent full stack web developer with 9 years of experience in building from start to finish websites and web solutions across diverse industries. Proficient in designing optimized database structures that improve data retrieval and workflow efficiencies, troubleshooting issues and implementing new features.

I specialize in developing web applications using Laravel framework. With 7 years of experience, I have honed my skills in crafting web solutions. I'm a proactive and self-assured professional, dedicated to continuous learning and practical application.

Graduated BS in Physical Therapy with more than 1 year experience in the BPO industry. Knowledgeable about Zendesk, Excel, Google Sheets, and Quickbooks. Often uses Slack and Teams for communication. Also has experience from being a Healthcare VA doing appointment setting, cold calling (insurance verification/follow-up), and various other tasks simultaneously.

My job efficiently and effectively with the highest standards and I am seeking opportunities to further build expertise in this field in addition to contributing my skills for the success of your business. I've got extensive experience in Data entry and Social Media Manager, Virtual Assistant and have the specific skills you are looking for. I'm a fast learner who adapts quickly to change and will hit the ground running. I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work. I can speak and write English fluently. I'm good at organizational skills, prioritization and time management. You won't have any regrets when you hire me.

A Certified Public Accountant for 21 years but is willing to learn online job even on basic data entry skills. I am a packaged candidate, dedicated and willing to learn any trade there is in this online market.